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Samsung Series 9 HW-N950
NPP
- 5 reviews
Non Existent sound from Rear Speakers
Soundbar on its own is good but Bass is not as good as some other soundbars. Its very mild even on a high level. Rear speakers are non-existent. it just gives very low to no sound. I will advise to spend some more money and get Bose or other brand as Samsung has lost its credibility in soundbar. Support is non existent as well. Waste of money.
Purchased in September 2021 for A$1,350.00.
1 comment
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geoff b.Sydney Surrounds, NSW
Rear speakers don't work
Rear speakers don't work interesting that confirmed its a problem with Blue tooth and to return the product. Very disappointing lot of effort for an expensive product. Would suggest another brand be considered
Purchased in April 2021 at JB Hi-Fi Retail Stores for A$1,425.00.
2 comments
Samsung AUSamsung
I’m truly sorry that the Soundbar that you received did not function as promised. Can you please contact us on the below link so we can help get to the bottom of this.
Facebook > m.me/SamsungAustralia... Read more
Lisa Samsung AUProduct is now returned
Thanks
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KhurramGreater Melbourne (Outer), VIC
- 6 reviews
- 1 like
- HW-N950
- Verified purchase
Excellent ATMOS soundbar but weak bass
I bought this soundbar paying a premium price and expecting premium results. I wasn't disappointed for the most part except when it comes to playing music or movies with strong sound effects. Its bass it not as strong as some of the competition. As many others have also pointed, rear speakers produce so less sound, they might as well not be there.
Purchased in December 2021 for A$1,520.00.
1 comment
Samsung AUSamsung
Hey there, I’m contacting you today to further discuss your recent review regarding your Samsung Sound Bar. If you’re having issues with your unit, could you please send us a private message with your... Read more
details? You can also reach out via Facebook- please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
Find out how Samsung Series 9 HW-N950 compares to other Soundbars
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mikhotepGreater Melbourne (Metropolitan), VIC
- 4 reviews
- 5 likes
- HW-N950
- Verified purchase
Soundbar is ok, when it worked for a week 3 months ago. Still waiting on Samsung support.
I had this soundbar working for about one week when the transmitter to the external speakers broke. Based on that one week the quality was good and I enjoyed the Dolby Atmos. It was the start of a so far three month nightmare however. The replacement soundbar was broken out of the box. I again contacted Samsung support and all these months later I am still waiting for another replacement. So far they have only "offered" a repair, which took them one month to communicate to me and cited it as the "quickest" solution. Each step of the process has...Read more
been time-consuming, frustrating and stressful. I have now requested a full refund, as I could not enjoy the Samsung label anymore. I presume this will take some time to complete and Consumer Affairs will have to be engaged to provide a little encouragement to Samsung, whilst I continue waiting for something better than TV speakers. I cannot recommend this soundbar. Overpriced for clearly low quality components backed up with extremely poor customer support.Similar opinion? Write a review on ieatwords.com.au!
SameSudney
- 7 reviews
- 1 like
The best Soundbar Samsung Hartman/Kardon 7.1.4
Hi I bought this Samsung Hartman/Kordon 9 Series HW-N950 it is the best Soundbar to put with an 82 inches Samsung Series 8 premium led lcd smart tv. The sound quality seems like cinema. This system beautifully crafted. The rear speakers are wireless and Bluetooth connected. The base module is also wireless and Bluetooth. So as whole this system produces the sound quality you can feel.
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formidable_humanoidGreater Melbourne (Metropolitan), VIC
- 9 reviews
- 10 likes
- HW-N950
- Verified purchase
Terrible default sound, no auto EQ, became faulty in weeks, support agents shockingly incompetent!
Before the sound bar became faulty after only a couple of weeks, Atmos content was indeed working with Apple TV 4K (after OS update) and from a Blu-ray player.
Default settings sounded TERRIBLE with horribly excessive low frequency bass, weak and unclear male vocals that sound like they are inside a cardboard box.
Subwoofer EQ is a bell curve, exaggerated in the middle of its range, and not seamlessly blending with the bottom end of the main speaker frequency range. Even at -6 or -12 (max) certain frequencies sound excessively boomy, other ...Read more
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hazMelbourne
- 3 reviews
- HW-N950
- Verified purchase
If you want to use it with Apple TV (or other third party devices) don’t buy it.
When it works it sounds great.
It has a major flaw though, it doesn’t recognise the latest Apple TV. It worked ok, but then stopped recognising it the next day after it had been turned off. Multiple cycling through doesn’t work. Apple TV works fine directly on the TV. Doesn’t work great with the Foxtel box either. Works fine with Samsung DVD player and the Samsung TV it’s plugged in to....
Research online suggests there are multiple people with this issue, and Samsung won’t do anything about it. I’ve contacted Samsung support, and they we...Read more
re useless - if it works with their DVD player then there is nothing wrong with it apparently. It could be solved with a firmware update!!! At the moment it’s not fit for purpose, so would not recommend buying it! Online forum below with the issue I’m having: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/HW-N950-wont-display-Apple-TV-4K/td-p/400079 I have now returned the soundbar as it just does not work with anything other than the Samsung DVD player. Highly recommend avoiding this soundbar until Samsung address the issue as it’s just not fit for purpose.1 comment
PhilSamsung
Hi haz, we're disappointed to hear that this product has not met your expectations, as well as the support provided. We will be passing this valuable feedback onto our developers and hope to provide an improved product and service in the future.
... Read more
Pete Samsung AustraliaSimilar opinion? Write a review on ieatwords.com.au!
paulten12AU
- 3 reviews
- 7 likes
Pricey... but worth every cent
Never owned a soundbar before because I’m a bit of a snob when it comes to sound quality. I bought this on the basis of some positive reviews.
It’s fantastic, and I couldn’t be happier. I recommended it to a mate who is now going to buy one. TV and movies are amazing and reproduction is so good I generally don’t bother with my hifi for music any more. This does a really great job. RRP is about $2k but the big stores are offering it for about $1.8k. Not cheap, but i ‘m happy.
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Questions & Answers
Mikeasked
Have had this soundbar for about a year and when first set up worked great but over time the surround speakers although always poor appear not to work at all. The volume I was comfortable when new now for some reason is very soft so have had to increase it quite some just to hear what is going on. ave contacted Samsung help several times but all their suggestions have failed. I'm about to gift the system on and look for a better soundbar. Disappointing to say the least.
3 answers
I would just take to their repair centre in oakleigh and give them for testing, is it just sound from tv via hdmi arc or all other sources as well?
Yes the HDMI cable connection. Have changed cables etc but no change. 4k movies on Netflix or prime don't sound as good as they used to. Music on U tube has to be up loud to sound any good. Rear surround speakers never work now but at best were poor.
AdaSamsung
We're sorry to hear of the experience you've had with us so far, Mike. We would like to look into the troubles you are having with your soundbar. Would you be able to send us a private message to the link below with your reference number and contact details?
https://www.messenger.com/t/SamsungAustralia
Ada
Samsung AU
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KathSamsung
We're sorry to hear of the sound issues you are experiencing with your Samsung Soundbar and we would certainly like to look into this for you. Would you be able to forward your enquiry to us via the l... Read more
ink below as it is our main point of contact. https://www.messenger.com/t/SamsungAustralia