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Samsung Series 6 UA55H6400AW
Awful remote and customer service
Very disappointed with the remote - hate it in fact. TV sound and colour ok. Was watching it one night and the screen went black. Google tells the story of this TV and Samsung in general. Apparently a common problem and expensive to fix. Won't buy another Samsung. Customer service was very disappointing.
Purchased in March 2021.
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Samsung AUSamsung
Hi Marie, we are very sorry to hear about your experience with us. We've sent you a PM requesting for more information, when its most convenient for you can you please send that through?
Anna
Samsung Australia