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WoodyjGreater Melbourne (Metropolitan), VIC
- 2 reviews
Smile.com is Trust and Integrity Exemplified
Having been scammed by fraudulent Melbourne dentists trying to sell impossible marketing plans (including unwarranted dentures) Smile.com.au was a breath of fresh air. Dr Hambali at 86 Edwardes Street Reservoir was a gift from heaven and completed my dental requirement at a quarter of the cost of suggested marketing plans. Investing in Smile.com. is the best investment anyone can ever make.
1 comment
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KENTSouth East Queensland, QLD
Not worth it
Cost me even more than I expected plus had to pay the fee to smile.com. So save your money and just pay the dentist. I really have no more to say
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Peter B.Greater Melbourne (Metropolitan), VIC
Auto renew is suspect
Product is OK but their auto renew is very suspect however they try to spin it - sure they send you an email advising its coming up for auto renewal but even if you try & cancel on the day the debit is made & agree to pay their exorbitant $24.95 administration fee they generally won't let you cancel unless its for only 2 reasons (no Smile dentist within 30kms or you have joined another health fund). They demand reasons to know why you are cancelling/have to fill out a form/provide evidence of other health insurance etc & warn they may then n...Read more
ever accept you back as a member in the future if you cancel. This policy is clearly designed to lock you in for another year plus I didn't like the abrupt tone of their refusal letter. Compare this to insurance policies that give you 14 days to cancel on renewal (with no reasons!!) if no claim has been made. You should always be allowed to cancel at least within 14 days of renewal if you haven't made a claim & paid their (exorbitant) administration fee. Might refer this to the ACCC to check on the legality of all this.1 comment
Monica H.smile.com.au
We appreciate your feedback, Peter!
smile.com.au is on a mission to make quality dental care more accessible for Australia. As a member of smile.com.au, you too are a part of this challenging and exc... Read more
iting mission. Your support is important as it ensures that we can continue the incredible value and exceptional coverage of smile.com.au. Below is the link to our terms of use, we outline our commitment to you, and your commitment to smile.com.au.Similar opinion? Write a review on ieatwords.com.au!
Find out how smile.com.au compares to other Health Services
Know better, choose better.
LesleyGreater Melbourne (Metropolitan), VIC
Professional service
Ved and his team are caring and the clinic is a pleasant one to visit. I was checked for pain and comfort level regularly, I was comfortable in the dental chair provided, and the work was excellent.
1 comment
Monica H.smile.com.au
Thanks for your amazing feedback, Lesley!
We partner with fantastic, quality approved dentists who support our mission of making quality dental care more accessible for the people of Australia.... Read more
We love hearing great things about our fantastic smile.com.au approved dentists. Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
Jeff INorth Queensland, QLD
- 3 reviews
ripped off a $100 aweek before xmas
My wife telephoned smile.com dentist at Kokoda street Idalia, as my son had cracked his tooth and was in pain, and she told the receptionist that he needed to get the tooth taken out, could they do it there, she was told yes and booked an appointment for 1.30pm the same day, when my son turned up to have his cracked tooth taken out, the receptionist asked him what he was there for, he told her that he was there to have his cracked tooth taken out, at 2.15pm not 1.30pm his appointment time, he went into the dentist who did not take his tooth out...Read more
, but just did a routine dental check, and told my son that she was not qualified to take the tooth out, as the dentist that did that work only worked on the Fridays, so after his dental check which he did not ask for, he wanted his tooth taken out remember, my son was charged $100 for just attending the dental service for a dental check, why then did smile dentist not just say they could not take the tooth out on the telephone when my wife first telephoned, saving my son valuable time, and a $100 that was for nothing really, he did not want a dental check, if this is the way that smile dentist run their practice then god help other unsuspecting people who get appointments and do not get what they asked for, my son got his tooth taken out by another dentist hours after his dental check by smiles dentist, and is feeling much better, it is a shame that smile dentist ripped him off a $100 for a service that he did not ask for and conned him into going to the dentist under the pretext of removing his tooth, what a way to run a business, smile dentist should feel ashamed for taking the $100 for doing nothing to help my son, and only a week before xmas, smile dentist the grinch of xmas,Similar opinion? Write a review on ieatwords.com.au!
chrisandeddyGreater Melbourne (Outer), VIC
- 2 reviews
Used to think it was great..
Not so sure anymore. My dentist gives 10% off. My last check up and clean I received $11.60 off. So when I consider what we pay for a couple each year, and all we have is 2 check ups each per year, we only save $46.40. This does not cover what we pay for our Smile membership for a couple. If we have more work done, there is always a 10% saving of their regular fee, but I still can't see that we are getting any value from our Smile membership payment of $89.00. The Smile dental cover guarantees a minimum of 15% up to 40% off dental fees. We're just not getting that.
1 comment
Monica H.smile.com.au
Thank you for taking the time to leave us your feedback!
Rest assured, as a smile.com.au member you are always guaranteed to save at least 15% and up to 40% off every treatment, every time you visit an approved dentist.... Read more
Many of our approved practices are able to show a breakdown of your smile.com.au savings, and we are currently working on technology that will allow all of our members to see their savings immediately on their invoice. It will just take a little bit of time, because many of our fantastic approved dentists use varying software. The smile.com.au team are also working to automate this process: however, it will take some time as practices use varying software, which makes automation challenging. In the meantime, our friendly Accounts Team are always more than happy to show you just how much you've benefited with smile.com.au. Its as easy as emailing a copy of your invoice to [email protected], or simply uploading it to your smile.com.au Member Dashboard. We'd be delighted to share the exact amount you benefited! Simply email a scan or photo of your dental invoice to [email protected]. The smile.com.au Accounts Team can then provide you with a detailed breakdown of your savings with smile.com.au. Have a wonderful rest of your day!Similar opinion? Write a review on ieatwords.com.au!
WazzieGreater Melbourne (Metropolitan), VIC
- 5 reviews
Smiling for the great discounts received
The day after joining Smile.com.au I received $835.00 discount on the original quote for a crown. So glad I joined as the benefits are great and I will now be taking advantage of Smile for future check ups.
1 comment
Monica H.smile.com.au
Thank you for sharing your fantastic experience with us, Wazzie!
It's wonderful to hear that we've helped you save on your dental work. We truly appreciate your support of our mission of making quali... Read more
ty dental care more accessible for the people of Australia.Similar opinion? Write a review on ieatwords.com.au!
FujiSouth East Queensland, QLD
- Verified customer
So easy to join!
I joined smaile.com just 3 minutes before made a payment at my dentist reception and got $50 discount for a check up and cleaning, as I am having regular check up every half year and have some treatment plans for next year the product is beneficial for me.
1 comment
Monica H.smile.com.au
Thank you for the fantastic review, Fuji!
One of the best things about smile.com.au is that there are absolutely no waiting periods. You can simply set up your cover and benefit immediately.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
Two thirtyMetropolitan Adelaide, SA
- Verified customer
Better than health insurance
Discounted dental and a good range of providers! The referred dentist was professional and skilled. Plus Smile can provide a savings report afterwards that you can compare ordinary and Smile prices.
1 comment
Monica H.smile.com.au
We appreciate your great review!
We're on a mission to make quality dental care more accessible for the people of Australia. It's always fantastic to hear that were helping wonderful members such as yourself.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
Find out how smile.com.au compares to other Health Services
Know better, choose better.
K-LeeGreater Melbourne (Metropolitan), VIC
A great value Dental Plan
This dental plan really does offer value for money! You receive high quality dental care at an extremely affordable price. The discounts for services far outweigh the rebates you may receive from your ancillary plan with a health insurer. The price point for membership, quality of care and peace of mind, really do offer exceptional value.
1 comment
Monica H.smile.com.au
Thanks for your amazing feedback, K-Lee!
We are so glad to hear that you're happy with the fantastic savings you're receiving with smile.com.au... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
Great value dental care
Fantastic way to have dental cover and have great teeth. Easy and affordable pricing. Very convenient and amazing offers too. Family value or individual prices. Suits all. Service with a smile
1 comment
Monica H.smile.com.au
We appreciate your great feedback, Cheryll!
We're on a mission to make quality dental care more accessible for the people of Australia, and its our fantastic members like you who inspire us.... Read more
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E StilwellGreater Melbourne (Outer), VIC
Excellent Dental cover
Smile is very easy to use and has given me substantial savings on needed dental work this year. They offered me a good number of different dentists in my area who I could consult and I was very happy all round.
1 comment
Monica H.smile.com.au
We appreciate your kind words!
We're happy that you're happy. We partner with fantastic, quality approved dentists who support our mission of making quality dental care more accessible for the people of Australia.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
milescheifetzSouth East Queensland, QLD
- 2 reviews
Fantastically Affordable Coverage
So pleased that I don't have to put off regular checks & cleans anymore, now that I have financial assistance. It certainly is a relief, and I need to keep my dental health up at 49!
1 comment
Monica H.smile.com.au
Thank you so much for your lovely feedback!
We believe that everyone in Australia should have a healthy, happy smile that they're proud of. It is always fantastic to hear that we're helping our terrific members such as yourself. ... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
Valerie Hudson
- 2 reviews
This is perfect. Cant live without it.
Great discounts. No problems with this crowd. Happy to see that at least 25% discount was taken off my last bill. Smile always keeps its promises and I am always happy to see my costs reduced.
1 comment
Monica H.smile.com.au
We appreciate your wonderful review, Valerie!
Its wonderful to hear that we've helped you save on your dental work. We truly appreciate your support of our mission of making quality dental care more accessible for the people of Australia.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
Mary WeilerSydney, NSW
Pleasant surprise
After being loyal to health funds over 40 years and not receiving the support or benefits that were supposed to be provided, it was such a pleasant experience when first couple of times using Smile dentist services. As usual I expected a hefty bill but instead found true to their word I was able to keep more in my wallet and looked forward to ny next visit.
1 comment
Monica H.smile.com.au
Thank you for sharing your fantastic experience with us, Mary!
We're on a mission to make quality dental care more accessible for the people of Australia. Its always fantastic to hear that were helping wonderful members such as yourself.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
Find out how smile.com.au compares to other Health Services
Know better, choose better.
SabzGreater Melbourne (Inner), VIC
This is prefect!
Helps me to save a lot of money and I really like the no waiting period.
Hopefully the special price will extend after 2 years.
Highly recommend this to everyone!
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ChanPerth
- 4 reviews
Must know facts - Be aware!
I hope my comments below could help you guys to avoid the same mistake I made:
1. Do not take the price quoted by Smiles recommended dentists for granted! Check the price/rate offered by other non member dentists around. Constant price check with other non member dentists for any subsequent treatments you require. Do not assume that price after discount offered by Smile dentist for subsequent treatment will always be lower than the price quoted by other non member dentists! ( even thought initial treatment you received genuine discount).
2. ...Read more
This company is notorious with its auto renewal policy. Make sure you call them up far before the maturity of your current policy and get them to email you a confirmation for such cancellation. Be aware, They manage to charge your credit card even if your card has expired ( as highlighted by other reviewer on ieatwords.com.au). Hence you may want to contact your credit card to put a block on Smile so that SMILE will not be able to auto charge your credit card thereafter without your approval. 3. Review all the negative comments of SMILE before you purchase your dental insurance with them online. ( Do not let those generic positive comments on Smile alone influence your decision - read the negative comments too !)2 comments
Monica H.smile.com.au
Hi Chan,
Thanks for taking the time to share your feedback. We're sad to hear you are frustrated - with over one million happy members across Australia, we're more familiar with making people smile. ... Read more
smile.com.au is dental cover that helps the people of Australia regularly access quality dental care. Regular dental check-ups and cleans are an essential part of maintaining good health and will assist with avoiding major dental costs in future. Regular dental also helps to avoid serious diseases linked to poor oral health such as diabetes, Alzheimer's, heart disease, stroke and more. Due to this, and as requested by members, smile.com.au provides continuous coverage, just like a mobile phone plan or health insurance cover. This continuous coverage is agreed to upon joining. As a courtesy, it is also noted in your welcome email, and renewal reminders are emailed 14 days prior to each scheduled renewal. While most members and their families continue visiting the dentist and continue their smile.com.au dental cover, members are free to cancel at any point prior to their renewal date. We are unable to offer refunds after a renewal as there was no request to cancel prior. We hope that this assists your understanding, and if we can clarify anything further, please feel free to get in touch with our Member Team at 1300 238 648. Thanks again for taking the time to share your feedback - we hope you have a pleasant rest of your day.Half of the wordings of your replies to my comment is more marketing style and self- promoting nature ( typical copy and paste type of responses).
No matter how skilful you handle the negative comme... Read more
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Anna D
- 2 reviews
Great value
Great discounts at lots of dentists around Brisbane using smile insurance. Have not had to use it yet but will come in handy when I get my root canal treatment.
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Excellent savings and easy to use
We got smiles when we moved to a new dentist. Was great to receive such a large discount off the initial check and clean for a family of three. Was very easy to use and very useful website to check on your savings.
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DesSouth East Queensland, QLD
- 7 reviews
Great savings and service
This is a fantastic service reduces the price of dental visits by many $$$$. I hadn't been for years as I am very nervous at dentists and found a wonderful dentist in partnership with his brother who are very caring and very good at their jobs. Would not hesitate to recommend Smile
1 comment
Monica H.smile.com.au
Thank you so much for your lovely feedback, Des!
Its wonderful to hear that we've helped you save on your dental work. We truly appreciate your support of our mission of making quality dental care more accessible for the people of Australia.... Read more
Enjoy the rest of your day!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Glenn Sasked
I had a partner dentist, and know that the dentists do not want to reduce their annual net income.
If you did not charge a discounted fee for a root canal treatment, what would you fee be?
So if you do provide a discount, what would the actual fee be?
1 answer
Monica H.smile.com.au
Hi Glenn,
Thank you for your question!
Below is the link to our website about "Root Canal Guide: Costs, Process, Risks & More."
https://www.smile.com.au/dental-treatments/root-canals
Keep smiling!
Jenni Q.asked
Is there a smile.com dentist in or around launceston Tasmania
1 answer
Monica H.smile.com.au
Hi Jenni,
Thank you for your question. We hope you're well.
smile.com.au has partnered with more than 2,000 fantastic dentists across Australia who share our mission of making quality dental care more accessible for the people of Australia.
To find your nearest approved dentist simply click on the following link to our website's "Find a Dentist" page: https://www.smile.com.au/dentists/.
Keep Smiling!
Carol H.asked
Is there a dentist in Myaree perth who uses smile?
4 answers
Monica H.smile.com.au
Hi Carol,
Yes! - There are several dentists nearby. :)
Keep smiling!
Is Advanced Dental Care at North Lakes Road Myaree one of them?
Monica H.smile.com.au
Hi Carol,
Thank you for your question. We hope you're well.
smile.com.au has partnered with more than 2,000 fantastic dentists across Australia who share our mission of making quality dental care more accessible for the people of Australia, however Advanced Dental Care at North Lakes Road is not currently a smile.com.au approved dentist.
To find your nearest approved dentist simply click on the following link to our website's "Find a Dentist" page: https://www.smile.com.au/dentists/.
Keep Smiling!
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Monica H.smile.com.au
Thank you so much for your lovely review!
We’re on a mission to make quality dental care more accessible for the people of Australia. It’s always fantastic to hear that we’re helping wonderful members such as yourself.... Read more
Keep smiling!