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3 questions from our users

MPS

MPSasked

SA550-1X60

Hi My Smeg Rangehood has stopped working after 5 years of having purchased it . seems like i have the same problem as the other person above . Wanting to know if this will be a ongoing issue with this model and that is why it was discontinued ??
Lights are working .
I have been extremely happy with the Rangehood since buying it as its strong suction and have never had a problem with it since installing it .
Thinking of having it fixed instead of purchasing another one but really dont want to have to get it fixed in another 4 to 5 years down the track if this will be an ongoing problem for this model ?????



1 answer
Smeg
Rodney M.Smeg

Dear MPS,
Sorry to hear about the problem you're experiencing with the rangehood. Could you please email our National Service Manager, [email protected] with your telephone contact details, address and the problems you are experiencing with your appliance. Once he has this information, he can ascertain how to best rectify the problem.
Regards
Smeg

Charles

Charlesasked

SA550-1X60

How to reconstruct filters after cleaning, please?

1 answer
Smeg
Smeg

Hi Charles pull out the slide rear filter goes in first then the front.
Regards Chris

Chris r

Chris rasked

SA550-1X60

Hi,



How do know if my filters are Steel or Aluminium?

1 answer
Smeg
Smeg

Hi Chris r they are aluminium. Regards Chris

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