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2 questions from our users
JDSasked
Are people having issues with the One Connect cable that connects the Samsung TV and the One Connect box ?? Being proprietary it means that if there is a problem with the cable then the TV cannot work. Samsung have been unresponsive to numerous requests for information regards a replacement cable arriving - now waited 10 business days (and no contact from Samsung)
2 answers
Samsung AUSamsung
Hi JDS, we're sorry to hear that you have been experiencing difficulties with connecting your One Connect box to your TV. We'd be more than happy to look into this for you. Would you be able to provide me with your contact details and any reference number to our Facebook via the link below?
Please ensure to copy and paste your enquiry in a private message to us.
Jo
3 months ago I raised this issue.
Customer service ??
Response time ??
Don't worry thanks
789asked
Why does Samsung Australia dishonour Australian warranties in contrast to much smaller competitors who have excellent warranty, return, refund practices, Samsung seems to be a nightmare to claim any warranty issues with? (going by reviews here/elsewhere, personal experience).
No answers
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