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Reviews

3.1

60 reviews
5
(23)
4
(9)
3
(3)
2
(3)
1
(22)
  • Build Quality
    3.6 (10)
  • Value for Money
    2.9 (11)
  • Ease of Use
    3.2 (11)
  • Cleaning & Maintenance
    2.6 (11)
  • Hot Handles While Cooking Yes (1) · No (8)
  • Even Heat DistributionYes (8) · No (2)
  • Non-Stick Longevity
  • Non-Stick Quality
    2.0 (4)
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JKZ2018

JKZ2018

  • 9 reviews

Very good stainless frying pan

published

I totally agree with some of the comments here. I have bought a stainless scanpan. It works perfectly fine if you do it properly. Let the oil heat to a higher temperature then add the steak. It doesn’t stick too much if you cook in this way, and it can be cleaned easily with sponge.
It never says this is a non-stick pan. If you are looking for a non stick pan, then you shouldn’t buy it. I will buy more stainless cookware because I I don’t want the non stick coating come into my food everyday, no matter whether it is harmful or not.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking No
Even Heat DistributionYes
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Steve

Steve

  • 6 reviews

Reasonable quality pan at 50% off

published

Purchased in May 2021 at Harris Scarfe Physical Stores for A$120.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Hot Handles While Cooking No
Even Heat DistributionYes
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You can cook non stick with these

published

All the poor reviews here will be down to people not knowing how to use steel cookware. You need some oil or butter and a fairly hot pan. Steel will stick otherwise, that is not a product failure.



All materials have pros and cons. Steel can handle high temps, sear and go in the oven. Cleans easy looks good. Non stick are easy but no good for high temp cooking, and doesn't last, no matter how much you spend.
I've cooked soft creamy omelettes in my impact. It just takes know how.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Hot Handles While Cooking No
Even Heat DistributionYes
Non-Stick LongevityStill Works
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Worst Product and Even Worse Customer Service from Scanpan (Sheldon and Hammond P/L)

published

Totally disappointed, disillusioned and disgusted in both the product and the company. These would have to be the absolute worst pans I have ever ever used. Every single item of food sticks to them and it is an absolute nightmare to remove. The handles become way too hot to touch on both the pans and the lid - totally unsatisfactory and extremely dangerous. I only wish I had read the many others who have experienced this very same problem. Paying good money for absolute rubbish is so very disappointing.
As for Scanpan aka Sheldon and Hammond P/L their customer service response was deplorable - acknowledging these issues as though it is acceptable!!
NEVER EVER buy Scanpan - complete waste of money.

Purchased in September 2021 at What’s Cooking for A$225.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Hot Handles While Cooking Yes
Even Heat DistributionNo
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Anna Rapinett

Anna RapinettGreater Melbourne (Metropolitan), VIC

Sticking scanpan

published

Purchased scanpan and the first time I used it my food stuck even after doing exactly what the manufactures recommended. Very disappointing and a waste of my hard earned money.

Purchased in February 2021 for A$165.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Even Heat DistributionYes
Non-Stick LongevityLess than a month
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Kelley R

Kelley RPerth, WA

  • 6 reviews
  • 1 like

Fantastic Pans!

published

Purchased in October 2021 at Kitchen Warehouse Online Store for A$194.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Hot Handles While Cooking No
Even Heat DistributionYes
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Staci

StaciAU

  • 20 reviews

Rubbish- Do Not Waste Your Money

published

Purchased the Scanpan Impact pans and upon using I also found these pans to not be non stick! Was making fried eggs and the end result was a mess! How can a company that “prides itself in offering the Best Kitchenware Brands In Australia” get it so wrong and why do they refuse to refund?!? Save your money people. These products are rubbish.

Purchased in January 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking No
Even Heat DistributionNo
Non-Stick LongevityLess than a month
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Impossible to clean

published

I have used my scanpan 3 times.... it was given to me for a present.
The food sticks to the bottom and even with scrubbing it won't come off... the image attached is after cooking Tofu.... I have scrubbed it with a scourer but it still wont clean up.
I don't like this pan at all... it's the worst one I have ever cooked with!

Purchased in December 2021 at Present.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
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JaneB

JaneBAdelaide

  • 9 reviews
  • 2 likes

Worst frypan ever

published

I bought this thinking it was a quality product, but I no longer use it in sheer frustration.
I've only cooked on med-low heat, as the instructions say. No matter what I cook, it massively sticks to the frypan, destroying the food and making clean up difficult. This is an expensive product and even at discount price (which I bought it at) it is still too costly for the quality it is. Very disappointed.

Purchased in June 2021 at Harris Scarfe Physical Stores for A$60.00.

Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking No
Even Heat DistributionYes
Non-Stick LongevityLess than a month
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Henry

HenrySydney, NSW

  • 6 reviews

Excellent quality stainless steel pan for the passionate home chef

published

Purchased in July 2021 at Victoria's Basement.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Hot Handles While Cooking No
Even Heat DistributionYes
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dlovep

dlovepNSW, 2033

  • 14 reviews

Name it correctly what an Impact on your cooking also your patience.

published

Pro: Super Healthy Pan (more than 30% of food stuck on the pan)

Con: It needs a thick layer of oil to Deep (a normal) stir-fry

You will have a healthy cooking, since 30% of food stuck on pan you will literally getting a lot healthier than other pan, try pan fried a fish, you will get the "Shape" of fish and one side of fish stuck on pan. Then add more oil to stir-fry, end up like deep frying the food, what an IMPACT way of cooking, whereas you either getting healthy food with less oil or deep frying something which you want to stir-fry.

Date PurchasedDec 2018
Dk

DkPerth

  • 3 reviews

Lower quality

published

I just bought steamer 28cm. It has a glass lid. Handle gets hot and you need tea towel to pick up the lid. As soon as you lift the lid it starts making crackling noises even though the lid is still in your hand. I found the base is not that heavy either considering the size of the pan. I have got some other Scanpan pans very old ones they are much better quality than this one. Handle on my old glass lids is thicker and does not get hot. Base of those old pans is much heavier. That was the reason I bought Scanpan again. Quality has definitely gone down. Then I looked on the box and it is made in China. Not happy with the quality.

Date PurchasedOct 2018
melonyc

melonycSydney, NSW

  • 42 reviews

Love my stainless steel cookware

published

I've had non-stick (Swiss Diamond) and tried copper coated pans but eventually went back to plain stainless steel because I just got tired of having to fuss over a saucepan. There's nothing quite like it for cooking and you don't have to worry about what utensils you're (or anyone else) is using or if you can put it in the dishwasher. These pans look great, cook beautifully and will give you decades of fuss free service.

Date PurchasedOct 2016
Jack C

Jack CPerth, WA

  • 4 reviews

Excellent steel set, don't expect non-stick

published
Date PurchasedJul 2012

I expected more

published
Date PurchasedApr 2018
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Everything sticks at the bottom

published

I have a set of WMF pots for 18 years and they are amazing and when I saw the Scanpan wok I thought it will work just as amazing as I could not find any WMF wok where I live.
Worst decision ever, everything I cook stick at the bottom. The food always turn up looking a mess. What's more, I have to spend lots of time soaking it and cleaning it.

Date PurchasedApr 2018
Skippy

Skippy

  • 2 reviews
  • 2 likes

It is unsafe and very disappointed

published
Date PurchasedApr 2017
Dodokebab

DodokebabSouth East Queensland, QLD

  • 5 reviews

Chef quality

published
Date PurchasedMar 2018
Maryline G.

Maryline G.

  • 2 reviews

Give it a try Scanpan Impact, Baccarat Iconix

published
Date PurchasedJan 2018

Worst fry pan ever .

published

Very frustrating and disappointing. EVERYTHING sticks to the bottom of this pan- its Pretty much unusable. Giving it too the opp shop. Never buying scanpan again ! What a waste of money .

Date PurchasedMay 2016
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Questions & Answers

Alice X.

Alice X.asked

Impact

My SMEG induction cooktop is not working properly. The service man told me the SCANPAN impact wok shouldn’t be used on the induction cooktop. It works however it damages the induction cooking system. Is this true?

No answers
trish.3084

trish.3084asked

Impact

Are the impact glass lids ovenproof

1 answer
Mortishia
Mortishia

Simply put, yes. They are 200 degree oven proof.

Kim

Kimasked

Impact

These lid handles get very hot! This is crap for such expensive pots!

4 answers
Bicanoo
Bicanoo

I don't know what you mean. If it's on the stove they never get hot. If you are putting them in the oven...well what do you expect?

Kim
Kim

Who said anything about putting them in the oven?

Steve
Steve

If the handles are hot then youve either cooked too hot or had the pans on the stoce for too long. The question remains however, Is it really that hard to just use a tea towel or oven mit? You can even buy silicon grips from junk stores if its that bad? But a proper scanpan wont over heat the handles if used correctly

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