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kyosanim65Greater Melbourne (Outer), VIC
- 2 reviews
Best Investment
We don't have private health cover due to the extreme ridiculous cost and paying for things we will never use, however, this we have used and has been a saver.
1 comment
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Barb M.Far North Queensland, QLD
Smile it's contagious
I love the little bit extra we get back for just the few dollar's we pay each year. Would recommend to everybody. The dentist we visit is lovely and automatically puts claim through,
1 comment
Monica H.smile.com.au
Thank you for your great feedback, Barb!
We partner with fantastic, quality approved dentists who support our mission of making quality dental care more accessible for the people of Australia.... Read more
We are so glad to hear that you are taking advantage of the wonderful benefits of your smile.com.au dental cover. Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
HappySouth East Queensland, QLD
Would totally recommend it
We are more than happy with this service as it has saved us thousands of dollars since joining. We are at the age of getting many crowns so all adds up.
1 comment
Monica H.smile.com.au
We appreciate your wonderful review!
We’re on a mission to make quality dental care more accessible for the people of Australia. It’s always fantastic to hear that we’re helping wonderful members such as yourself.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
Find out how smile.com.au compares to other Health Services
Know better, choose better.
Wouldnt go elsewhere.
Was very apprehensive regarding my appt. due to bad experience when younger.
Fantastic experience now with all staff and treatments. Ongoing work to be done.
Very relaxed about it. No problems now.
1 comment
Monica H.smile.com.au
Thank you for sharing your fantastic experience with us, Lorna!
We always love hearing about our members having great experiences with our fantastic smile.com.au approved dentists. ... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
clogs of oldVictoria
- 5 reviews
Nice to deal with
Magnificent attitude from the dentist and staff, should be more of this type of dentistry,only one set back I don,t know how much I saved.? perhaps at the next visitation .
1 comment
Monica H.smile.com.au
Thank you for taking the time to leave us your feedback!
Rest assured, as a smile.com.au member you are always guaranteed to save at least 15% and up to 40% off every treatment, every time you visit an approved dentist.... Read more
Many of our approved practices are able to show a breakdown of your smile.com.au savings, and we are currently working on technology that will allow all of our members to see their savings immediately on their invoice. It will just take a little bit of time as many of our fantastic approved dentists use varying software. In the meantime, our friendly Accounts Team are always more than happy to show you exactly how much you’ve benefited with smile.com.au. It’s as easy as emailing a copy of your invoice to [email protected], or simply uploading it to your smile.com.au Member Dashboard. Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
Kathryn W.South East Queensland, QLD
Best value cover a must
I’m so impressed.I’ve saved 3 times as much as my premium in the first two months I’m so happy to have Smile cover thanks Kathy W from Sunshine Coast QLD
1 comment
Monica H.smile.com.au
Thank you for sharing your fantastic experience with us, Kathryn!
We’re on a mission to make quality dental care more accessible for the people of Australia, and it’s our fantastic members like you who inspire us.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
HarleySydney, NSW
Love smile
I shopped around for a quote on very expensive dental work and found smile.com.au - a local dentist was recommended and the savings were amazing, would definitely recommend to young people
1 comment
Monica H.smile.com.au
We appreciate your wonderful review, Harley!
We are so glad to hear that you’re happy with the fantastic savings you’re receiving with smile.com.au.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
Great discount on treatments
I shopped around for quotes on dental work and found the participating smile.com.au dentist practice much better priced than any others. Being on a pension every dollar saved counts these days.
1 comment
Monica H.smile.com.au
Thanks for your amazing feedback, Kevin!
It’s wonderful to hear that we’ve helped you save on your dental work. We truly appreciate your support of our mission of making quality dental care more accessible for the people of Australia.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
Dorrie FitzpatrickSydney, NSW
- 2 reviews
Great prices for great service
For what you pay, which is a very small fee, you still recieve excellent service. I've never had a problem with any of my treatments. Would definintely recommend anyone to join.
1 comment
Monica H.smile.com.au
Thank you for sharing your fantastic experience with us, Dorrie!
We are very glad to hear that you would recommend smile.com.au. We truly appreciate your support of our mission of making quality dent... Read more
al care more accessible for the people of Australia.Similar opinion? Write a review on ieatwords.com.au!
Find out how smile.com.au compares to other Health Services
Know better, choose better.
CherSouth East Queensland, QLD
Great service makes life liveable
Smile has made my life financially liveable by making dental care more affordable. Choosing my own dentist is a big bonus to be in smile. I like being reminded when my subscription is due
1 comment
Monica H.smile.com.au
Thank you for your great feedback, Cher!
We believe that everyone in Australia should have a beautiful, healthy smile for life, so it's always fantastic to hear that we’re helping members like yourself!... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
Happy mum
- 4 reviews
Great service
I was very happy with the dentist i saw and received a discount on my first appointment that was greater than the cost of the cover. Tge total discounts I received added up to a substantial amount. My circumstances changed recently and i was able to qualify for free dental instead. After a couple of months during which i had not used the benefit and had forgotten about it mostly I received an email warning me i was going to be charged for the next years coverage in two weeks time. No longer needing the cover i rang smile and a helpful staff member cancelled the auto renewal and my coverage in a matter of minutes. I am very happy with every aspect of this service.
1 comment
Monica H.smile.com.au
Thank you for sharing your fantastic experience with us!
It’s wonderful to hear that we’ve helped you save on your dental work. We truly appreciate your support of our mission of making quality denta... Read more
l care more accessible for the people of Australia.Similar opinion? Write a review on ieatwords.com.au!
KarynWide Bay-Burnett, QLD
I am so happy to have joined Smile :) the discounts are great and I love the staff at my Local Dentist :)
Excellent staff and my dentist is very caring and courteous.The discounts on my treatment is excellent, I am no longer nervous when going for my appointment, Thank you Viva Dental .
1 comment
Monica H.smile.com.au
Thank you for sharing your fantastic experience with us, Karyn!
We partner with fantastic, quality approved dentists who support our mission of making quality dental care more accessible for the people of Australia.... Read more
We love hearing great things about our fantastic smile.com.au approved dentists. Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
AndySouth East Queensland, QLD
- 2 reviews
Not going to join.
After reading several reviews on whether it is worth joining smile.com.au, it does not sound safe to or guarantee value for money.
So NO SALE to me.
I will pay my excess to the dentist so they can hopefully give more AUSTRALIAN CITIZENS work and an income.
Andy
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R. RyanSydney
- 2 reviews
- Verified customer
Fraudulent - Scam auto renewal and false advertising
Similar so many other reviews here, I was also hit by the auto renewal. I had signed up 2 years ago and let my subscription expire in 2018. i thought it was fine until they had charged another fee in 2022. They cannot explain this discrepancy and declined to provide a refund. I tried to investigate where these charges had come from and their email notifying me of the renewal had gone to my spam, even though their promotions continue to go to my inbox. They claim you save 15-40% off your dental service - this is not true. Dentists generally provide a package deal for general check up/clean services for those that do not have private health insurance. Scans are not included for the discount so you can expect to pay full price.
2 comments
Monica H.smile.com.au
Hi Ryan, thank you for taking the time to leave us your feedback! We’re sad to hear you are frustrated. With over 1 million happy members across Australia, we’re more familiar with making people smil... Read more
e. Regular dental check-ups and cleans are an essential part of maintaining good health and assist with avoiding major dental costs in the future. So, to ensure that you always have access to affordable, quality dental care, smile.com.au offers continuous coverage. While this just means that your cover will automatically renew at the end of each billing cycle, you can of course feel free to cancel at any time via your Member Dashboard.It's unlikely that your "1 million" members are "happy". If "happy" is based on the number people that have renewed/joined your service it's clearly inaccurate. You have done absolutely nothing to add... Read more
ress my frustration with your fraudulent scheme. Your response is just a copy-paste job from the other 133 complaints on here. Well done.Similar opinion? Write a review on ieatwords.com.au!
Ripped off
- 2 reviews
- 2 likes
Ripped off
Still waiting for these scum to give my money back. THIEVING scum dont waste your money don't give them your credit card....Biggest scam in medical insurance history dont be fooled by these oxygen wasting parasites. After asking nicely jumping through their hoops then asking not nicely they still took money from my credit card after it had expired how? Then when you try to get it back they want you to sign a form basically admonishing them from liability from not disclosing the auto rebilling at the time of first signing up over the phone, then...Read more
have the audacity to charge you for wanting MY MONEY back, Why is their time more valuable then mine, having wasted my time trying to stop it on a website that continually crashed and being told on the phone the only way to stop it is through the useless webportal. They don't have the guts to respond spineless gutless rippoffs. Contact your bank and blacklist them this is a waste of money, if any dentist is offering 40% off you have to ask yourself what quality of work are the giving you? Seems like a form of human parasitism take money for services someone else does......Funny how the gutless staff have not denied any of the many complaints regarding auto rebill. All the responses are weak and avoid any real answers just more of the rubbish advertising trying to avoid the real answer. I think they would make good politicians....If I am going to waste what little time I have left on this earth on these parasites then I will make sure no one else gets caught by their SCAM.2 comments
No rubbish reply smile?Where is my 1 month free for my review I will be putting one review every month until these scum refund my money, does that mean I get 12 months free? I will be getting my money... Read more
back with INTEREST!!!!!!.these guys couldn't be bigger oxygen wasters.Monica H.smile.com.au
Hi there, thank you for taking the time to leave your feedback! We would love to look into this for you. We've sent you a message.
Similar opinion? Write a review on ieatwords.com.au!
Find out how smile.com.au compares to other Health Services
Know better, choose better.
GarethGreater Melbourne (Outer), VIC
- 4 reviews
Smile.com.au review
I couldn't be happier - and have a big smile to go with it.
Finding and signing up with smile.com.au has saved me in a couple of ways. much reduced financial cost at no impact of service AND just as importantly - reduced my anxiety at facing considerable costs for unplanned procedures. It is so worth signing up
1 comment
Monica H.smile.com.au
Thank you for your great feedback, Gareth!
We believe that everyone in Australia should have a healthy, happy smile that they’re proud of. It is always fantastic to hear that we’re helping our terrific members such as yourself. ... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
JoshSydney, NSW
- Verified customer
Dodgy System, Sketchy Renewal and Cancellation, Average Dentists
I would be very wary using this service. I just had an automatic payment taken out today with NO warning at all (last year I received a 30 day and 5 day email, this year nothing). When trying to cancel my subscription on the day of this payment, having used zero service, I still had to pay a $24.95 "admin fee" for the refund. I'm going to look into the legality of this Smile, as this is just wrong.
My one visit to a dentist when trying to use my Smile card wasn't a great experience, I wasn't shown any saving, I wasn't shown a before and after cost and they seemed hesitant just to see the card.
2 comments
Monica H.smile.com.au
Hi Josh, thank you for taking the time to leave us your feedback!
Regular dental check-ups and cleans are an essential part of maintaining good health and assist with avoiding major dental costs in t... Read more
he future. So, to ensure that you always have access to affordable, quality dental care, smile.com.au offers continuous coverage. While this just means that your cover will automatically renew at the end of each billing cycle, you can of course feel free to cancel at any time via your Member Dashboard.“Feel free to cancel anytime via the member dashboard” - you make it sound like it’s flipping a switch. It is NOT and your response is extremely misleading. For those reading, you have to fill out a f... Read more
orm, jump through hoops to send the form to Smile, and then they still charge you a $25 cancellation fee. My own renewal happened because I wasn’t reminded of any automatic renewal, that’s horrible practice. You have a great PR response Monica but didn’t address the core issue here at all. Cancelling is difficult and then you get scammed for 1/3 of the annual cost just to get a refund.Similar opinion? Write a review on ieatwords.com.au!
Mayo25
- 2 reviews
Not very useful
I have just wasted my money purchasing this as I did not use it at all. This card is useless as it has limited affiliated dentist in my area. Also, it is very difficult to ask for assistance as it took ages to talk to their customer service. Think twice before buying.
Similar opinion? Write a review on ieatwords.com.au!
JUDYGreater Melbourne (Inner), VIC
- 2 reviews
Way better than health insurance extra!!
I joined this plan at my local dentist and it has been the best thing I have done! I had to have a root canal and crown and the cost difference was amazing. My dentist always shows me the comparison which is awesome as you know exactly how much of a saving you are getting
1 comment
Monica H.smile.com.au
Thanks for your amazing feedback, Judy!
We partner with fantastic, quality approved dentists who support our mission of making quality dental care more accessible for the people of Australia.... Read more
We love hearing great things about our fantastic smile.com.au approved dentists. Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
I saved heaps $ at my local dentist.
I went to my local dentist to get a clean and check up. The dentist said I needed a filling on one of my back teeth. He took an xray of the tooth and showed me good reasons why I should opt to crown the tooth. I got a quote and then researched with google to find a cheaper option. I found that joining Smile insurance would be the best option to save a significant amount of money on this procedure. Joining was easy and I saved hundreds of dollars as a member of Smile.
1 comment
Monica H.smile.com.au
We appreciate your wonderful review, Mike!
It’s wonderful to hear that we’ve helped you save on your dental work. We truly appreciate your support of our mission of making quality dental care more accessible for the people of Australia.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Glenn Sasked
I had a partner dentist, and know that the dentists do not want to reduce their annual net income.
If you did not charge a discounted fee for a root canal treatment, what would you fee be?
So if you do provide a discount, what would the actual fee be?
1 answer
Monica H.smile.com.au
Hi Glenn,
Thank you for your question!
Below is the link to our website about "Root Canal Guide: Costs, Process, Risks & More."
https://www.smile.com.au/dental-treatments/root-canals
Keep smiling!
Jenni Q.asked
Is there a smile.com dentist in or around launceston Tasmania
1 answer
Monica H.smile.com.au
Hi Jenni,
Thank you for your question. We hope you're well.
smile.com.au has partnered with more than 2,000 fantastic dentists across Australia who share our mission of making quality dental care more accessible for the people of Australia.
To find your nearest approved dentist simply click on the following link to our website's "Find a Dentist" page: https://www.smile.com.au/dentists/.
Keep Smiling!
Carol H.asked
Is there a dentist in Myaree perth who uses smile?
4 answers
Monica H.smile.com.au
Hi Carol,
Yes! - There are several dentists nearby. :)
Keep smiling!
Is Advanced Dental Care at North Lakes Road Myaree one of them?
Monica H.smile.com.au
Hi Carol,
Thank you for your question. We hope you're well.
smile.com.au has partnered with more than 2,000 fantastic dentists across Australia who share our mission of making quality dental care more accessible for the people of Australia, however Advanced Dental Care at North Lakes Road is not currently a smile.com.au approved dentist.
To find your nearest approved dentist simply click on the following link to our website's "Find a Dentist" page: https://www.smile.com.au/dentists/.
Keep Smiling!
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Monica H.smile.com.au
Thanks for your amazing review!
We believe that everyone in Australia should have a healthy, happy smile that they’re proud of. It is always fantastic to hear that we’re helping our terrific members such as yourself.... Read more
Keep smiling!