Reviewer Photos & Videos
RenaySydney, NSW
Exceeded my expectations
I have nothing but praise for this company. From the initial contact to the collection of the vehicle following completion of repairs on mine everything was easy. Thank you for making my experience an enjoyable one.
1 comment
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Sarah
- 2 reviews
Great service. No complaints at all. V easy to use, nice people
Above says it all! It is definitely as good as it sounds. No hassle. We were innocent party hit by a car. We needed a car and right 2 drive made it happen.
1 comment
Joshua B.Right2Drive
Hi Sarah,
Thanks for the 5 star review. I am delighted to hear our team were able to provide a great experience. If you are happy to recommend Right2Drive, you can connect with us on Facebook and sha... Read more
re our page with your family and friends. https://www.facebook.com/right2driveptyltd/Similar opinion? Write a review on ieatwords.com.au!
Amazing
Cannot fault right2drive for convenience and ease of vehicle replacement. Car dropped to me and picked up from my repairer. I Had my vehicle for 6 weeks with no problems at all. Would definitely recommend to others!
1 comment
Joshua B.Right2Drive
Hi Jess,
Thanks for taking the time to leave a review - we appreciate it. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on Face... Read more
book at https://www.facebook.com/right2driveptyltd/. Kind regards, Josh
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NicholeSouth East Queensland, QLD
- 2 reviews
Fantastic service.
Assistance and customer services exceptional. Always communicating well and clear. Super fast delivery of the rental car. Very happy with the customer service and I had no idea this service was available till now.
1 comment
Joshua B.Right2Drive
Hi Nichole,
Thanks for taking the time to leave a review - we appreciate it. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on F... Read more
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Excellent customer service
We were very happy with the customer service provided by Right to Drive. The vehicle met our needs and a pleasure to drive. Only complaint was the dirty engine and compartment . We would recommend this company to others
1 comment
Joshua B.Right2Drive
Hi Glen,
Thanks for taking the time to leave a review - we appreciate it. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on Face... Read more
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Excellent
Very easy and fast. Puts you in a car straight away after an accident. Picks car back up from your home. Answers any questions you might have. Much better than a hire car
1 comment
Joshua B.Right2Drive
Hi Rachel,
Thanks for taking the time to leave a review - we appreciate it. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on Fa... Read more
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Top Service, Top Guys
These guys helped us out when our ute was hit by another driver. They could not have been easier to deal with. I cant sing their praises loud enough, Fantastic and fast service. 10 out of 10.
and
1 comment
Joshua B.Right2Drive
Hi Stan,
Thanks for the 5 star review. I am delighted to hear our team were able to provide a great experience. If you are happy to recommend Right2Drive, you can connect with us on Facebook and share... Read more
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Simona F.Sydney
- 4 reviews
Good Service
I needed a car after someone hit mine. Right to drive made it easy by dropping one off to my work place and then being able to return it to my panel beater when my car was ready. The staff I dealt with were also very nice people.
1 comment
Joshua B.Right2Drive
Hi Simona,
Thanks for taking the time to leave a review - we appreciate it. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on Fa... Read more
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Fantastic service
An Amazing, friendly, accommodating and efficient service! The replacement vehicle was perfect. They had me back on the road without any fuss. The staff were an absolute pleasure to deal with.
1 comment
Joshua B.Right2Drive
Hi Garland,
Thanks for the 5 star review. I am delighted to hear our team were able to provide a great experience. If you are happy to recommend Right2Drive, you can connect with us on Facebook and sh... Read more
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Frank W.Metropolitan Adelaide, SA
- 2 reviews
Terrible customer service
Terrible customer service, no empathy was provided for my situation after my car was a total loss. I was treated like I was trying to do something dodgy by organising a loan car - after I was advised to call them by my insurance company - and then very much treated like I was unreasonable in seeking a loan car in the first place.
Avoid this company if at all possible.
2 comments
Joshua B.Right2Drive
Hi Frank, I am sorry to hear that you feel you haven't had a good experience with us. I have investigated what happened with our team and understand we were happy to help you with a loan car however w... Read more
e can only provide a car once you're without the use of your own vehicle i.e. tow organised for your car. Kind Regards, CheyneI'm already without the use of my own vehicle. My insurer won't take my car (which has a preliminary assessment of total loss) until the assessor has completed valuation. I explained this to the supervisor, Jodie, to whom I spoke.
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Fantastic service
We had an accident where our car was written off due to no fault of our own. By the next day right 2 drive had us in a car again and getting to and from work freely. They had incredible service and delivered the car right to us. It was also a very simple process to return the car with them picking it back up. Thank you for everything during what was a stressful time.
1 comment
Joshua B.Right2Drive
Hi Haynkay, Thanks for taking the time to leave a review - we appreciate it. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on ... Read more
Facebook at https://www.facebook.com/right2driveptyltd/. Kind regards, JoshSimilar opinion? Write a review on ieatwords.com.au!
Awesome guys and very fast
Wil be back if I even need a car awesome people always happy to u and wry understanding they help u buy bfi v ar to u ur u an Pick up
1 comment
Joshua B.Right2Drive
Hi Kathleen, Thanks for the 5 star review. I am delighted to hear our team were able to provide a great experience. If you are happy to recommend Right2Drive, you can connect with us on Facebook and s... Read more
hare our page with your family and friends. Cheers, JoshSimilar opinion? Write a review on ieatwords.com.au!
Saved our butts!
Amazing customer service! Got a loan car the day we needed it, and it really saved our butts! Definitely using these guys again! So easy to work with 10/10 Thankyou!
1 comment
Joshua B.Right2Drive
Hi Jazz,
Thanks for taking the time to leave a review - we appreciate it. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on Face... Read more
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LoriMetropolitan Adelaide, SA
Right2drive are highly recommended by me great staff great communication had loan car delivered same day
Excellent customer service
Loan car was great was delivered same afternoon
Met my needs
Highly recommended great service all round loan car was similar to my car and i could still make all kids appointments very happy
1 comment
Joshua B.Right2Drive
Hi Lori,
Thanks for taking the time to leave a review - we appreciate it. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on Face... Read more
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michMetropolitan Adelaide, SA
- 2 reviews
over the top service
Everyone I dealt with from this organisation was professional, friendly, helpful and courteous. I found out about them through Brighton Crash repairs, where my rear end damage was fixed. It was all made so simple, and the car was so nice, that I told the crash repairer to "take their time":-)....
1 comment
Joshua B.Right2Drive
Hi Mich,
Thanks for the 5 star review. I am delighted to hear our team were able to provide a great experience. If you are happy to recommend Right2Drive, you can connect with us on Facebook and share... Read more
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Sam H.Sydney, NSW
Terrific Service - Easy, Friendly and Fast
We were with CGU without specific rental car cover. After being rear ended it looked like we were going to be left without a car for over 5 days. As parents with an 18 month old we really needed a car. We heard about RIght2Drive and jumped onto the website. Super easy to get assessed, when I rang they picked up my call fast & we had a car dropped to our house that day! Amazing. Everyone we spoke to was great.
1 comment
Joshua B.Right2Drive
Hi Sam,
Thanks for the 5 star review. I am delighted to hear our team were able to provide a great experience. If you are happy to recommend Right2Drive, you can connect with us on Facebook and share ... Read more
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StefanusSydney, NSW
Easy and practical way if you need car replacement..
Good customer service and very easy to get car replacement.awesome and quick car replacement.i get car rplacement 2 times fron them and both were awesome cusyomer service...very recommended if you meed car hire. I
1 comment
Joshua B.Right2Drive
Hi Stefanus,
Thanks for taking the time to leave a review - we appreciate it. I am so glad you had a great experience with Right2Drive. If you would like to help us spread the word you can find us on ... Read more
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Toonie T
- 2 reviews
Pushy and rude
My details were given to Right2Drive by the smash repairer. I found them to be quite pushy, trying to convince me to arrange a car with them before my insurance had even confirmed the car was a write-off. They then sent multiple follow-up texts.
I spoke with them twice, but the details were different the 2nd time. In trying to clarify what was required the guy on the phone was quite rude, particularly given they contacted me first. Then he hung up on me.
I'd recommend google-ing 'not at fault car hire' before committing to anything with Right2Drive.
1 comment
Joshua B.Right2Drive
Hi Toonie, I am sorry to hear you haven't had a pleasant experience with us. I would like to get a better understanding of what has happened. Could you please email [email protected] wit... Read more
h your full name and contact details so I can have someone investigate your file? Kind Regards, MohamedSimilar opinion? Write a review on ieatwords.com.au!
CaseyMetropolitan Adelaide, SA
Great service
Easy to book service, sorted with two phone calls. On time delivery to crash repairers when I needed it, lovely team, and clean reliable replacement car. Great team to deal with.
1 comment
Joshua B.Right2Drive
Hi Casey,
So happy we were able to help you and take some hassle out of the car accident. If you would like to stay in touch and help spread the word about Right2Drive, you can find us on Facebook.
Kind Regards, Josh
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JohnSydney, NSW
These guys are awesome
Excellent customer service, quick response time and very professional. During a stressful time Right2Drive were outstanding and very accommodating. Great car, great service, great people. What more could you ask for.
1 comment
Joshua B.Right2Drive
Hi John,
So happy we were able to help you and take some hassle out of the car accident. If you would like to stay in touch and help spread the word about Right2Drive, you can find us on Facebook - h... Read more
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Questions & Answers
John C.asked
Got a hire car off you people on 1.1. 2020 after being in an accident. After giving the car back I received a fine in the mail dating 30.12 2022 . How do I go about getting out of the fine ? Plus at the time of the fine on the paperwork ( 5.10 am ) I was at work on the 30.12 2022 as I start work at 4am . Can you please help me ? Looking forward to your answer.
2 answers
It is very hard to understand this post. If you got the hire car from Right2Drive on the 01.01.2020 and the fine was dated on the 30.12.2019, then the fine is not yours; unless the fine was under your car not the hire car. If any more issue with the fine, then I suggest you contact the people that issued the fine to you. Good Luck!
Joshua B.Right2Drive
Hi John,
Thanks for contacting us. In order for us to further investigate, I will need some more details from you. Are you able to please email me your full name and contact details to [email protected] so I can have someone look into your file and then come back to you with a response?
Kind Regards, Josh
Doreen S.asked
driving the right to drive car in a shopping centre yesterday and a 4 wheel drive reversed into me a I as I was stationery a I could not move on waiting for traffic in front of me. Big question what do I do as the other driver was at fault got is details and reporting to police this afternoon. I am so stressed recovering frm my accident last week I am not coping too well. The loan car came from regal crash iin s.a.
1 answer
Joshua B.Right2Drive
Hi Doreen,
Please do not stress about this. Right2Drive has a zero insurance excess which means you can drive our cars with peace of mind. Best thing to do would be to call the branch where you received the vehicle from. Or alternatively, if you would like, I can have our SA manager give you a call to talk you through what will happen next? If so, please email your contact details and any questions you may have to [email protected]
Kind Regards, Josh
Andrewasked
After another not at fault accident, I applied online with Right2Drive but have had no response after nearly four weeks.I received a reference number by return email so my application has gone through.Because I needed to get a rental car organised as soon as possible, I have gone through another company who have approved a car for me once my car goes into the panel beaters, very disappointed Right2Drive, I thought you were better than that.
2 answers
I applied on line and received call back the following day. Car was delivered to my home that afternoon. Four days later i still could not provide other parties claim number right2drive extended loan for amother fve days at no cost. Fantastic
Joshua B.Right2Drive
Hi Andrew, I am so sorry to hear we didn't get in contact with you once you lodged an application. I would like to investigate why you never heard back from us. If you are able to send your contact details through to [email protected] I will be able to look into the matter. Kind regards, Josh
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Joshua B.Right2Drive
Hi Renay,
e our page with your family and friends. https://www.facebook.com/right2driveptyltd/ Kind regards, JoshThanks for the 5 star review. I am delighted to hear our team were able to provide a great experience. If you are happy to recommend Right2Drive, you can connect with us on Facebook and shar... Read more