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Reviews

3.9

157 reviews
5
(64)
4
(55)
3
(18)
2
(5)
1
(15)
  • Build Quality
    2.8 (14)
  • Value for Money
    3.0 (15)
  • Ease of Use
    3.7 (14)
  • Cleaning & Maintenance
    3.4 (14)
  • Noise Level
    3.2 (15)
  • Internal Layout
    3.4 (8)
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Reviewer Photos & Videos

Kat

KatMelbourne

  • 9 reviews

Best fridge

published

Chose this fridge because it was one of the best fits for my fridge cavity and I’m glad I got it. Perfect amount of room and designed really well. It’s easy to open, close and keep clean (inside and out). Definitely a well designed fridge that does everything it needs to-and more!



Date PurchasedDec 2016
andre bili

andre biliMelbourne

  • 8 reviews
  • 5 likes

Stays cool and does the job

published

Has many compartments to place groceries. Doesnt frost food however settings need to be adjusted right to properly cool items. Keeps fruit fresh in drawers and items dont have a fridge icey taste after being overnight. Had previously owned an LG fridge which gave me problems in terms of tripping power to the house but hopefully this one lasts a lifetime.

Date PurchasedSep 2018
Mel

Mel

  • 4 reviews

Fantastic fridge/freezer

published

We live this fridge and freezer. It is a great layout, great for parties functions and Christmas as there is plenty of space for food, meals and drinks. It is easy to open and close, maintains a consistent and reliable temperature. Great space in freezer too. We live this fridge



Date PurchasedMay 2016
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Dean's B

Dean's BAU

  • 2 reviews
  • 1 like

Works then service is impossible

published

The fridge works erratically but like all Samsung products service is a nightmare no response time wasted never help when issue after Samsung warranty expires which is not consistent with Australia consumer law. The product is expect to last for a reasonable time. The freezer works but water pools in the bottom .

Date PurchasedJan 2013
1 comment
Samsung
Samsung AUSamsung

I'm so sorry to hear this, Dean. Let me look into this and see what I can do to help! I'll be sending you a message shortly requesting for further details. Once I receive this, I'll be able to take a look in to your case.



Sara
Samsung Australia

Daniel C.

Daniel C.Goulburn Valley, VIC

  • 9 reviews

Nice Fridge - Works Great

published

Great fridge so far (10 months old), Temperature in the fridge always maintains well, though freezer sometimes struggles and our ice melts a little and freezes together, freezer space could be a little larger and perhaps better design for air circulation to prevent the issue with the ice. Like some users mention, there can be some odd noises now an again... but nothing major. Overall, a good nice looking fridge for the price.

Date PurchasedDec 2017
Mathew

MathewSydney

  • 8 reviews
  • 4 likes

Great fridge

published

I love this fridge! it maintains a consistent and reliable temperature in all compartments. It is quiet and energy efficient. We upgraded from another fridge about five years ago and I haven't looked back! We have a little baby and require a lot of refrigeration storage and this is great!

Date PurchasedMar 2013
Lynne

LynneStrathalbyn South Australia

  • 8 reviews
  • 3 likes

Looking good !

published

We were looking for a good fridge and travelled to a number of shops .After great deliberation, we decided on this Brand . After having the fridge delivered and having to pay costs to do the delivery was a little off putting ! After a number days we felt that we should have bought a slightly bigger one! But now one has had to learn to place things very carefully . The fridge stays beautiful and cold and the doors work very well it also has a special meat shelf in it which we find to be very handy . So no complaints and we are happy with our SAMSUNG colour silver.

Date PurchasedSep 2018
Jax

JaxTeneriffe

  • 8 reviews

Great Buy

published

Bought the Samsung after quite a bit of research. We had to replace our working fridge as it didn't fit into the fridge space when we moved into our apartment. Fits perfectly and love that we have not sacrificed much interior space at all. Shelves are well set out and love the cheese compartment and crisper!!

Date PurchasedJun 2018
alex

alexWarrnambool

Buy a LG.

published

Free Samsung Fridge! Only 18 mths old. Key features. Every now and then it pre warms your food for you. Call Samsung for a free oration of the magna carta. All the international forums say there is an inherent problem with the fridge cooling mechanism but Samsung Australia tells me the is not a problem. Off to buy an LG.

Date PurchasedSep 2016
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Gammo

GammoCarlton

  • 5 reviews
  • 2 likes

Overall okay but require lots of defrost work

published

Temperature consistency is generally okay but ice always forms inside the fridge where the cold air is released, makes it require regular maintenance / defrosting, would not buy it due to this reason. Fairly quiet fridge and volume is good. Energy consumption is fair too, overall a good family fridge if you don't mind the maintenance.

Date PurchasedApr 2015

Love the versatility!

published

I only just got it today; until I share my place with someone I don’t need much fridge space, so i’ve put the few things that need refrigerating into the top section (‘the freezer’), turned the dial to fridge temp, and then switched the big lower fridge section to ‘holiday mode!’ It’s as if I have a bottom mount..and the fridge switched off p, is like a huge extra kitchen cupboard! It’s incredibly quiet, elegant looking,and fits through doorways easily- which was needed where I’m living. In the shop, I also liked that the veggie tray is deeper than most competitors, and easy to pull out as well.

Date PurchasedJul 2018
Wan Lee

Wan Leeperth

  • 8 reviews
  • 1 like

Nice fridge

published

I have bought this fridge from Good guys during the clearance last year.
I am quite happy with the space of the fridge which is pretty big and it is functioning good. The only downside is it will make some noise out of sudden but overall it is a good fridge

Date PurchasedJul 2017
Ang

AngKingswood

  • 5 reviews

Dings to easily

published

We bought this fridge as we liked the steel look. Only a few months in though it has quite a few dings all over it. We only have a five month old and have not bumped it ourselves so I can’t understand how this has occurred.
Other than this though it is a great fridge. Maintains temperature and is easy to clean. Plenty of room.

Date PurchasedJan 2016
Southerner

SouthernerMelbourne

  • 2 reviews

Excellent family fridge - big freezer

published

This is a really good traditional family fridge. Freezer on top where you expect it and food area below. The freezer is really generous in size relative to the overall dimensions and that was something I particularly wanted. I tested it over several days with thermometer and it is very temperature-stable. The shelving is well designed and it runs quiet as a mouse. Very pleased with the upgrade and got and excellent price on it too.

Date PurchasedJul 2018
Addy

AddyAdelaide

  • 4 reviews

Good Refrigeration

published

A beautiful fridge from the exterior and equally good interiors too. Does make a bit of noise from time to time when the thermostst turns on and off but is very quiet throughout otherwise.
The interior has glass shelves, veg crisper compartment. Movable Ice box. Please note the freezer does not have a light which is why I have deducted 1 star. Otherwise, haven't seen a drastic spike in my electricity bill. Well worth the money.

Date PurchasedFeb 2018
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Mostafa

MostafaAdelaide

Woking ok! But strange noise

published

It is good and maintains the temperature but it emit different kind of noise in different Woking phase when condenser working however it is easy to clean
When you keep the door open for outing stuff in and then close it the noise is strange specially at night when the room is more quiet

Date PurchasedApr 2018
70sDavo

70sDavomelbourne

  • 4 reviews

Nice Looking Fridge Runs Well

published

This was a perfect match for our fridge nook. here were slightly better looking models but the size meant it had to be. It has been great so far. The shelves inside are well thought out with the dual zone system, and it chills food very quickly. The outside looks good and it runs quietly enough in our kitchen. I am overall happy with this fridge for the price.

Date PurchasedSep 2017
Batty

BattySYDNEY

  • 7 reviews

Good Fridge with nice features

published

Nice fridge. Design could have been bit more stylish in accordance with the size.
Works well, not much noisy compared to my old. one. The compartments are spaced inside well with allowance for big vessels and pots. Would have been nice to have a space for small bottles like beverages to be kept securely. Freezer is spacious too.

Date PurchasedFeb 2018
Maria

MariaSouth East Queensland, QLD

  • 10 reviews

Great size for family.

published

Purchased this as a second fridge as have lots of visitors and family over for meals and special occasions and never had enough space. Very happy with this fridge. Good layout, amazing warranty of 10 years and 3 1/2 star energy rating. It's quiet and has plenty of shelf space. Have had no problems with it at all.

Date PurchasedAug 2017
sangriatic

sangriatic

  • 7 reviews
  • 3 likes

Good Fridge/Freezer Overall

published

Maintains good temperature, easy to wipe clean and we love the ice-cube tray. We do not love how noisy this fridge is. We initially thought there was something amiss, however we've had it checked and everything is running well. Not a good fridge if you're in a quiet house - but if your environment is noisy, it's worth a look.

Date PurchasedOct 2017
Page 2 of 8
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Questions & Answers

Mik H

Mik Hasked

SR400LSTC

The vegetable bin handle has broken. Is this under warranty? Purchased October 2018

1 answer
Samsung
AdaSamsung

Hi Mik, if you believe this may be a manufacturer's fault, you can reach out to us via the link below so we can gather further details on your unit.

messenger.com/t/samsungaustralia

Alternatively, if you are seeking to purchase a spare part, you are able to contact your nearest authorised service centre for further assistance with this.

You can find yours via the link below:
https://www.samsung.com/au/support/service-centre/

Ada
Samsung AU

Matt

Mattasked

SR400LSTC

I’ve had for about 3 years and the freezer rear panel and floor are building up with ice and becoming damaged. The rear panel has buldged out about an inch so the ice maker doesn’t fit any more. In fact it pushed the ice maker forward opening the door while I was at work. Then all of my frozen food was spoiled as the door was open. Absolute joke of a fridge.

2 answers
Samsung
MickSamsung

Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d like to investigate further into this.

Would you be able to send PM through Facebook messenger with a copy of this question along with photos of the issue, a copy of your proof of purchase and a photos of you compliance plate?

You can follow the link below to be forwarded to our Facebook inbox.

> m.me/SamsungAustralia

Mick
Samsung AU

Karen N.
Karen N.

Mick. I have exact same issue with mine! Bulging back panel in freezer. I've defrosted and nothing changed. It means a little on floor sometimes.
Otherwise fridge and freezer are ok.
I WON'T EVER BUY ANOTHER SAMSUNG !!!

Fiona

Fionaasked

SR400LSTC

Our freezer keeps getting ice build up, behind the back panel and under the freezer floor. Then leaks water into the fridge area and on the floor. We defrosted thoroughly about 6 months ago and checked the drains were clear, but it has happened again. This appears to be an issue with Samsung fridges, and of course the first time it happened it was just out of warranty. Any help?

https://www.youtube.com/watch?v=0lbnrpF4S_M

1 answer
Samsung
AdaSamsung

Hi Fiona, would you be able to send us a private message to the link below so we can gather some details on the troubles you are experiencing with your fridge?

https://www.messenger.com/t/SamsungAustralia

Ada
Samsung AU

Get an answer from our members and Samsung representatives

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