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Samsung Series 7 RU7100 Questions & Answers
UA65RU7100WXXY (65"), UA75RU7100WXXY (75"), UA55RU7100WXXY (55"), etc...31 questions from our users
Brobasked
How do I connect a bluetooth keyboard to the RU7100? A previous question said to pair the device through Settings -> General -> External Device Manager -> Input Device Manager -> Bluetooth Device List. But there is no "Bluetooth Device List" option on the Input Device Manager screen. (Screenshot at https://cdn.discordapp.com/attachments/634407265969111050/702839474169839687/IMG_20200423_135514.jpg )
1 answer
AdaSamsung
Hi Brob, would you be able to send us a message to the link below so we can further look into this?
messenger.com/t/samsungaustralia
Ada
Samsung AU
CrispyMasked
I just bought this tv in the 65 inch version. I have plugged in a hard drive, but when I try and pause live tv it say not available. Does this function not work on this tv?
1 answer
AdaSamsung
Hi, would you be able to follow the steps in the link below to see if this helps?
https://www.samsung.com/au/support/tv-audio-video/smart-tv-what-is-timeshift-on-my-tv/
Ada
Samsung AU
Morochoasked
I bought this TV in January. I have called Samsung several times because I'm not getting the proper colors. When watching Netflix or Disney plus is awful.
My old Samsung TV was much better... Can this be exchanged for a better TV (Willing to pay the difference). Thanks
No answers
Khalid Z.asked
Can i connect Bluetooth wireless keyboard with 65 inch ru 7100?
1 answer
AdaSamsung
Hi Khalid, you can connect a bluetooth keyboard to your RU7100 via the steps in the link below.
E-manual > page 45
https://www.samsung.com/au/support/model/UA75RU7100WXXY/
Ada
Samsung AU
Chris H.asked
Hi can it chrome cast? No salesman can seem to answer that question
1 answer
AdaSamsung
Hi Chris, the RU7100 does not have a built in Chromecast.
For more info:
https://www.samsung.com/au/tvs/ru7100/UA75RU7100WXXY/
Ada
Samsung AU
Christina Hubertasked
How can I make an payment.. thanks
1 answer
AdaSamsung
Hi Christina, would you be able to provide us with more information on what payment you trying to make?
Ada
Samsung AU
Ianasked
The TV functions as it should except for always making creaking noises when images change on the screen. The creaks are physical noises not electronic noises, sounds more like expansion and contraction creaks due to temperature changes. When I turn the TV off it continues making these noises until the whole TV has cooled to ambient temperature.
If I come into the room at 4am, there is no noise at all as the set has been off for 6 hours but the moment it is turned on, the creaks and groans start again as random images change or channels are changed. We have a Samsung UA75MU6100WXXY purchased 16 months earlier and it is absolutely silent all the time.
Can you provide a reason for these noises?
Ian K
mid north coast NSW
3 answers
AdaSamsung
Hi Ian, we'd like to look into this. Would you be able to send us a message the link below with a video of this?
https://www.messenger.com/t/samsungaustralia
Ada
Samsung AU
Hi Ada
I'm not on facebook, and won't be signing up to facebook to respond to you.
I have tried numerous times to speak to someone on 1300 362 603 but the phone drops out to an engaged signal after a minute or so of listening to a recorded message............... every time.
I'm becoming frustrated by my lack of success at trying to speak to a human at SAMSUNG!!!!!!
AdaSamsung
We've sent a message to your inbox instead, Ian. Please keep an eye on your notifications.
Ada
Samsung AU
Lorraineasked
Bought Samsung 50inch UA50RU7 100w. How do I record tv programs?
1 answer
AdaSamsung
Hi Lorraine, the UA50RU7100WXXY does not have an extended PVR.
Specs >
https://www.samsung.com/au/tvs/ru7100/UA50RU7100WXXY/
Ada
Samsung AU
JAIasked
Hi can I connect my soundbar via Bluetooth to this TV?
Thanks
No answers
Melasked
Delivered to me yesterday. Can I record on this . If not can I return it and have it replaced with a model that can record?
1 answer
AdaSamsung
Hi Mel, the UA55RU7100WXXY does not have an in-built PVR.
For more info:
https://www.samsung.com/au/tvs/ru7100/UA55RU7100WXXY/
If you have had a change of mind, your unit is unopened and you had purchased your unit from our e-store, please follow the link below so we can look into this.
Ada
Samsung AU
Ga E.asked
can i have a list of audio and video format ru7100 support?
1 answer
AdaSamsung
Hi Ga, you can find supported audio and video codecs via the link below.
E-Manual (page 151-154)
https://www.samsung.com/au/support/model/UA75RU7100WXXY/
Ada
Samsung AU
Rayasked
Is this TV able to do Bluetooth connected gamepads
1 answer
AdaSamsung
Hi Ray, there is no Bluetooth HID built-in on the RU 7100. Hence, you are unable to connect gamepads via Bluetooth. However, the model does have USB HID support.
Specs >
https://www.samsung.com/au/tvs/ru7100/UA55RU7100WXXY/
Ada
Samsung AU
Joshua P.asked
Does this tv support Kayo?
Amit T.asked
I am not able to find Freeview FV app on the TV. Where can I find it ?
1 answer
AdaSamsung
HI Amit, you can locate and install the apps available on the Smart Hub via the steps below.
https://www.samsung.com/au/support/tv-audio-video/install-apps-on-a-samsung-tv/
Ada
Samsung AU
Tewasked
can i connect a keyboard and mouse?
1 answer
KathSamsung
You sure can, Tew! I have provided a link below to our E-Manual where on page 45, it will have steps on how to connect a keyboard, mouse or gamepad.
https://www.samsung.com/au/support/model/UA75RU7100WXXY/
Kath
Samsung AU
Aristo A.asked
Can I record tv show on usb stick? One?
1 answer
AdaSamsung
The RU7100 series does not have an extended personal video recorder (PVR), Aristo.
For more specs >
https://www.samsung.com/au/tvs/ru7100/UA75RU7100WXXY/
Jo
Samsung AU
Kevin Qasked
Does the UA65RU7100WXXY (65") have Bluetooth function? In audio settings, my list of supported Bluetooth devices returns no devices - does this mean Bluetooth is not provided?
Regards,
Kevin
1 answer
AdaSamsung
Hi Kevin, the UA65RU7100WXXY does have Bluetooth audio capabilities. If you are experiencing troubles pairing your device, we recommend for you to follow the tips in the link below to see if this helps.
https://www.samsung.com/au/support/tv-audio-video/connect-bluetooth-audio-to-tv/
Jo
Samsung AU
Sasaasked
Does this model got HDMI ARC ?
2 answers
I just checked the Samsung website specifications and the answer is YES
AdaSamsung
Hi Sasa, the UA65RU7100WXXY does have an HDMI ARC port.
For more info >
https://www.samsung.com/au/tvs/ru7100/UA75RU7100WXXY/
Jo
Samsung AU
Kaptn Kaosasked
Does this tv have a PVR facility to record free to air programs?.
5 answers
AdaSamsung
The UA75RU7100WXXY does not have an extended PVR.
Specs > https://www.samsung.com/au/tvs/ru7100/UA75RU7100WXXY/
Jo
Samsung AU
That’s very disappointing, my early model 65” Samsung TV did and expected the 75” to at least the same features!
I have tried a usb with programs recorded on my older tv and the 75” doesn’t recognize any programs........any ideas?
I feel exactly the same! I have an older 55 inch Samsung and am astonished that this new TV cannot record programs and on top of that has no 3.5mm audio output. My headphones are now totally useless, will have to waste more money to buy a bluetooth set
Googasked
Can I connect a bluetooth soundbar?
1 answer
AdaSamsung
The UA75RU7100WXXY has Bluetooth audio capabilities.
For more info on Specs >
https://www.samsung.com/au/tvs/ru7100/UA75RU7100WXXY/
Jo
Samsung AU
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