We had an electrical board replaced. We had to wait six weeks for the Certificate of Electrical Safety to be given to us, i.e. the inspector signed it on 14 Feb, we were given it today (31/3). Your electrician arrived at our house today. He had not contacted us to tell us he was coming. Her handed the Certificate to my partner and then refused to leave unless she used his phone to payment payment. My partner refused as she did not think it was reasonable to risk her health (COVID-19) to pay a bill. He refused to leave our house unless payment was made. Are there stand over tactics normal and what would Energy Safe Victoria think of them being used to extract payment (on the spot) for the Certificate that took six week to be given to us.

I would advise not to use this company. We had [name removed] come out to fix our ducted heating unit. Replaced two parts on it and charged my wife $3000. Have since found out the parts are worth around $400 each and could have had the job done for around $1000. Trust is a word I rate highly, they have destroyed this for me. My wife was inconsolable! Waiting to hear back from them with justification. Job no 373830. By the way 1 star was generous, and that’s me being honest. Honesty there’s another word they could look up

My son called Service Today on my advice (March 2020), to attend to a electric plug problem. The electrician provided a quote ($250) and attended to the matter, As he was already at the house, my son asked that he attend to another plug, which was a rour minute job, the electrician was super efficient, but did not tell his that it would cost a further $250. We contacted the company, and to their credit, they investigated the matter, and promptly offered to refund the amount for the second invoice. A very professional response. Thank you.

Job# 365792
These guys were super efficient . From calling the office and discussing my issue, to receiving a quote - all within two hours of my call. The timeframe for getting the electrician to my place was impressive. And the electrician guys were very professional and very knowledgeable, they installed and corrected the installation of our rangehood and electric oven. Our home is an older home which presented the potential of being fatal. They even cleaned up nicely after themselves. And the price was really reasonable. Can't recommend this team highly enough. Thank you!

A great job done the two guys that came out so professional, a pleasure to have in my home.
Workmanship just excellent. Would highly recommend. Thank you will be using there serviced all the time.

The guys were excellent fitting my oven and smoke alarm also the plumber had done a good job installing the oven because of the gas guys cleaned up and put the old oven out for me.

Had 2 electricians come out and install multiple fans around the house, they explained to my mum why we needed to upgrade our power box safety switches, would recommend to others. job number 361880

Courtesy phone call to let me know they would be arriving in 15 minutes.
Two electricians installed a fan I purchased from Beacon lighting under my pergola. I am now ready for the summer days and nights. The electricians cleaned up the mess after they finished. Thank you. Job number #360570

Very knowledgeable young guys - explained what they were doing and got on with job efficiently. After completion sat us down to give us the run down of our new switch box and what to watch out for. Recommended service - on time with minimum fuss.

Technician was punctual and checked if a earlier visit was viable. Needed supplies/parts was able to get them and finished the job with same day service. Thank you for living up to your business name Service Today. Job number 360124.

They arrived as scheduled after a timely courtesy call. They acted professionally and they made sure I was happy with the placements and cleaned up after they finished. Well done!

The electricians were helpful and competent. They explained the proposed work & completed it professionally & cleaned up the surplus material & then removed it from site. They come with my highest recommendation.

The two electricians who reinstalled smoke detectors as well as installed a Ring Video Doorbell 2 did a very efficient and tidy job. Everything was shown to be operating correctly when they left.

Always have great service that's why l keep coming back. Michael the electrician can't thank him enough, nothing was too much trouble so happy. Workmanship 10/10 all the tradesmen have been fantastic.

Gavin is such a pleasant guy, communication 10/10. Explained what needed to be done before starting the work.
On completion Gavin explained situations that we had no knowledge of which was extremely useful when we need to make a claim. If you are looking for an honest, helpful and pleasant person I totally recommend Gavin. If ever we are in need of electrical work we will definately ask for Gavin.

I made a booking and was given confirmation someone would arrive between a time frame. Nobody arrived within that time nor was I given a call to at least explain they were running late etc. I wasted half a day waiting around for nothing.

Excellent service received today from one of the team members. The Technician was friendly, knowledgeable and arrived right on time - nothing was to much trouble and he explained everything in a way I could understand. I would have no hesitation in recommending Service Today to my family and friends.
Reference 356934

Very bad company with bad customer service . Took advantage of an elderly person and charged her $280 for a call out without coming to fix a job. On asking for a refund we were refused. So a phone call costs over $200!!! Just ludicrous!!! After spending over $10,000 in the past with this company and as a VIP with this company they didnt care for the customer and never came to the job.
Would not recommend this company.
Very unhappy customer.

Got charged $325 for a bottle of drain-o-flush that a plumber buys from Reece for $43.
Two days later drain blocks again. Give them a call and they say oh sorry but we will have to send someone out again but youll have to pay the $49 call out fee again and whatever work he does the next time. We dont warrant our work sorry about that.
Plumber should have told me that before he poured a $43 bottle of drainage flush and charged $325.
And they also charge $205 to push a plunger up and down a couple of times.
Would never recommend to anyone. Rip people off with their over pricing and nit fixing the problem. Would never use again