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29 questions from our users
Uber F.asked
Hi,
I was wondering what's the minimum Shoulder Height (i.e the Label A line) for this seat in cm? Also is there a minimum weight the child needs to weigh?
Kind Regards
1 answer
Support C.Britax Safe-n-Sound
Hi Uber, thanks for your question, The Britax Safe-n-Sound Hi-Liner SG shoulder height markers are positioned at approx. 375mm lowest and 480mm highest. Kind regards, the Britax team.
Jacob L.asked
Can we use this seat without the anchorage point to the rear.
1 answer
Support C.Britax Safe-n-Sound
Hi Jacob L. Thank for your question. The Safe-n-Sound Hi-Liner SG must be used as per the manufacturers instructions which states that the anchor clip must be attached to the cars anchor point, being a mandatory standard for installation. Id you have any further questions, please feel free to call our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.
Maneasked
can i buy a new insert for the seat...the plastic is very good like new just want the pedding complete new
1 answer
Support C.Britax Safe-n-Sound
Hi Mane, thanks for your question. Please call our consumer support team on 1300 303 330 and advise us of the item details from your seat so we can further assist you. Kind regards, the Safe-n-Sound team.
Jayasked
Could anyone confirm that the width of this seat is in fact 410mm please? A couple of websites also state 440mm for the same seat.. a little confused therefore just wanted to verify. Thanks in advance.
1 answer
Support C.Britax Safe-n-Sound
Hi Jay, thanks for your question. Yes that's correct, the width for the safe-n-Sound Hi Liner SG is 410mm. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330.
Sharlesasked
What height is the exit marker for this seat please?
1 answer
Support C.Britax Safe-n-Sound
Hi Sharles, thanks for your question. The Britax Hi-Liner SG top shoulder height marker is positioned at approx. 510mm. Kind regards, the Safe-n-Sound team.
dandkaasked
We have two of these and have used them with our grandchildren. It’s always puzzled me that even though we have carefully followed the installation instructions and securely tethered it to the fitting in the car, you still seem to be able to manually pull the back of the child seat forward away from the car seat. It’s not firmly wedged against the car seat back. We’ve assumed that in the event of an accident the car seat belt would take over and hold everything in place. Is this correct?
4 answers
Mine is also like this, Ive been trying to look on laws regarding the anchored tether strap and cant seem to find out. I was told in Qld that we are allowed to use the booster seats that dont have a anchored tether strap. But if you are worried you can see if a professional car seat fitter might be able to help you.
Thankyou Chloe. I think I’ll try talking to Britax first and then if still in doubt will check with a car seat fitter and see what they say.
Support C.Britax Safe-n-Sound
Hi Dandka, thanks for your question. The top tether must always be used with seat that are provided with a top tether. In regards to the fitment if you would like to give us a call on 1300 303 330 we would like to discuss this with you in further detail. Kind regards, the Safe-n-Sound team.
Rekha V.asked
how much does it weigh? is it easy to take with while on holiday?
1 answer
Support C.Britax Safe-n-Sound
Hi Rekha, thanks for your question. The Hi-Liner SG product weight is 5.4kgs. In regards to holidays this will depend where you're travelling as this seat is approved for the Australian and New Zealand only. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us. Kind regards, the Safe-n-Sound team.
Carolyn D.asked
What is the use by date for this seat... is it 10 years
1 answer
Support C.Britax Safe-n-Sound
Hi Carolyn, thanks for your question. Our recommendation on the lifespan is anything 10 years or older should not be used. We recommend replacement at 10 years, due to deterioration of the plastics used in the construction of modern restraints. A seat may have become brittle over time, and simply will not provide the same level of protection against impact. Older child restraints may not contain all the safety features of the latest Australian Standard. Kind regards, the Britax Safe-n-Sound team.
Salasked
My grand daughter is only 29 months but is big for her age. I'm just wondering what height and weight does she need to be to start using hi liner?
Thanks in advance
3 answers
I was told by kid safe that it is illegal to put a child under 4 years old in a booster seat. These booster seats have shoulder height markers where the child shoulders must reach to be safe. If you do a quick google you will see that the laws required children under 4 years to be in car seats and 4-7 years in booster seats.
WA have the department of transport that detail the requirements. You may want to check with your state transportation department for the requirements. https://www.transport.wa.gov.au/licensing/seats-and-seat-belts.asp
Support C.Britax Safe-n-Sound
Hi Sal, thanks for your question. The road rules state;
Birth to 6 months
• Approved rear facing child car seat.
6 months to 4 years
• Approved rear or forward facing child car seat.
4 to 7 years
• Approved forward facing child car seat or booster seat.
Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us. Kind regards, the Britax team.
Thank you very much for your time
Melanie Hasked
Hi is the hi liner booster seat meant to be floppy like it moves forward easily is there a way to lock it so it doesn’t move forward like it’s folding? the person I bought it off said it’s meant to be like that ?
1 answer
Support C.Britax Safe-n-Sound
Hi Melanie, thanks for your question. The Hi Liner seat should be attached to the vehicle with the top tether strap that should stop the seat moving. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us. Kind regards, the Britax team.
Carlyasked
Hi I'm considering buying 2nd hand 2015 SG hi linear booster seat but want to use a protecta has ness strap for it. When I ask the seller if the seat is suitable fir harness strap she said no it's only seat belt booster seat. No harness holes.
Could this be wrong and she doesn't know what she's talking about? When I read up on the harness suitability the 2015 hi linear should be able to use the harness strap. Do holes need to be cut to accomodate the new straps?
Also how hard/easy is the harness straps to take on and off each car ride? I watch u tube video and it seems complicated? Thanks
No answers
Lisaasked
What is the weight restrictions on the hi liner?
No answers
Adamasked
What's the difference b/w 'Hi Liner' & 'Hi Grow' models?
Jemma Rasked
I am looking for a booster to seat my child until she reaches 145cm tall. Will the Hi Liner be appropriate please? She is currently 132cm. Thanks
SXKasked
Silly question - does the Britax Safe-n-Sound Hi-Liner SG use the car's seat belts to secure the child into the seat or does it use a harness?
JenOasked
I have just purchased a hi-liner series number 4820/A/2004 secondhand, of course ... I didn't realise it was quite so old and that it was also purchased secondhand by the woman I purchased it from (she had written on the book that she had purchased off e-bay in 2012). Is this booster seat recognised as being safe by Australian standards and also is it possible to purchase a new cover for the seat? Thank you.
1 answer
Support C.Britax Safe-n-Sound
Hi JenO, thanks for your question. Can you please give us a call on 1300 303 330 with the date of manufacture so we can provide you with the correct information. Kind regards, The Britax Team.
Dorriasked
hi my son is almost 5yo and I am debating between Hi grow and hi liner sg what are the differences please? is hi grow newer model if yes what improvements has been done please? thank you
1 answer
Support C.Britax Safe-n-Sound
Hi Dorri, thanks for your question. The Hi-Liner SG is available through your local baby shop and the Hi-Grow is exclusive to Big W, the fabric on the two seats are different. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us in further detail. Kind regards, The Britax Team.
Wendy Thomasasked
Hi
Can you please tell me what the fabric is made of?
1 answer
Support C.Britax Safe-n-Sound
Hi Wendy, thanks for your question. The Hi-Liner SG fabric is a polyster blend. Kind regards, The Britax Team.
Brydeeasked
Hello, I am wanting to purchase this booster seat Safe n Sound Hi Liner SG 2015 Booster Seat Red however I was wondering if it meets the Australian Standards because I looked online and it said it didn't. Can you confirm it does meet the au/nz standards and it has proof of this with the item packaging?
1 answer
Support C.Britax Safe-n-Sound
HI Brydee, thanks for your question. All child restraint sold in the Australian market must be approved to the AU/NZS 1754 Australian Standard to be legally sold. The Hi-Liner SG is approved the the Australian Standard however if you would like to discuss this with us please feel free to give us a call on 1300 303 330. Kind regards, The Britax Team.
Anne Lasked
Hi, we recently bought this booster seat to fit into our new Volkswagen Golf R (latest model). We found that compared with the old baby car seat, the anchor point on the seat is a lot lower in the booster, and when anchoring to the car, it is difficult to tighten the slack, so the seat has some give. Are we doing something wrong? Should this be compatible with the car? Thanks for your help,
Anne
1 answer
Support C.Britax Safe-n-Sound
Hi Anne L, thanks for your question. Can you please give us a call on 1300 303 330 so we can discuss this with you in further detail. Kind regards, The Britax Team
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