Having elected to NOT follow up with one member she submitted a "fake" complaint and I was subsequently blocked. I was able to contact this crowd but they refused to support the claim. Simultaneously they continued to accept further payment. They, a Fairfax identity, have provisions to refund monies but again refused.
All they are interested in is the money and I also found some of the profiles listed are fakes.

I was in a good place emotionally, financially and was looking forward to the next stage of my life. Was totally conned by someone who pretended to be someone he never was. And I was not the only one. Am never subjecting myself to the dangers of online dating ever again. He continues to be your most prolific user and I urge everyone to do background checks on dates before you get conned like me. Oh and I'm no dumb bunny he just has many years of practice and as it turns out a criminal record for assault on a previous partner.

RSVP - The date site.

As a service - it’s fine. Various quality of members - no complaints on that front and you can control who you speak to.

As a business - they suck. Lacking Duty of Care in monitoring scammers/fake profiles using the site. Their definition of Customer Service is rude; unskilled; keyboard bogans. Motivation appears to be money grubbing over service. Risky when there are so many other dating products available these days.

Hopefully you never have an issue that requires assistance.

I have been on and occasionally off RSVP for the last 5 years. I would say they are fairly good and yes like all sites you get your scammers but they are easy to spot.
Met a few people, nothing great that lasted. I recently left the site after a rude experience with one of their support staff. I would not say to judge the site for that one thing but for me, that tipped it enough to say goodbye. Some of the members I saw on these sites have too high expectations and issues but then again all other sites are not much different. Time to meet people the old fashioned way and stop playing this sympathy card game that is online dating. Give it a go but chances are you will get bored or tired of it and/or get fed up with perfectionists

Men hiding behind profiles largely. Hiding narcissism, not much to offer genuine women, inflated sense of themselves and totally looks and age driven. So many 55 year old men looking for 35 year old women. Really? Honesty, realism and well rounded adults of both sexes make for lasting connections and fulfilling relationships. Genuine connection not found on dating sites in my case but via a new interest in the "real world"

Signed up and paid for premium membership. Also paid for extra stamps. Can't fault quality of members on there however the way RSVP manage the stamp refunds is of some concern. There was a couple of instances where I requested a stamp refund and received very good service and no questions asked. However they seemed to have tightened down on this (I can only assume) recently and I was told of these certain circumstances on stamp refunds. Stamps are not cheap and come at a premium - as previous reviews, this site is all about profit before service.
Try the frees sites like Plenty of Fish - quality just as good and don't have to put up with inconsistent customer service.

It may be me, lets face it we are all on dating websites for one reason or another. I find that there is no great communicators on the site and I think some very fussy people.

Easy to sign up but deliberately difficult to cancel direct debit. Why so? Users get no choice but to sign up with a revolving 3 month premium service that you have to Google how to get out of! Not good enough RSVP.

RSVP is a hit and miss. There are some good quality and genuine people but there are also scammers and guys looking for ONS and fake profiles/old photos etc. You will need to exercise caution and your own judgement.

If you report misleading photos to RSVP they RESIST with: Due to RSVP terms and conditions and they will not verify photos. Basically RSVP is allowing fraudulent behavior because the result is always RSVP's financial gain. At the moment RSVP's balance sheets look good using the UNVERIFIED PHOTO strategy but when RSVP is forced to introduce verified photos business will decline rapidly.

Due to current RSVP terms and conditions anyone is ALLOWED to PRETEND to be a lookalike without any restrictions and when you discover the dishonesty on your first date you will blame the person BUT in actual fact the instigator and enabler is RSVP.

Easy and safe to use. I highly recimmend this site. I tried quite a few iver a period of 4 years. Nothing else comes close.

Fake profiles who reply yes to your kiss so you buy a stamp and write to them and the next day there gone, emailed RSVP and received and electronic reply saying it not our policy to refund stamps!! but it get better one woman out of no where shows up in a Facebook profile who doesn't even live in Brisbane but Victoria and there are current photos of her with her boyfriend in a relationship but she is replying to kisses saying to send a message and then removes herself, i reported this to RSVP twice and zero response.

Well the stamps to much !! but the people there are nicer.I have had coffee with a few but that's it!!
A photo doesn't really tell you much, especially if is 5 years old!
Never mind RSVP is ok.
.

Bad web site design, stamp are expenses and full of fake people. Admin support is minimum, change photos are so difficult, many profiles have no photos, i have 6 stamps there and they don't wanna refund me.