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They call it "Down" when it is polyester
I ordered a "Everyday down alternative quilt all seasons" thinking I was purchasing a down quilt. When it arrived I could see that it was polyester on the packaging cover. This is very misleading advertising. When I rang Sheridan to organise an exchange for an actual down quilt they said they have a strict no return policy on quilts, even if the packaging has never been opened. This is misleading advertising and terrible customer service. It is very disappointing. I will not purchase from Sheridan again.
Purchased in December 2021 for A$130.00.
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