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Reviews

3.9

123 reviews
5
(52)
4
(42)
3
(11)
2
(4)
1
(14)
  • Build Quality
    2.6 (12)
  • Value for Money
    2.9 (13)
  • Ease of Use
    3.5 (12)
  • Cleaning & Maintenance
    3.3 (12)
  • Noise Level
    3.1 (13)
  • Internal Layout
    3.4 (7)
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Reviewer Photos & Videos

OP83

OP83AU

  • 9 reviews
  • 2 likes

Long lasting

published

Overall we are happy with our Samsung fridge. The main issue we have is in the very poor quality of the tests which for us have cracked easily and have needed to be replaced. the motor in the fridge had been fine and it has a good energy rating so it is good.



Date PurchasedMar 2015
Fran K

Fran KPerth

  • 8 reviews

Love a new fridge

published

The fridge does not make any sound. Perfect size for a family, second fridge in my house and would not purchase any other brand than Samsung. All parts are easily removable to clean.

The fridge and freezer both keeps my ice cream frozen, my meat cold and my fruits and vegetables fresh.

Date PurchasedNov 2017
SNL

SNLMelbourne

  • 5 reviews
  • 1 like

Perfect

published

Got it on a deal and it does what it suppose to and never had any sort of problem so far. Looks great as well which is a plus and definitely has more storage than I thought It would have. got a massive freezer which can be set to act as normal fridge

Date PurchasedJan 2018
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Meghan

MeghanSydney

  • 4 reviews

Great fridge

published

Bought this on special from Harvey Norman
Good size for 3 people apartment (small kitchen), although would select a bigger fridge if I had a bigger kitchen
Not noisy and maintains consistent temperature in the fridge and freezer
Lots of compartments to put vegetables and meat seperately
Overall good fridge for a first home



Date PurchasedJan 2018
Gabe

GabeMelbourne

  • 4 reviews

Great fridge

published

The fridge has been working like a charm for a few years. It is quiet when the compressor is running and the temperature inside is consisent. The cooling is sufficient even in the extreme heat conditions. The removable shelfing design is great and easy to clean. I highly recommend this fridge

Date PurchasedAug 2015
HT123

HT123Westmead

  • 5 reviews
  • 1 like

Proud to purchase this !

published

Bought this 6 month ago and don’t regret my purchase. It is not noisy at all and maintains very good cooling. Only drawback I think of is its size. This is perfect for a small family. It is easy to clean and has a special compartment for vegetable to keep it fresh for longer time.

Date PurchasedJul 2017
Emily

Emily

  • 5 reviews

Good value for money!

published

It keeps food stock cold and it seems very consistent throughout the fridge. Very good size if you don't have a large kitchen. The bottom vegetable compartment is annoying to pull out and seems fragile. Would upgrade if I have a larger space for a fridge but I'm not experiencing any major problems.

Date PurchasedDec 2017
Sid S

Sid SCanberra, ACT

  • 4 reviews
  • 1 like

This Fridge is all I need

published

The fridge has been working like a charm so far. The cooling is sufficient even in the extreme heat conditions. However, there is a bit of frosting in the freezer which may affect anything left in the freezer not packaged properly. Perfect for singles or couples. The stainless steel finish looks really good.

Date PurchasedJan 2017
Midhun

MidhunCairns

  • 4 reviews

Best fridge

published

My samsung fridge is just awesome as this frost free fridge can hold all my weeks stuff and also keeps them fresh. The freezer is quire big and has enough place for all the stuff for the minth. Icrecreams stay hard and the frozen rotis never go bad in this awesome fridge

Date PurchasedMar 2015
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Simon C

Simon CPerth

  • 5 reviews

Feature rich, but not sturdy

published

This fridge will do the job you want it to do. It has plenty of functionality of temperatures, warning signals and quick chill, and will run as a fridge should without hiccups (ours is around 4 years old and hasn't missed a beat).

The not sturdy claim in the title more has to do with the door shelves. They are fairly flimsy plastic it seems, and even putting a 2L bottle of coke in the upper compartment makes a bit of a creaking noise (possibly they were just built too narrow). When I removed the bottle at a slight angle, i noticed a hairline fracture move up from the edge of the shelf. The rest of the shelving is glass and feels pretty sturdy though, so you just have to be careful with the door attachments.

Date PurchasedJan 2014
Zlata

ZlataEmerald Beach

  • 4 reviews

Broke within 6 months

published

Purchased Samsung fridge from Harvey Norman, paid for extra 3 years warranty. It started leaking and stopped refrigerating within the first 5 months. I rang costumer service and they promised to get back to me within 24hours. They didn’t. I rang them 4 days later, they apologised and said the same thing, that someone will get back to me to book the service. It’s been 2 weeks now, they still didn’t call back. All my food has gone off have had no fridge for 2 weeks.
Never again will I purchase Samsung products.

Date PurchasedAug 2017
AlexElaine H

AlexElaine HBusselton

  • 5 reviews
  • 1 like

Extremely happy

published

The Freezer section is very good maintains temperature very well easy to store food, there are two storage areas on the freezer door as well handy for smaller items. The Fridge section has ample room and a very good storage section for fruit and vegetables, keeps these products really well. Temperature in fridge is well maintained, the fridge is easy to clean and the fridge operates very quietly which is a plus. Extremely happy and would recommend this to anyone looking for a 400L Fridge/freezer.

Date PurchasedSep 2017
Sonya

SonyaSydney

  • 13 reviews

Perfect

published

Purchased this fridge close to a year ago now and it is the best fridge I have owned, love the fresh room box and the ice tray in the freezer. Easy to clean as all the shelves and compartments can be pulled out, very quiet and has a nice bright light inside. Highly recommend.

Date PurchasedFeb 2017
Truthspeak

TruthspeakAU

  • 5 reviews
  • 1 like

Worth it

published

this fridge is really good for a couple or a single person. it is not too small not too big. the refrigerator may be a bit too small. It is really elegant and it is really easy to clean. Is not too expensive and the energy rating is quiet good.

Date PurchasedAug 2017
Badri

BadriMELBOURNE

  • 5 reviews

Good space fridge

published

This is a new member in our house. It’s been One and half month I am using and I am really happy. It has good space inside the fridge. It’s stainless steel looks good from outside and good to keep bottles and large containers also. Quiet happy with my purchase

Date PurchasedDec 2017
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Unhappy

UnhappySydney

  • 6 reviews
  • 1 like

Top Fridge

published

Picked up this fridge for under $800. Great value for a 400 litre fridge and stainless steel. Keeps things very cold and runs very quiet. Led lighting inside makes finding items inside easy. Dual climate control allows you to turn the freezer into a fridge although not something I would use personally but might be attractive to others.

Date PurchasedDec 2017
Oza

OzaSydney

It’s good

published

Fridge is good, maintains temperature at all the time in all the areas and it makes ice really fast....if you put in higher temps it really knows what to do and literally everything freezes....it is nice and quite, doesn’t make noise at all....good thing I like about it is it start later beeping if the door is open for a more than a minute or so....
Shelves and compartments of the door are easily detachable which makes it easier to clean....however the fresh vegetables compartment is sometimes get stuck and makes it harder to pull out....but not that often it get stuck....overall I am happy with the product and enjoys it.

Date PurchasedFeb 2017
Vincent

VincentSidney

  • 2 reviews

This fridge is awesome for a family of 4

published

Ease to clean very quiet stainless steel very nice with 4,half start container two sections friser to fridge or fridge to friser see by yourself is in jbhifi in especial for $750. 400. 20 liters I recommend to anyone. Acemaker swell. I bought the fridge in jbhifi.good for anyone seriously.

Date PurchasedDec 2017
Zee

ZeeSydney

  • 5 reviews

Excellent fridge

published

This fridge maintains a good temperature in all compartments, it is very quiet and easy to clean as you can pull out all the shelves with ease. Excellent product from samsung. The stainless steel finish is nice however finger marks are noticeable so you will need to wipe it down often. Other than that its great and I definitely recommend it.

Date PurchasedApr 2017
Kim B

Kim BAU

  • 5 reviews
  • 1 like

Love my Samsung fridge

published

Plenty of space especially over Christmas. A little noisy at times but overall a great purchase. Good quality shelving and very adaptable. Easy to clean.The crisper keeps the fruit and veggies fresh for ages. Although the freezer isn't a big as I'd like with careful arrangement of items I usually manage to fit everything in

Date PurchasedOct 2015
Page 4 of 7
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Questions & Answers

Mik H

Mik Hasked

SR400LSTC

The vegetable bin handle has broken. Is this under warranty? Purchased October 2018

1 answer
Samsung
AdaSamsung

Hi Mik, if you believe this may be a manufacturer's fault, you can reach out to us via the link below so we can gather further details on your unit.

messenger.com/t/samsungaustralia

Alternatively, if you are seeking to purchase a spare part, you are able to contact your nearest authorised service centre for further assistance with this.

You can find yours via the link below:
https://www.samsung.com/au/support/service-centre/

Ada
Samsung AU

Matt

Mattasked

SR400LSTC

I’ve had for about 3 years and the freezer rear panel and floor are building up with ice and becoming damaged. The rear panel has buldged out about an inch so the ice maker doesn’t fit any more. In fact it pushed the ice maker forward opening the door while I was at work. Then all of my frozen food was spoiled as the door was open. Absolute joke of a fridge.

2 answers
Samsung
MickSamsung

Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d like to investigate further into this.

Would you be able to send PM through Facebook messenger with a copy of this question along with photos of the issue, a copy of your proof of purchase and a photos of you compliance plate?

You can follow the link below to be forwarded to our Facebook inbox.

> m.me/SamsungAustralia

Mick
Samsung AU

Karen N.
Karen N.

Mick. I have exact same issue with mine! Bulging back panel in freezer. I've defrosted and nothing changed. It means a little on floor sometimes.
Otherwise fridge and freezer are ok.
I WON'T EVER BUY ANOTHER SAMSUNG !!!

Fiona

Fionaasked

SR400LSTC

Our freezer keeps getting ice build up, behind the back panel and under the freezer floor. Then leaks water into the fridge area and on the floor. We defrosted thoroughly about 6 months ago and checked the drains were clear, but it has happened again. This appears to be an issue with Samsung fridges, and of course the first time it happened it was just out of warranty. Any help?

https://www.youtube.com/watch?v=0lbnrpF4S_M

1 answer
Samsung
AdaSamsung

Hi Fiona, would you be able to send us a private message to the link below so we can gather some details on the troubles you are experiencing with your fridge?

https://www.messenger.com/t/SamsungAustralia

Ada
Samsung AU

Get an answer from our members and Samsung representatives

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