Very easy to set-up and use, if you're thinking of salary sacrificing. My payroll team worked with the Selectus team to set everything up and it just works without too much fuss.

Selectus have been a pleasure to deal with for the last six years salary packaging bith cars and part of the mortgage.
Clear and regular communication.
Hassle free for submitting claims, re registration / insurance etc.
User friendly website

These guys helped me package my mortgage. It was a great help! Whenever I had a question they were always available to answer and respond to my emails. Great customer service.

I have leased over 4 cars through Selectus. I have always found them to be very professional and helpful I appreciate their timely advice and their willingness to do the best for me.

1. I was over charged for 12 months and not given a refund
2. I had my on line portal changed just as I was leaving overseas for 15 months and I was never given a new access code, hence was not aware of what I was being charged while away.
3. I could never contact some one in selectus who could help.
4. My emails were answered after more than a week, if they were answered at all.
5. The finance agreement which selectus sold me was horrendous compared to other deals which I was offered recently on my wife's car.
6. The online statements provided do not make any sense.

Overall experience has been positive, however there has been a few occasions where i have had to follow up with Selectus when I have previously emailed the same request or question.

I had a little scrape in my car. The team at Selectus organised to have repairs done promptly. All organised over the phone. The car was in the shop the day after calling Selectus.

I have been a customer with Selectus for many years now and have always found them to be very helpful and reliable. As a lease car customer they make the experience worry free.

First leased my vehicle at the beginning of 2016 year, have since renewed after three year lease expired for an additional twelve months. Both initial and ongoing dealings ahve been fantastic.
Have also included my mortgage to my salary packaging which was also a hassle free and effective process.
Would highly recommend.

The company is becoming too impersonal. The staff are not as friendly or offer as personal a service as has happened in the past.
The staff maybe too busy with too many clients to offer a more personalised service.
They appear to be more product driven
Need more [name removed]! to serve people

I found customer service at Selectus extremely frustrating. I switched lease providers as I had changed employment. After initially setting up the transfer from the previous lease company to Selectus (The transfer was done extremely well by Selectus) however every contact I have had with customer service since has been extremely frustrating. I have had to continually request for communication and check my requests have been actioned as requested.

I've had two packages with Selectus... it was fairly straightforward to get set up (and much better than dealing directly with car dealers) but the main benefit is the ongoing hassle of fuel, rego, servicing is all taken care of. The only quibble I have is that they (like all other salary packaging providers) lock you in to their finance which dilutes some of the tax savings, but overall you still end up slightly ahead plus you have the peace of mind knowing that everything associated with the car is taken care of.

New lease was a complicated process. Different people processing and mistakes made. Apologies and a Gift Card offered for inconvenience. Did not happen. Allowed 3 months for the new lease and not completed by the due date. Lots of paperwork.

Selectus is fast, efficient and answers questions in a timely manner. The web site is easy to understand and the reimbursements are quick. The call centre staff are really helpful and understanding.
Pleasure to deal with!

First lease was outstanding but 2nd lease a bit messy; different people coordinating different aspects and I still haven't received log in details so I can track my new account!

The service is great, very clear and always finalised promptly. Reimbursements are processed quickly. The online system is fantastic, very easy to use, clear and the layout is one of the best that I have seen.

In my view they provided me very satisfactory services during the last several years I have used for leasing car though Selectus. As I remember my first car was Ford Escape leased in 2009, followed by Subaru IMPREZ.
Since 2009, I have two cars through Selectus.

The pre-setup service is great - very helpful in organizing a car and in the package setup, but there is a real deficiency in customer communication after setup that needs attention.

I hard a hard time getting the quote and lease set up as there was lots of back and forth and having to explain my situation many times to different consultants. When I had queries after the lease started, I didn't hear back for weeks and then just got letters saying that the changes had been made without discussing with me! I think the systems and processes and customer focus needs a lot of work.

I have been with selectus many years and they always sort out issues promptly and professionally and take the time to explain how things work (especially account questions). Would recommend them.