Between the 1st of April, 2022 and July 31st, 2022, Sleepmaker is offering each reviewer that posts a review a bed sheet set. This is only open to customers that register their beds between this period. This bed sheet set is the respective size of the Sleepmaker mattress that the reviewer has purchased. This applies to both positive and negative reviews. These reviews adhere to ieatwords’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Sleepmaker only provides one set of sheets for each purchase. For the Terms and Conditions regarding this, please see here. Previous Incentive period dates included February 1st until February 28th 2022.
Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Great mattress, very poor customer service from Sleepmaker
I bought the Ravello King firm mattress and bed base from David Jones, as i found it to be the most comfortable in the store. It was expensive compared with the other beds, but I was willing to pay because I have had back issues in the past. The mattress itself is amazing so far. It took about a week to get used to, but once I did, I stopped waking up with back pain that I did not know was caused by my previous mattress.
The bed base has drawers, which are also great! But the height of the mattress, on top of the bed base with legs attached, i...Read more
s so high that I actually have to hop up a bit to get into bed, and I'm not short at 5'7''. It would be shorter without the legs attached but my house has mould issues so I'd rather have the base off the floor. But still, even though the bed is ridiculously high, it is so comfortable I am happy. If i was to purchase again, I would purchase a bed base from a different company that is shorter. I don't understand why SleepMaker would design such a high bed base/mattress combination. A shorter person would need a step to get into the bed. I did not realise this when I tried the bed out at David Jones as the bases there do not have the legs attached. The customer service at David Jones in store was fantastic. Delivery, and customer service by SleepMaker were terrible. I was informed the bed would take up to 6 weeks to be constructed and delivered. I bought the bed 12th April. My brother also bought the same bed at the same time. His was delivered 8.5 weeks after purchase, so I appreciate that not all purchases have the problems that mine did. The delivery people called me 10.5 weeks after purchase saying they were going to deliver the bed but found that it was damaged, and that I should call David Jones, which I did. Eventually my bed was delivered 13 weeks after purchase. This is more than 3 months later! And the problems didn't end there. The bed was delivered without the legs. They said they would arrange delivery of the legs but I heard nothing. I called David Jones, they called SleepMaker. SleepMaker called and told me that I had to take a photo of the bed to prove that it had no legs before they would send them, even though they should have been able to check that with their delivery person. I didn't send the photo because I wasn't in Sydney at the time where the bed was (I had moved interstate for work), but I did speak to someone at David Jones about it. The bed legs arrived 4 weeks after the bed was delivered. Since I've moved house I now need to buy a second bed. I really love how comfortable my SleepMaker mattress is but the fact that it took over 4 months for such an expensive bed to be completely delivered (with all the parts) after purchase has put me off buying another SleepMaker ever again.Purchased in April 2021 at David Jones.
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A Quality Nights Sleep Thanks To My New Sleepmaker
We purchased our Sleepmaker Ravello earlier this year and even since we have seen a significant improvement in sleep. This is the most comfortable mattress we have owned and we appreciate how comfortable it is when we go away. We regularly rotate the mattress and believe it extremely durable maintaining a consistent shape and comfort. We are very impressed with the guarantee Sleepmaker provide as it gives us certainty we have purchased a quality product.
Overall we would recommend Sleepmaker and would certainly purchase another when the time came.
Purchased at David Jones.
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The reviewer stated that an incentive was offered for this review
Best mattress ever
We have been sleeping on our new Cortona Plush mattress for over 2 months now and have never slept better. This is hands down the most comfortable mattress we have ever had and it is hard to get out of bed in the morning! Our previous mattress was also a Sleepmaker and it lasted us 10 years. Even though it is plush, it is very supportive and provides good body posture. I suffer from chronic neck and back pain and this mattress has definitely made a difference, I do not wake up completely stiff like I used to. My husband is a light sleeper and d...Read more
oesn’t get disturbed anymore when I move around during the night. I highly recommend this mattress, we tried over 20 mattresses in various stores before making our mind up, and we are so glad we chose the Cortona, best mattress ever.Purchased in June 2021 at David Jones for A$2,375.00.
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Find out how SleepMaker Luxury compares to other Mattresses
Know better, choose better.
blk59Greater Melbourne (Metropolitan), VIC
- Luxury Ravello Firm Queen
- Verified purchase
High-quality mattress you'd expect from SleepMaker Luxury
I waited for 6-weeks to do this review to experience the mattress.
Since I bought a new SleepMaker Luxury (firm) mattress, I genuinely feel more rested in the morning thanks to a night of deep, restful sleep.
My husband, who as back problems also loves the mattress as he feels his lower back and hips are supported at night and wakes up with less pain in the morning.
The new mattress is the exact size as our old one - yet I feel the SleepMaker mattress is more spacious. I put this down to not being disturbed by my husband's tossing and turnin...Read more
Purchased in June 2021 at David Jones Chadstone for A$3,999.00.
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The reviewer stated that an incentive was offered for this review
Cortona Plush Very Comfortable
I love this matress its very comfortable, I have been sleeping much better since purchasing it. I am a small framed *mostly side sleeper and I have noticed an improvement in neck and shoulder pain since sleeping on this mattress compared to my old mattress.
Purchased in July 2021 at David Jones.
1 comment
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Happy CustomerGreater Melbourne (Outer), VIC
- Luxury Cortona Medium
- Verified purchase
Finally a comfortable nights sleep
So far so good, much more comfortable than my previous mattress (not from sleepmaker). I got the medium/firm and it is living up to expectations, the memory foam is good and seems to bounce back after sleeping, my lower back and neck are thanking me for buying this mattress.
Purchased in June 2021 at David Jones Retail Stores for A$3,349.00.
1 comment
Sleep Ninja X.SleepMaker
Hi there
Thanks for taking the time to let us and others know that you and your body are enjoying your new mattress - we are thrilled to hear this.
The SleepMaker team
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The reviewer stated that an incentive was offered for this review
New mattress
The mattress is very comfortable. My wife and I have different needs - she prefers a softer mattress, and while the new mattress is plush feeling, it is still supportive. It's still early days but I expect that we will be happy with the mattress.
Purchased in June 2021.
1 comment
Sleep Ninja X.SleepMaker
Hi there - thanks for taking the time to review your new mattress. We hope you continue to enjoy it.
The SleepMaker team
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Anne LSouth East Queensland, QLD
- Luxury Milano Plush
- Verified purchase
Milano plush ensemble
It is very supportive mattress and make me sleep beautiful! I have back pain problems but I have no back pain after wake up in the morning....
Price is high but it was absolutely worth it to me thank you !
Purchased in March 2021 at David Jones Retail Stores for A$7,314.00.
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SarahGreater Melbourne (Metropolitan), VIC
- Luxury
- Verified purchase
Slept much better since we got this mattress
We upgraded from a queen to a king and went from and ultra plush to a medium firm. Even as someone who prefers a plush mattress I've slept really well. I can't tell at all when my husband rolls or gets in and out of bed and having the extra room is so useful. This is the second sleepmaker I've bought and I can't fault the quality.
Purchased in July 2021 for A$4,200.00.
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Find out how SleepMaker Luxury compares to other Mattresses
Know better, choose better.
Comfortable!
We tested in David Jones and from the get go, received good customer service. Once the mattress arrived, it was brought into my house, opened and placed on the bed frame by the delivery driver! This was really helpful. And then bliss! Our mattress is slightly firmer that the one tested in DJ although that is to be expected as ours is brand new. There is no partner disturbance now which is great. You can lie on your stomach, side or back because the mattress molds to your body shape and is very comfortable. I do not want to get out of bed in the morning!
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The reviewer stated that an incentive was offered for this review
Not for a Princess
After twenty years our old mattress had to go, and after very helpful advice at David Jones we chose the Milano Medium. Delivery was prompt and very courteous. The mattress has proven to be very supportive and comfortable. So much deeper than our old mattress, we are sure no princess could feel a pea placed under it. The increased depth does mean new sheets were necessary. So far, very happy.
Purchased in June 2021 at David Jones Retail Stores.
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Domenic GSydney, NSW
Very Satisfied
Have had my new Ravello firm queen size mattress & base now for 2 weeks, absolutely wonderful feel & no more sore back in the morning. Susan from DJ’s Melbourne store was very helpful with product knowledge. Highly recommended mattress.
Domenic
Sydney
Purchased in June 2021 at David Jones Retail Stores for A$6,995.00.
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JoannaGreater Melbourne (Outer), VIC
- Luxury Ravello
- Verified purchase
Love our new Ravello queen size mattress
Purchased the Ravello Firm mattress and base, we absolutely love this luxurious mattress, super comfortable and giving support for a sound night’s rest, waking up without any aches and pains, so happy we chose this mattress which is perfect for us.mj
Purchased in June 2021 at David Jones.
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Erin
- 3 reviews
Delighted with our new bed
We bought a new Ravello king size mattress recently because of my husband’s bad back. We are really happy with the balance of firm support and luxury softness, and really love how the pocket coils prevent partner disturbance.
Purchased in April 2021.
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- Luxury Milano
- Verified purchase
Love, Milano mattress from Sleepmaker
LUXURY is exactly how my new mattress(Milano) by Sleepmaker feels I know that I will sleep and feel like a Queen when I’m in it. Susan @David Jones Melb, made me feel relaxed and gave me ample time in making my choice. Thanks Sleepmaker for your design and technology.
Purchased in July 2021 at David Jones.
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Find out how SleepMaker Luxury compares to other Mattresses
Know better, choose better.
SueSouth East Queensland, QLD
- Luxury Cortona Medium
- Verified purchase
Finally ! Brilliant mattress !
We bought the Cortona Medium-Firm and absolutely love it !!
We no longer wake up with sore backs, we have a sounder sleep and now we don't want to get out of bed as its so comfortable !!
Purchased in July 2021 at David Jones Retail Stores for A$2,499.00.
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SamiraGreater Melbourne (Metropolitan), VIC
- Luxury Milano
- Verified purchase
Milano mattress is heaven!!
This mattress is first class, no question about that!! Absolute delight to sleep on. Thanks to Neeha and Susan in DJ’s Melbourne city store who were fantastic during my purchase.
Purchased in June 2021 at David Jones Retail Stores.
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sleep on a cloud
the mattress is very comfortable and allows my spine to stay in posture because there is no sagging. I sleep through the night where I use to lie awake with painful hips because of bad posture when sleeping on my side
Purchased in June 2021 at David Jones Retail Stores for A$2,500.00.
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JoeGreater Melbourne (Metropolitan), VIC
Milano mattress is perfection!!
Recently purchased the Milano king mattress and it’s been and absolute dream to sleep on. Thanks to Susan fan and Neeha for all their help in DJs Melbourne city store who were fantastic in assisting.
Purchased in June 2021.
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Great mattress and service
After looking for a while we finally came across the Luxury Sleep Maker range of mattresses at David Jones. Neha was very helpful explaining the mattress technology and the new copper foam unique to Sleep Maker. The Cortona medium firm is very comfortable and supportive and the quality feels much better than previous mattress. Great service and 50% off.
Purchased in June 2021 at David Jones.
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Questions & Answers
Angusasked
Is the Ravello long single mattress shorter in length than the king single Ravello mattress?
No answers
SnezVasked
Please advise if my review has been posted, thanks.
1 answer
Sleep Ninja X.SleepMaker
Hi there - we haven't seen your review come through as posted yet however there seems to be a 2 day lag between when people post and when it appears online.
Thanks
The SleepMaker team
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Sleep Ninja X.SleepMaker
Hi there
Thanks for taking the time to let us and others know the difference your new mattress is making to your sleep - we are so pleased to hear you are enjoying your new mattress and your zzz's!
The SleepMaker team