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Samsung 628L Top Mount Questions & Answers
SR624LSTC (Stainless), SR625BLSTC (Black)5 questions from our users
jenodonasked
What setting should the fridge and freezer be on please, coolest for both?
2 answers
In my experience, no. I use middle for freezer, one left of mid for fridge and have found the temps to be very good, under -18 C in the freezer, and under 3C in the fridge. There’s no need to go colder than that. (It’s always a good idea to have a thermometer though to check your own fridge.)
Thanks David.
I use middle for freezer but find I need to use more for fridge. I'm in QLD. The fridge doesn't get opened that often but we still get condensation. I'll get a thermometer.
Cherylasked
Purchased fridge 4 weeks ago and it makes a loud noise when the motor comes on is this normal, never had a fridge do this before
2 answers
A loud noise ALL the time, or SOME of the time?
It’s a variable speed compressor, and makes significant noise for a while when it is first turned on from new (ie: the whole fridge at ambient temperature) or if you add a lot of warm items at one time. Normally the noise should not be very loud at all- in fact mostly almost inaudible.
The only other time it may make a little more noise than usual is after a defrost cycle.
That’s our experience anyway, hope that helps. It’s the variable speed compressor which helps make it so efficient on power.
AdaSamsung
Hi Cheryl, we have provided a link below with information on normal operating sounds of Samsung fridges.
https://www.samsung.com/au/support/home-appliances/normal-fridge-sounds/
If you believe the noise you are experiencing is abnormal, can you please send us a message to the link below so this can be looked into?
https://www.messenger.com/t/SamsungAustralia
Ada
Samsung AU
Jiaoasked
Dear All,
Less than a month ago, I bought a brand new SR624LSTC, Samsung fridge. Everything was fine except the noise level, keeping me a little bit crazy. The noise does not go away at all. Compared with my previous two fridges, this one is very noisy. I bought it from the GoodGuys. I reached out to GoodGuys but no resolution. What should I do now? It is really annoying. Look for support and suggestions. Thanks a lot. Jiao
2 answers
Samsung AUSamsung
I'm really sorry to hear that you are experiencing some noise issues with your fridge, Jiao. In this case, I would suggest contacting our Support Team on 1300 362 603, our team will be able to look into this and have this issue resolved in no time.
Jazz
Samsung Australia
Jiao, how did you go? I was looking at getting this model until I read your comment about noise.
Billasked
I brought this unit 16/4/18 good size but big part of fridge is not keeping cold and top is freezing checked settings seem to be set as per manual. Any ideas?
1 answer
Samsung AUSamsung
Hi Bill, we're so sorry to hear of the troubles you have been facing with your fridge. I'd suggest getting in touch with our support team who will be happy to assist you further. They can be reached on > 1300 362 603
Sara
Samsung Australia
SK15asked
I just bought this Fridge and it’s really noisy. I thought it was zero noise.. is this normal?
2 answers
PhilSamsung
Hi there, sorry to hear that. There could be a fault with your unit, please give us a call on 1300 362 603 or reach out to us via Facebook or Twitter and we'll organise service for you.
SK15, how did you go with the noise issue?
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