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Capitol B
- 8 reviews
- 15 likes
NEVER EVER EVER WILL I EVER BUY A RHEEM PRODUCT AGAIN
I built my house in 2009 and had one of these units fitted. The first unit failed within 12 months. Rheem replaced under warranty. Technician told me it was the control board, and that it would 100% fail again and rheem would continue to replace it until the warranty ran out. Sure enough, warrenty ran out and it failed again in exactly the same way. It's a slow failure.... you can be having a shower and suddenly it just goes cold... then after about 60 seconds (which feels like about 20 years in ice-cold shower-time) it will get gradually warm ...Read more
again. It does this for no reason... no one else can be home... there can be absolutely no change to water pressure and suddenly it's just ice. These failures become more and more frequent until they are indefinite. I'm now up for my 3rd Hot Water system in 6 years... that's 1 system per 2 years on average. Totally unacceptable garbage products. I'm building a new house and I've specified to the builder I refuse to accept any Rheem products. You should do likewise.1 comment
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Faulty brand new unit
We have just moved into a new place and the Rheem Metro Max minus the continuous hot water, that's right, no hot water. Ok monitor displays 11 then flashes to C2 have rung my Carrier AGL who wants $265 call out fee as an emergency then $65 ever 15 minutes. How rude. This Rheem is rubbish and will have it ripped out on Monday, and I will not be bearing the cost.
1 comment
Rheem A.Rheem
Hi Deborah,
We would like to talk to you in more detail to ensure you are getting the most out of the hot water system you have. Can you please send us your contact details to [email protected]... Read more
.au referencing this review, so a member of our team can assist you accordingly.Similar opinion? Write a review on ieatwords.com.au!
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Rheem A.Rheem
Hi Capitol B,
We appreciate the feedback you have provided but are concerned to hear of your experience. If you would still like to speak further about your issue or need assistance, please send a qu... Read more
ick email to [email protected], providing your contact number, and also reference your review so the team can assist.