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Reviews

3.9

123 reviews
5
(52)
4
(42)
3
(11)
2
(4)
1
(14)
  • Build Quality
    2.6 (12)
  • Value for Money
    2.9 (13)
  • Ease of Use
    3.5 (12)
  • Cleaning & Maintenance
    3.3 (12)
  • Noise Level
    3.1 (13)
  • Internal Layout
    3.4 (7)
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Reviewer Photos & Videos

Acy

AcyMacksville

  • 2 reviews

Does exactly what it should.

published

*Keeps food well. Fruit and vegetables last and remain crisp. Ice tray and ice storage container is a well used
*Quiet - can barely hear the motor
*Very Energy efficient
*Beautiful sleek addition to the kitchen
*Easy wipe clean inside and out.



Based on my experience with this appliance, I would definitely recommend this make and model fridge.

Date PurchasedJan 2016
Nicole

NicoleSydney

  • 5 reviews
  • 2 likes

Excellent large fridge

published

We replaced at 370L fridge with this 400L and are very happy.
It has a moveable ice maker tray, keeps vegetables fresh in the crisper drawer, and the fridge and freezer section are cooled separately so one does not affect the other.
It is easy to clean, just wipe over with a damp cloth, inside and out.
Very happy with this choice.

Date PurchasedNov 2016
Janny

JannyNAMBOUR

  • 2 reviews

SIMPLY THE BEST

published

Samsung have got it made, easy to access all compartments, rigged for silent running I am sure, glass shelving make it a dream to clean, from the factory I have not had to change any settings,temperature is consistent in all compartments. The freezer compartment is more than adequate for all our needs. A quick wipe on the outside with a damp cloth and it sparkles. look no further this is the one.

Date PurchasedSep 2016
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Questions & Answers

Mik H

Mik Hasked

SR400LSTC

The vegetable bin handle has broken. Is this under warranty? Purchased October 2018



1 answer
Samsung
AdaSamsung

Hi Mik, if you believe this may be a manufacturer's fault, you can reach out to us via the link below so we can gather further details on your unit.

messenger.com/t/samsungaustralia

Alternatively, if you are seeking to purchase a spare part, you are able to contact your nearest authorised service centre for further assistance with this.

You can find yours via the link below:
https://www.samsung.com/au/support/service-centre/

Ada
Samsung AU

Matt

Mattasked

SR400LSTC

I’ve had for about 3 years and the freezer rear panel and floor are building up with ice and becoming damaged. The rear panel has buldged out about an inch so the ice maker doesn’t fit any more. In fact it pushed the ice maker forward opening the door while I was at work. Then all of my frozen food was spoiled as the door was open. Absolute joke of a fridge.

2 answers
Samsung
MickSamsung

Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d like to investigate further into this.

Would you be able to send PM through Facebook messenger with a copy of this question along with photos of the issue, a copy of your proof of purchase and a photos of you compliance plate?

You can follow the link below to be forwarded to our Facebook inbox.

> m.me/SamsungAustralia

Mick
Samsung AU

Karen N.
Karen N.

Mick. I have exact same issue with mine! Bulging back panel in freezer. I've defrosted and nothing changed. It means a little on floor sometimes.
Otherwise fridge and freezer are ok.
I WON'T EVER BUY ANOTHER SAMSUNG !!!

Fiona

Fionaasked

SR400LSTC

Our freezer keeps getting ice build up, behind the back panel and under the freezer floor. Then leaks water into the fridge area and on the floor. We defrosted thoroughly about 6 months ago and checked the drains were clear, but it has happened again. This appears to be an issue with Samsung fridges, and of course the first time it happened it was just out of warranty. Any help?

https://www.youtube.com/watch?v=0lbnrpF4S_M

1 answer
Samsung
AdaSamsung

Hi Fiona, would you be able to send us a private message to the link below so we can gather some details on the troubles you are experiencing with your fridge?

https://www.messenger.com/t/SamsungAustralia

Ada
Samsung AU

Get an answer from our members and Samsung representatives

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