We had an electrical board replaced. We had to wait six weeks for the Certificate of Electrical Safety to be given to us, i.e. the inspector signed it on 14 Feb, we were given it today (31/3). Your electrician arrived at our house today. He had not contacted us to tell us he was coming. Her handed the Certificate to my partner and then refused to leave unless she used his phone to payment payment. My partner refused as she did not think it was reasonable to risk her health (COVID-19) to pay a bill. He refused to leave our house unless payment was made. Are there stand over tactics normal and what would Energy Safe Victoria think of them being used to extract payment (on the spot) for the Certificate that took six week to be given to us.

Gas plumber installed new oven perfectly. No mess, no fuss and extremely polite. Very happy to highly recommend this service #374849. Thank you very much gentleman. Once again take care.

I would advise not to use this company. We had [name removed] come out to fix our ducted heating unit. Replaced two parts on it and charged my wife $3000. Have since found out the parts are worth around $400 each and could have had the job done for around $1000. Trust is a word I rate highly, they have destroyed this for me. My wife was inconsolable! Waiting to hear back from them with justification. Job no 373830. By the way 1 star was generous, and that’s me being honest. Honesty there’s another word they could look up

Gavin was very professional from the initial quote and he did a fantastic job on fixing our leaking taps and also installed a much needed bidet shower for us. Job number was 373036.

My son called Service Today on my advice (March 2020), to attend to a electric plug problem. The electrician provided a quote ($250) and attended to the matter, As he was already at the house, my son asked that he attend to another plug, which was a rour minute job, the electrician was super efficient, but did not tell his that it would cost a further $250. We contacted the company, and to their credit, they investigated the matter, and promptly offered to refund the amount for the second invoice. A very professional response. Thank you.

Plumber charged me over $1000 and didn't fix problem. Wrote a letter of complaint to them, they did nothing. Don't use this mob unless you want to get ripped off.

The service could not provide a plumber until today and while waiting most of the afternoon I received a call to say the serviceman could not come until Monday. Unacceptable

We were most impressed at the quick response to our enquire - less than 24 hours and we had a technician here addressing our problem. Further, Daniel the technician rang and informed us he was 1/2 hour away and arrived within that timeframe. Daniel listened to our problem, diagnosed the problem and gave us options for response. We will not hesitate to call Service Today should we need to. This firm is most reliable.

I called this company 4 weeks ago for a leak at the front of my house a leak that should have taken 2 hours to fix took 4 weeks and 5 different plumbers they also left a big mess .I wouldn’t recommend this company to anyone

It’s a great system for really fast service.
Less than 24hrs from first enquiry to completion.
Work areas were left clean and neat. Brian was friendly, courteous, and knowledgeable.
Will recommend to everyone.

extremely happy with the work performed. What soured my experience is that my job was booked for 7am and they sent them to another job first nearly 2 hours late.

Quick sercice.
Fast reply and response
Amazingly quick job done
Thank you so much for hard work with a great outcome.
I really appreciate that you came on right time and good services!!!
Thank you

I find this company easy and professional to deal with. The staff are experienced, knowledgeable about their field of expertise and respectful of your home. They ring before they arrive and clean up before they leave. This company presents itself in a way that gives me utmost confidence in their advise and the quality of their work.

Quick response from the the technician was sorted within a couple of hours, professional service, Very happy to recommend and use this company again . It was easy to navigate through

They should not arrive an hour earlier than the scheduled time with only fifteen minutes notice as we were out and had to rush back. Luckily we made it just as the plumber arrived. It was disappointing that the week old taps, (not supplied by your plumber) but purchased from Bunnings, apparently had faulty washers and it cost $175.00 to have new washers fitted.

Booked Service Today in to replace a gas hot water heater that had caught fire. Alistair who attended the site was very professional, methodical and had a great work ethic. I've seen lots of tradies in my time and can see the difference between those who do and don't take pride in their work. Alistair did a fantastic job with the new install and general site cleanup afterward. A real asset to the Service Today team.

A 24Hour hotline. The ability to book online. The methodical approach to their work. Considerate nature of the individuals working with site limitations. All very appreciated when the pipes are blocked. Received with gratitude.