Roof Rack Store Australia (page 4 of 8)

Roof Rack store are highly recommended to do business with.
Excellent on line store. Staff easy to contact and provided comprehensive advice. Thule bike carrier ordered, prompt delivery Interstate arranged. Article delivered as specified, in excellent condition.

Easy to use site, quick response on my queries and very quick delivery interstate. Also have a reputation for being well stocked which has been great during this tricky period leading into Xmas - my local roof rack store in Brisbane recommended these guys.

Fast responses, complete information and resulting order actioned that day. Delivery to NZ in three working days. Impressive, guys, impressive.

Vey satisfied with purchase online and lightning fast delivery
Bike rack installed very easily on towbar
Communication with store prior to purchase very helpful

I ordered a spare key for my Thule roof racks and also spare rubber inserts. Cheapest I found on the internet. Payment process was easy and smooth, great technology used. Delivered in less than 48 hours!

I needed an accessory delivered within a day, and the people at roof rack store Australia helped direct me to the correct item and ensured my delivery was prepared and sent in a timely matter! My item arrived the next morning, and in time for me to install my roof rack and go on my camping trip! Thank you to the team and their care with my needs!

A very quick turn around on my order and the easy to navigate website ensured I got the right item right away.

Product delivered promptly and as described. Store has good range and a phone answered by a real person!! I recommend this vendor.

I had prompt and professional responses to my emails from knowledgeable staff. They wasted no time in getting my order out. They also had the last remaining stock of a rare Thule fitting kit that no other stores had stocked.

I purchased roof racks and they arrived two days after purchase. I had questions which they responded to quickly and courteously.

Amazing service, huge range, easy to browse and buy.
I was not able to find the Yakima bike rack I wanted at my local roof rack store in Melbourne so I went looking on line and sure enough Roof Rack Store Australia was pretty much the only company I could find with it in stock. I ordered it via their webstore after speaking to staff and ensuring it was in stock. They were able to send it the same with it arriving in Melbourne the very next day.

I have purchase many items from this company over several years and they have never let me down. I don't bother looking at price comparisons as they are highly competitive and so willing to help.
If I am unsure of anything I don't hesitate to call the team as they are always so obliging. On this occasion a big thanks to Justin and Julian. Cheers from Rick

I am always nervous ordering things on line as I am old school and like to physically touch and see the product I am purchasing so I know 100% what I am purchasing. In this case my choices were limited due to being in Covid lockdown living in Melbourne. My Thule bike rack order was unfortunately delivered without all required parts in the box. The level of customer service I experienced from Justin to rectify the problem was exceptional.

Selected Roof Rack Store as I found it easier to navigate their website for information than the competition.
Since there was some complexity I spoke to several staff over 2 or 3 days while I sorted out what I needed. All were pleasant, knowledgeable and very helpful.
Once I ordered, one component was out of stock so they contacted me very quickly to let me know so I could source elsewhere. The items in stock were then delivered within 24 hours.
An issue with one minor part required a replacement but the email I sent late on a Sunday night abo...

Attended the store - very helpful with seeing the product and shown the features. Was able to make up my mind straight away
Easy to deal with and assisted with different plate holders to go with the bike carrier
Good pricing.
Very happy with the product

Web site was easy to negotiate.
Phoned to find personal service, clear recommendations and excellent prices.
Then the product was delivered to a regional address in two days.
Bliss. I’ll be back.

Extremely happy with the service and professionalism. Everything was delivered perfect and very fast, the website was easy to browse and very customer friendly. I highly recommend roof rack store

Rang to get some ideas and prices for my Disco 4 and the salesman on the phone was hugely knowledgeable and friendly.
Booked my car to have a roof box and racks fitted next week.
Big thumbs up to the phone service.

My model car had two different rails and the wrong fitting came. The roof rack store found the correct ones for my car and with many emails kept me informed. I sent back the incorrect fitting and they refunded more than the postage cost. They were very helpful and now I will have the perfect racks for my car now. I would recommend them to anyone who wants great quality roof racks.

I always head to the Roof Rack Store when I want bike or kayak Carriers. They have all the good products. More importantly they provide consistently great advice & fitting services.

Found rack online easily after seeing one in the flesh out bush. Sufficient info and pics to proceed with purchase. Couple email inquiries and phone calls sorted my queries. Delivered from Syd to Tsv 4 days. Tracked. Out the box easily fitted. Works as it should. Good value I think. $12k worth of bikes on there. Confident it will do the job.

Easy to use website.
Quality range and product that can actually be serviced and repaired
Found parts required to repair roof racks
Very easy to remove,repair and refit as required
Would recommend to friends.

To find what we wanted was super easy and then learning we needed to buy another item to go with what we brought was super easy as on the item we purchased it states the recommended item To go with it if needed - also provided the product numbers etc so I knew exactly what to look for.

We purchased the 4bike carrier and then the number plate holder, I struggled a little with the bike carrier as I believe the instructions in the booklet could be a little better done, and So far the number plate holder is pretty straight forward.

Our delivery was super quick, communication was great and again I cannot fault these guys.

I enquired about a RockyMounts bike carrier on a weekend, received emails immediately, and placed the order which was dispatched on the Monday. Seven days later it was delivered to my WA address.
Excellent product, very competitive price, rapid communication and delivery.

Good old fashioned customer service prompt shipment fast delivery .
I have no issues recommending this company to any prospective customers .
It’s great to deal with someone on line that you can rely on