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CateMetropolitan Adelaide, SA
- 5 reviews
Disappointed
Rangehood exhaust not working but lights still functional. Purchased only 5 years ago. This is the second time we have had to get the rangehood fixed. Also disappointed with SMEG oven that has also had to be fixed recently after only having for 4 years. SMEG Induction cooktop is brilliant though. Am considering not buying SMEG products in the future.
2 comments
Have changed my opinion dramatically after receiving excellent customer service from the SMEG National Service Manager. Within a few hours of placing my review I had received a phone call from the SME... Read more
G repairers who will fix our rangehood in a few days. Thank you Steve.Similar opinion? Write a review on ieatwords.com.au!
jase27Shepparton
- 4 reviews
- 8 likes
Great Product
Purchased in 2012 this range hood is excellent - It has being reliable is unobtrusive and provides high suction with low noise levels
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
MPSasked
Hi My Smeg Rangehood has stopped working after 5 years of having purchased it . seems like i have the same problem as the other person above . Wanting to know if this will be a ongoing issue with this model and that is why it was discontinued ??
Lights are working .
I have been extremely happy with the Rangehood since buying it as its strong suction and have never had a problem with it since installing it .
Thinking of having it fixed instead of purchasing another one but really dont want to have to get it fixed in another 4 to 5 years down the track if this will be an ongoing problem for this model ?????
1 answer
Rodney M.Smeg
Dear MPS,
Sorry to hear about the problem you're experiencing with the rangehood. Could you please email our National Service Manager, [email protected] with your telephone contact details, address and the problems you are experiencing with your appliance. Once he has this information, he can ascertain how to best rectify the problem.
Regards
Smeg
Charlesasked
How to reconstruct filters after cleaning, please?
Chris rasked
Hi,
How do know if my filters are Steel or Aluminium?
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Steve C.Smeg
Dear Cate, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your details and also what are a... Read more
ll of the issues. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve Cullen