Brilliant same day attention from the service team attending to a minor technical repair under warranty. These toasters are great quality and stylish Thanks SMEG service team. bill w adelaide

When I insert the Bread into the Toaster, I press the leaver down, then the Electrical circuit-breaker trips-out at the Main Switch-Board.
Re-set the CB, tried another GPO and the same problem!!
Before, I advise/go to consumer protection with this Electrical problem, I wish to give the opportunity to respond.

Regards

Steve Agnew

I love the SMEG range, I have the kettle and was planning on completing my kitchen in SMEG appliances as they look fantastic ? A few mornings ago my son was popping his toast down and a green spark flew out from the bottom. I am so scared to try and see if it’s still working

Unfortunately i have the same problem as everyone else. First toaster didn't toast evenly on both sides. Crumbs would fall out from crumb tray. I noticed elements don't all light up. Myers replaced it for me and second toaster is exactly the same. I'm going back to replace with another brand unfortunately. Its such a nice looking toaster except its not as good quality as smeg is meant to be.

We love the look of this toaster but sadly it now only toasts one side of the bread....the middle element no longer works? We bought it from David Jones in 2015. Takes ages to cook toast as you need to turn each piece (both sides only toast on one side). Thanks!

Just received new replacement toaster from Smeg old one lasted 18 months works perfect just had beautiful golden brown raisin toast delicious. A big thankyou to Steve Cullen from Smeg who contacted me within 2 hours of my original post 1/6/18 and quickly organised a replacement even though it was out of warranty. Thanks again Steve at Smeg.

I bought this toaster and it toasts one side more than the other no matter what setting it is on. A little disappointed, thinking of taking it back to where I bought it from.
Also it burns the toast on anything above 2.
I don’t think it’s worth the money I paid for it.

I purchased the Smeg toaster Dec 2015 together with the matching kettle. It worked ok. Though sometimes it would burn the bread but recently it will only toast on one side. Not really happy with it as it was really expensive for a toaster and now it doesn’t work as it should. Was looking at purchasing a Smeg fridge to match the small appliances, not now. Lost confidence.

I bought this toaster just over 2 years ago. I loved the styling and like Smeg as a brand so I was prepared to pay the exorbitant price seeing you can get a toaster for a quarter of the price. I wouldn't say it was a great toaster from the start as it always tended to toast the bread on one side more than the other. Now however the internal elements have both stopped working. I am very disappointed to say the least after spending that amount of money I would expect the quality to be so much better.

We purchased Smeg toaster and kettle a few months ago, what a disappointment,the jug is so heavy you need two hands to fill it and as for the toaster, have not had a decent piece of toast, it is either toasted on one side only or more often than not burnt, no matter his many times you turn it down. Don,t wsste your money we would have been better off buying a $20/30 toaster and jug as we have in the past, they worked much better and never wore out.