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Reviews

3.9

124 reviews
5
(52)
4
(42)
3
(11)
2
(5)
1
(14)
  • Build Quality
    2.5 (13)
  • Value for Money
    2.9 (14)
  • Ease of Use
    3.6 (13)
  • Cleaning & Maintenance
    3.3 (13)
  • Noise Level
    3.1 (14)
  • Internal Layout
    3.6 (8)
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Kim B

Kim BAU

  • 5 reviews
  • 1 like

Love my Samsung fridge

published

Plenty of space especially over Christmas. A little noisy at times but overall a great purchase. Good quality shelving and very adaptable. Easy to clean.The crisper keeps the fruit and veggies fresh for ages. Although the freezer isn't a big as I'd like with careful arrangement of items I usually manage to fit everything in



Date PurchasedOct 2015
Brendastar

BrendastarSydney

  • 2 reviews

Great fridge cools fast

published

Cools fast, intelligent interior design. Great looking stainless steel finish. Good rating for energy efficiency. Good size freezer space. A little bit noisy but the great performance impresses. The ice-making box is a welcome addition. Good size for our family of two. I believe it would also make a great second fridge.

Date PurchasedDec 2017
Roman

RomanQld, 4035

  • 4 reviews
  • 1 like

Great fridge freezer

published

Great fridge freezer with the option of just running it as a fridge doesn't make any loud noises and keeps both fridge and freezer super cold on middle settings. The fridge isn't that big but it's perfect for my wife and I and our little baby. The freezer is a little small if u want to buy bulk meat etc but we just use a small chest freezer for our big meats. All in all a great fridge and only time will tell how it will perform.



Date PurchasedMay 2017
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Sush Ma

Sush Ma

  • 7 reviews
  • 3 likes

Perfect match for our Kitchen

published

Been three weeks now and is becoming quite now! Initially it made strange sounds. I googled it to realise that new fridges do make noise as part of the settling process of the internal cooling system. Refrigerator has lots of storage space and I love the glass plates (compared to metal bars in my old one). However, not much storage space in the freezer :( . I used to be able to store heaps of stuffs in my old fridge which was slightly less in capacity/size. Overall, I'm happy with this buy and would recommend to others too!

Date PurchasedNov 2017
Oliver

Oliver

  • 8 reviews

3 Years Usage and No Complaint!

published

Comes with Easy Slide feature, which is a "flat drawer" that you can slide out easily so you could reach the items deep inside the fridge.

Fridge inside has two fresh compartments. "Fresh Room" and "Big Box" that both are design to keep your fresh food inside and keep it fresh.

Outside look stylish, and very robust. The fridge is Size is just nice for small family.

Date PurchasedNov 2014
Matttones

MatttonesMelbourne

  • 4 reviews
  • 3 likes

Stylish Fridge that functions as a fridge

published
Date PurchasedNov 2017
Lucas

LucasSydney

  • 4 reviews
  • 2 likes

Good Fridge

published

I have used this fridge for about 8 months. the storage space is big enough for 3-4 people. The temperatures in both compartments are good. It is very quiet and also saves electricity bills. Cleaning it is nothing annoying at all. I would like to recommend this fridge to others.

Date PurchasedFeb 2017
KATE

KATE

  • 6 reviews
  • 1 like

Good 'first fridge'

published

I bought this fridge after moving out, its a good price (appliances online) and was unpacked and set up for me. It is quiet, keeps everything cold, and i love how it has the vacation mode!
For 1-2 people this fridge is a perfect 'first fridge'

Only negative point i have is that the freezer isnt as big as i would like it.

Date PurchasedMar 2017
Emrah

EmrahBrisbane

  • 5 reviews
  • 2 likes

Worst fridge ever

published

So I bought this fridge it was making al ot of noices 2 days later I called the company they brought a new one. And this one didnt make noise but it gather ice blocks in refrigirated part of the fridge. IT was HUGE chunks. And it would melt and made a lot watery mess. I returned this fridge bought a different brand. Do not buy this model

Date PurchasedJul 2016
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Dukey

DukeyBundaberg

Looks Big but is Small

published

Our Samsung fridge looks big but isn’t well thought out with shelving and compartments which makes it small. Fruit and vege container is fantastic, requires more storage and suitable height storage on the door. Ice container in the freezer is great but limits the space. It is fairly easy to clean and quiet.

Date PurchasedOct 2017
Myra G

Myra G

  • 7 reviews

Great Option for a Refrigerator

published

It maintains a good temperature in all compartments. The machine does not produce any noise. I like the great space available as you can adjust the compartment separator. It has a special feature of ice making. You just have to twist the handle of the ice bin and viola, ice will dispense on the tray!

Date PurchasedFeb 2017
Rose

RoseQueensland

  • 7 reviews

Good little fridge

published

We just moved into an apartment for the first time n a while. This a great mid size fridge. Looks good and keeps things nice and cold. Freezer freezes things fast although a lot of space is taken up with the ice apparatus. My husband likes this though. It was an excellent price as well.

Date PurchasedJun 2017
Boof

Boofadelaide

  • 5 reviews

Excellent price and item

published

My jack daniels and cola are always cold after work.
It is very quiet even at night you cant hear it.
The stainless steel is annoying to keep clean but it is very easy with a spray and wipe.
I have had zero issues with it but has a great warranty by the look of it.

Date PurchasedApr 2017
Harmeet

HarmeetMitcham

  • 4 reviews

Good buy

published

Bought it the day we were moving into new house. It was a good buy for our small family. It maintains good temperature in all compartments and is not a loud fridge at all. And the other good part is it is easy to clean. Very happy with this purchase. No problems till now.

Date PurchasedOct 2016
Ash

Ash

  • 4 reviews

Good job

published

My Samsung fridge I bought from Harvey Norman 3 years back. Still it in good condition as it is new. It is maintains good temperature in all compartments and no loud at all. It is really easy to clean since it is big. I’m so glad to have my Samsung fridge

Date PurchasedAug 2014
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Jeff hill

Jeff hillBrisbane Airport

Samsung Fridge

published

It does Keeps Good Temperature
Does make different noises and very loud when it is changing cycle . easy to clean but after removing shelves they weaken
Very poor quality shelves both in fridge and door cracked in under 18 months
Rust appeared on both doors Contacted agent and was advised this was not a warranty line

Date PurchasedApr 2014
Eve

EveMelbourne

  • 8 reviews

Great fridge

published

I have had this fridge for the past two years. It works perfect. My previous two fridges are nothing in comparison. I just recently realised it occasionally made a faint buzzing noise. The Temperature have been consistent and not gone up and down like my previous two fridges.
Good size for a small family. It is also very easy to clean.

Date PurchasedMay 2015
YJJ

YJJglenwood

  • 25 reviews
  • 17 likes

good fridge and no problems so far

published

Have been using the Samsung SR400LSTC for a few month and so far there was no problems with it. I have decided to purchase the samsung brand as my second fridge is also a samsung brand and is working very well. The temperature is very good (does not freeze my top compartment of the refrigerator section) and is quiet.

Date PurchasedMar 2017
Kate

KateMelbourne

  • 5 reviews

Very happy customer.She

published

We purchased this fridge to upgrade our old 200L one. We are a family of 3 and the size of this fridge has been perfect. The freezer is surprisingly spacious particular as the ice trays and box can easily be moved around or removed completely. The finish is sleek and quite easy to clean which is important with a toddler in the house.

Date PurchasedJan 2017
Tom

TomMelbourne

  • 9 reviews
  • 6 likes

Solid

published

This fridge is a quiet achiever. I bought it because the dimensions are exactly what I needed. Its silent operation is a good feature and its aesthetics are a bonus.
No issues with the temperature in all compartments. It is spacious and has well designed compartments and shelving.
It does what a fridge should do, what more can you ask for? Has the ability to convert the freezer space to extra fridge space but I don't see the need ever arising...
Would definitely recommend.
PS: Used The Good Guys 30 Day Price Guarantee to get some store credit after this purchase.

Date PurchasedJun 2017
Page 5 of 7
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Questions & Answers

Mik H

Mik Hasked

SR400LSTC

The vegetable bin handle has broken. Is this under warranty? Purchased October 2018

1 answer
Samsung
AdaSamsung

Hi Mik, if you believe this may be a manufacturer's fault, you can reach out to us via the link below so we can gather further details on your unit.

messenger.com/t/samsungaustralia

Alternatively, if you are seeking to purchase a spare part, you are able to contact your nearest authorised service centre for further assistance with this.

You can find yours via the link below:
https://www.samsung.com/au/support/service-centre/

Ada
Samsung AU

Matt

Mattasked

SR400LSTC

I’ve had for about 3 years and the freezer rear panel and floor are building up with ice and becoming damaged. The rear panel has buldged out about an inch so the ice maker doesn’t fit any more. In fact it pushed the ice maker forward opening the door while I was at work. Then all of my frozen food was spoiled as the door was open. Absolute joke of a fridge.

2 answers
Samsung
MickSamsung

Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d like to investigate further into this.

Would you be able to send PM through Facebook messenger with a copy of this question along with photos of the issue, a copy of your proof of purchase and a photos of you compliance plate?

You can follow the link below to be forwarded to our Facebook inbox.

> m.me/SamsungAustralia

Mick
Samsung AU

Karen N.
Karen N.

Mick. I have exact same issue with mine! Bulging back panel in freezer. I've defrosted and nothing changed. It means a little on floor sometimes.
Otherwise fridge and freezer are ok.
I WON'T EVER BUY ANOTHER SAMSUNG !!!

Fiona

Fionaasked

SR400LSTC

Our freezer keeps getting ice build up, behind the back panel and under the freezer floor. Then leaks water into the fridge area and on the floor. We defrosted thoroughly about 6 months ago and checked the drains were clear, but it has happened again. This appears to be an issue with Samsung fridges, and of course the first time it happened it was just out of warranty. Any help?

https://www.youtube.com/watch?v=0lbnrpF4S_M

1 answer
Samsung
AdaSamsung

Hi Fiona, would you be able to send us a private message to the link below so we can gather some details on the troubles you are experiencing with your fridge?

https://www.messenger.com/t/SamsungAustralia

Ada
Samsung AU

Get an answer from our members and Samsung representatives

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