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Reviews

3.9

123 reviews
5
(52)
4
(42)
3
(11)
2
(4)
1
(14)
  • Build Quality
    2.6 (12)
  • Value for Money
    2.9 (13)
  • Ease of Use
    3.5 (12)
  • Cleaning & Maintenance
    3.3 (12)
  • Noise Level
    3.1 (13)
  • Internal Layout
    3.4 (7)
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Reviewer Photos & Videos

Mel

Mel

  • 4 reviews

Fantastic fridge/freezer

published

We live this fridge and freezer. It is a great layout, great for parties functions and Christmas as there is plenty of space for food, meals and drinks. It is easy to open and close, maintains a consistent and reliable temperature. Great space in freezer too. We live this fridge



Date PurchasedMay 2016
Dean's B

Dean's BAU

  • 2 reviews
  • 1 like

Works then service is impossible

published

The fridge works erratically but like all Samsung products service is a nightmare no response time wasted never help when issue after Samsung warranty expires which is not consistent with Australia consumer law. The product is expect to last for a reasonable time. The freezer works but water pools in the bottom .

Date PurchasedJan 2013
1 comment
Samsung
Samsung AUSamsung

I'm so sorry to hear this, Dean. Let me look into this and see what I can do to help! I'll be sending you a message shortly requesting for further details. Once I receive this, I'll be able to take a look in to your case.

Sara
Samsung Australia



Daniel C.

Daniel C.Goulburn Valley, VIC

  • 9 reviews

Nice Fridge - Works Great

published

Great fridge so far (10 months old), Temperature in the fridge always maintains well, though freezer sometimes struggles and our ice melts a little and freezes together, freezer space could be a little larger and perhaps better design for air circulation to prevent the issue with the ice. Like some users mention, there can be some odd noises now an again... but nothing major. Overall, a good nice looking fridge for the price.

Date PurchasedDec 2017
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Mathew

MathewSydney

  • 8 reviews
  • 4 likes

Great fridge

published

I love this fridge! it maintains a consistent and reliable temperature in all compartments. It is quiet and energy efficient. We upgraded from another fridge about five years ago and I haven't looked back! We have a little baby and require a lot of refrigeration storage and this is great!

Date PurchasedMar 2013
Lynne

LynneStrathalbyn South Australia

  • 8 reviews
  • 3 likes

Looking good !

published

We were looking for a good fridge and travelled to a number of shops .After great deliberation, we decided on this Brand . After having the fridge delivered and having to pay costs to do the delivery was a little off putting ! After a number days we felt that we should have bought a slightly bigger one! But now one has had to learn to place things very carefully . The fridge stays beautiful and cold and the doors work very well it also has a special meat shelf in it which we find to be very handy . So no complaints and we are happy with our SAMSUNG colour silver.

Date PurchasedSep 2018
Jax

JaxTeneriffe

  • 8 reviews

Great Buy

published

Bought the Samsung after quite a bit of research. We had to replace our working fridge as it didn't fit into the fridge space when we moved into our apartment. Fits perfectly and love that we have not sacrificed much interior space at all. Shelves are well set out and love the cheese compartment and crisper!!

Date PurchasedJun 2018
alex

alexWarrnambool

Buy a LG.

published

Free Samsung Fridge! Only 18 mths old. Key features. Every now and then it pre warms your food for you. Call Samsung for a free oration of the magna carta. All the international forums say there is an inherent problem with the fridge cooling mechanism but Samsung Australia tells me the is not a problem. Off to buy an LG.

Date PurchasedSep 2016

Love the versatility!

published

I only just got it today; until I share my place with someone I don’t need much fridge space, so i’ve put the few things that need refrigerating into the top section (‘the freezer’), turned the dial to fridge temp, and then switched the big lower fridge section to ‘holiday mode!’ It’s as if I have a bottom mount..and the fridge switched off p, is like a huge extra kitchen cupboard! It’s incredibly quiet, elegant looking,and fits through doorways easily- which was needed where I’m living. In the shop, I also liked that the veggie tray is deeper than most competitors, and easy to pull out as well.

Date PurchasedJul 2018
Wan Lee

Wan Leeperth

  • 8 reviews
  • 1 like

Nice fridge

published

I have bought this fridge from Good guys during the clearance last year.
I am quite happy with the space of the fridge which is pretty big and it is functioning good. The only downside is it will make some noise out of sudden but overall it is a good fridge

Date PurchasedJul 2017
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Ang

AngKingswood

  • 5 reviews

Dings to easily

published

We bought this fridge as we liked the steel look. Only a few months in though it has quite a few dings all over it. We only have a five month old and have not bumped it ourselves so I can’t understand how this has occurred.
Other than this though it is a great fridge. Maintains temperature and is easy to clean. Plenty of room.

Date PurchasedJan 2016
Addy

AddyAdelaide

  • 4 reviews

Good Refrigeration

published

A beautiful fridge from the exterior and equally good interiors too. Does make a bit of noise from time to time when the thermostst turns on and off but is very quiet throughout otherwise.
The interior has glass shelves, veg crisper compartment. Movable Ice box. Please note the freezer does not have a light which is why I have deducted 1 star. Otherwise, haven't seen a drastic spike in my electricity bill. Well worth the money.

Date PurchasedFeb 2018
Mostafa

MostafaAdelaide

Woking ok! But strange noise

published

It is good and maintains the temperature but it emit different kind of noise in different Woking phase when condenser working however it is easy to clean
When you keep the door open for outing stuff in and then close it the noise is strange specially at night when the room is more quiet

Date PurchasedApr 2018
70sDavo

70sDavomelbourne

  • 4 reviews

Nice Looking Fridge Runs Well

published

This was a perfect match for our fridge nook. here were slightly better looking models but the size meant it had to be. It has been great so far. The shelves inside are well thought out with the dual zone system, and it chills food very quickly. The outside looks good and it runs quietly enough in our kitchen. I am overall happy with this fridge for the price.

Date PurchasedSep 2017
Batty

BattySYDNEY

  • 7 reviews

Good Fridge with nice features

published

Nice fridge. Design could have been bit more stylish in accordance with the size.
Works well, not much noisy compared to my old. one. The compartments are spaced inside well with allowance for big vessels and pots. Would have been nice to have a space for small bottles like beverages to be kept securely. Freezer is spacious too.

Date PurchasedFeb 2018
sangriatic

sangriatic

  • 7 reviews
  • 3 likes

Good Fridge/Freezer Overall

published

Maintains good temperature, easy to wipe clean and we love the ice-cube tray. We do not love how noisy this fridge is. We initially thought there was something amiss, however we've had it checked and everything is running well. Not a good fridge if you're in a quiet house - but if your environment is noisy, it's worth a look.

Date PurchasedOct 2017
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Review Logic

Review LogicMetropolitan Adelaide, SA

  • 16 reviews

Perfect

published

A very stylish refrigerator from a stellar manufacturer. Consumes less electricity for a 400 liter fridge. Pretty spacious and easy to clean.
A very handy feature also included called Vacation mode which consumes even lesser energy yet keeps the food safe.
Only a couple of shortfalls which are easily overlooked being, there is no light in the freezer and the door does not shut by itself as compared to older samsung models.

Date PurchasedFeb 2018
Sue

SueSouth East Queensland, QLD

  • 5 reviews

PERFECT FRIDGE FREEZER!

published

This is the best fridge freezer I have ever bought. It fits neatly into my small space and looks beautiful. The freezer can be converted into an extra fridge space and is regulated automatically. Lots of space inside the main fridge including a vegetable drawer and multiple storage shelves/baskets. The motor is very quite and the appliance is very economical. Very good value for money. Would highly recommend it.

Date PurchasedJun 2017
Pila

PilaCentral Coast

  • 4 reviews
  • 2 likes

Simply Superb and Energy efficient

published

Love the fridge for it's wonder design, metallic finishing, shelves design, compartment space and especially it's cooling. It's slim design is outstanding. We can store meat and vegetables even for a week and it's still very fresh. Storage compartment are easy to remove and clean. So would recommend this product for all. Worth buying.

Date PurchasedSep 2017
Jordon

JordonSydney

Good size, good quality.

published

Recently purchased. Very good value for money. Good size, maintains good temperature. Very quiet. Good for a small sized family. Good size freezer. Purchased online through David Jones, was on sale for $799. They did an awesome job with delivery. We use for a family of 4 - 2 adults, 2 kids.

Date PurchasedMar 2018
NJreviewhot

NJreviewhot

  • 3 reviews

Small..space constraint

published

I bought this fridge a year ago, and seems a very bad decision, very less storage space, no psace to keep my fruits and veg, very small for a small family, I also don't like the upper mount refrigeration section, most of the time it is useless, not mch options to store cool drinks and ice making, not recommended

Date PurchasedApr 2017
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Questions & Answers

Mik H

Mik Hasked

SR400LSTC

The vegetable bin handle has broken. Is this under warranty? Purchased October 2018

1 answer
Samsung
AdaSamsung

Hi Mik, if you believe this may be a manufacturer's fault, you can reach out to us via the link below so we can gather further details on your unit.

messenger.com/t/samsungaustralia

Alternatively, if you are seeking to purchase a spare part, you are able to contact your nearest authorised service centre for further assistance with this.

You can find yours via the link below:
https://www.samsung.com/au/support/service-centre/

Ada
Samsung AU

Matt

Mattasked

SR400LSTC

I’ve had for about 3 years and the freezer rear panel and floor are building up with ice and becoming damaged. The rear panel has buldged out about an inch so the ice maker doesn’t fit any more. In fact it pushed the ice maker forward opening the door while I was at work. Then all of my frozen food was spoiled as the door was open. Absolute joke of a fridge.

2 answers
Samsung
MickSamsung

Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d like to investigate further into this.

Would you be able to send PM through Facebook messenger with a copy of this question along with photos of the issue, a copy of your proof of purchase and a photos of you compliance plate?

You can follow the link below to be forwarded to our Facebook inbox.

> m.me/SamsungAustralia

Mick
Samsung AU

Karen N.
Karen N.

Mick. I have exact same issue with mine! Bulging back panel in freezer. I've defrosted and nothing changed. It means a little on floor sometimes.
Otherwise fridge and freezer are ok.
I WON'T EVER BUY ANOTHER SAMSUNG !!!

Fiona

Fionaasked

SR400LSTC

Our freezer keeps getting ice build up, behind the back panel and under the freezer floor. Then leaks water into the fridge area and on the floor. We defrosted thoroughly about 6 months ago and checked the drains were clear, but it has happened again. This appears to be an issue with Samsung fridges, and of course the first time it happened it was just out of warranty. Any help?

https://www.youtube.com/watch?v=0lbnrpF4S_M

1 answer
Samsung
AdaSamsung

Hi Fiona, would you be able to send us a private message to the link below so we can gather some details on the troubles you are experiencing with your fridge?

https://www.messenger.com/t/SamsungAustralia

Ada
Samsung AU

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