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    nivek

    nivekSouth East Queensland, QLD

    • 7 reviews
    • 6 likes

    Great cooker but large burner wont stay on ...

    published

    Bought this cooker for quality ....it was bought 4yrs ago but was in storage for 14 months ....now we have to get a repair man out as warranty is out of date ....I am sure it is a minor repair .....but charges are pretty high ....yes we should have got an extended warranty ....but we thought Smeg would be a quality product .

    Date PurchasedFeb 2014
    2 comments
    Smeg
    Steve C.Smeg
    nivek
    nivek

    will do ta

    Lpv

    LpvSydney, NSW

    • 12 reviews

    Large oven

    published

    Oven purchased October 2012, within a few months I noticed a lot of hot air was escaping from the door. It was still under warranty so had it serviced to replace one of the door hinges as door wasn't a tight shut. Then more recently my sister purchased a smeg and I noticed how strong the close was on her oven door. As the oven was now out of warranty we had to pay for replacement of the second hinge. Now I notice how much quicker the oven heats and I don't have to have it set above 200 degrees C. Quite disappointed as I thought smeg was a better quality product, and this was why I purchased. You can't always rely on a 'quality' brand name.

    Date PurchasedOct 2012

    Glass shattered when we opened door

    published
    Date PurchasedJun 2016
    3 comments
    Smeg
    Steve C.Smeg
    Kelly
    Kelly

    Will do, thanks for your speedy response.

    Kelly
    Kelly
    Freestanding Ovens

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    Questions & Answers

    nivek

    nivekasked

    C9GMX

    Hi we have a Smeg c91gmx ..the left front burner lights but won't stay on when button released .....would this be a big job ...as we built the kitchen around the cooker as in kick board on front and raising the cooker as our cabinets are 1 mt high not 900 cheers Kevin

    1 answer
    Smeg
    Steve C.Smeg

    Hi Nivek,
    Sounds like it could be an issue with the thermocouple which needs to be adjusted or replaced and isn't a major job.
    Please contact our Service Department on 02 8667 4833 to arrange service.

    Regards,
    Smeg Tech Support.

    Get an answer from our members and Smeg representatives

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