Scanpan Non-Stick

enclosed are photos from the dealer to show examples of peeling...and so under warranty.
And my scanpan shows peeling but not under warranty... reason... the dealer says the food cooking has deposited a thick carbon layer that destroys the non-stick layer!!!
what else would i cook? bricks?

The first thing you discover with this frying pan when you read the instruction manual (yes, I actually read a manual on how to use a frying pan) is that it is only suitable for use on a medium heat. In practice, this makes it "not fit for purpose". You simply cannot cook a steak (for example) well. On a medium heat, the meat does not sear, sealing in the juices. The meat gradually dehydrates, while you watch the juices seep into the pan, which is fine if you are using cheap cuts to make some kind of stew, but I am not! AND, I don't want my sco...

Product is quite heavy and difficult to clean. Surface became worn quickly. Unfortunately, although I used it as per the directions, the surface became very worn within 2 years. Absolutely not what I expected for the price paid and supposed superior surface compared with cheaper non-stick pans. Pan was difficult to clean and food stuck to the surface. I’d advise buying cheaper brands and replacing every 2 years rather than outlaying money for a recognisable brand name.

These pans are terrible. Not worth the extra money at all. Bought when about 18 months ago and there are bits flaking off the bottom edge already, in multiple spots.

What a waste of money and time and effort. The fact that they have no customer service replies on here is so telling as well.

This has to be the most overpriced rubbish on the market! It starts to lose its non stick pretty early (6months) using silicon and wooden utensils. And yes I have done their recommended carbon build up removal blah blah blah! Its useless, food sticks, bits are coming off into your food and its the coating coming off, not burnt on food etc, I know how to wash a pot. Never again! Cast iron fry pan, Tefal egg pan and stainless steel the rest. Talk about scam pan!!

Got a VERY expensive 5 pc non-stick set for anniversary gift. The non-stick coating came off in huge chunks in some pots, exposing multiple layers. Others it started to bubble and then flake off. We had to throw out food because flakes of non-stick coating were getting in the food. Within 3 months the frypan was so bad we threw it in the bin and replaced with a $20 frypan from Kmart (which is still going perfectly!). The other pots and wok we kept in drawer. Lodged a warranty claim and was told to send them back for a full replacement, however ...

I bought SCANPAN nonstick casserole pot, becomes rusted after approx 3 years of use.
I always washed with non scratch scourer, never put in the dishwasher.
Very disappointed with the product.

The replied from SCANPAN company:

Unfortunately, no manufacturing fault has been found when your pan was being assessed, therefore we can not issue a replacement.
Your pan has been rejected due to carbon being present.
Scanpan Code E1 = Lack of Cleaning. Not Justified

I’ve bought thousands of dollars worth of these classic pans.
They’re re great for a few uses and even using their own cleaning instructions, no high heat and cleaning with soap and water without scrubbing and never been in the dishwasher, the coating still comes off. I’ve sent many back for replacement over the years and it’s more of a bother than anything. They’re very hard to deal with. Don’t bother

I bought a pricey Scanpan and found the food sticking to the pan. I tried to return it after speaking to someone on the phone-Scanpan kept it for 8 weeks and returned with no note/refused to fix or even clean. Appalling customer service. Would not recommend.