- 15 reviews
- 10 likes
Renter beware owner take care
Having rented from Bacchus Marsh office for 4.5 years, and ending the lease on my own terms, they are still trying to do me down.
I has to ask REPEATEDLY for basic repairs to be done (stove, smoke detectors, railing on the back deck etc) all basic stuff so many times it caused friction.
I recently left Melb for NSW and find much to my chagrin that they seem to not be giving me a reference, of perhaps even a bad reference. Even though I got my full bond back, and a check mark on the rental data base there are still some issues. Since I now live ...
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Compassionate and Caring
Highly recommend the services of the rental team. Nice having a rental department that works for both tenant and landlord. The team had my needs in mind when discussing my application with the rental provider, between agent, provider and myself it was a smooth transition in a time of need. Refreshing change.
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Christie: terrific service
Have to thank you for the ongoing, above and beyond service that you provide, always keeping me up to date with information regarding anything to do with the property I am in.
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Extremely bad agent
These guy’s managed my property and completely messed it up, never did inspection properly.. tenant broke the house and left these guys couldn’t even properly do the VCAT.. got delayed due to the agent fault. Very bad on responses and failed to find a tenant.. it ended up me advertising on gumtree and finding a tenant.
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Worst experience ever
Langwarrin branch is the worst realestate office you will find in Melbourne. Landloard was an excellent guy, but the real estate agent has no proffessiolism what so ever. They will get their cut, thats all.
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Very bad experience with stockdale & leggo real estate - Western Suburbs
Hi,
Stockdale & leggo real estate - Altona,Laverton is not at all professional and they are not co-operative at all. There agent Sapan Goel never responds and never picks the call. Really unprofessional, lack of customer satifaction.
Never had any such experience with any of the real estate agent.
Please never buy/rent property through them.
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Professional, Reliable and Efficient!
Alex De Menna is a star estate agent from Stockdale & Leggo Bundoora.
I consulted her to lease my house and on the same day the house was advertised, she organised an inspection for prospective tennants. Within 24hrs my property was rented and contracts signed!
I’ve had good estate agents in the past but Alex’s commitment, professionalism and people skills is a hard act to follow.
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Do not solve the problems of tenants. Noisy neighbors.
They do not solve the problems of tenants. Gave noisy neighbors who have parties every night. I have to constantly call the council and the police. 11 Deauville Lane, Deer Park.
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Cheap and poor communication
I purchased my first home through this realestate and while friends and family received beautiful congratulation gift packages through different realestate agents for their purchase I received a $5 bowl from a discount store. Terrible effort considering the commission they got from my purchase. Also hard to contact and communication not clear.
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- 2 reviews
- 5 likes
Bond return issue
They wanted me to rectify things which was already in entry condition. It took me 1.5 months to get my full bond back. Worst experience ever.
Also there was a discoloration issue on stone benchtop near sink, which they were describing as burn mark & insisted we have done that. After investigating & discussing with stone mason, we found that this is a common problem around sink. Nothing fault from us. The sealer on the benchtop were worn out & stone discolored near to sink only due to use of soap for plate/pot washings. We got our bond back, however my christmas & new year break was ruined due to this unnecessary headeque.
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Great Service and Communication
Appreciate the wonderful support with leasing my property especially given the current climate. Nick was a true professional and kept me well updated throughout the process. The team at Reservoir are the best!
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Renters beware
Do not rent from their Laverton branch.
It was all hunky dory when we were living in the property. When it was time to get our bond money back, the property manager(Mr SG) gave us the run around. Mind you, we always paid all our rent on time, and caused no issues for either the landlord or the agent during our tenancy. The keys were handed over well before our end of lease and all pending payments were settled then and there. SG kept dodging our calls/SMS and rarley responded to emails. It took him 3 weeks to initiate the bond return process. He finally took action only because we escalated to his manager. 3 Weeks of running around, and no action. But when the manager gets involved, 30 minutes and Mr SG got his act together.
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Worst Real Estate Agent in Glen Huntly
I've had a very bitter experience with Stockdale & Leggo in Glen Huntly. They have done the inspection of the property after 11 days and have called out issues in the cleaning even after doing the end of lease cleaning with bond guarantee. The staff listens only to the landlord and is extremely favorable to the landlord without considering any points from the tenant. I've kept the property so well and the landlord is asking for the entire bond amount to fix some petty issues which was not even considered more than 200$. The agency is one of the worst agencies I've dealt with in Australia. Highly recommend to not take a lease through this agency. Extremely aggressive and rude staff.
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RENTERS BE WARE
I think 1 star is way too much for them. Communication is horrible, Issues are never resolved. Do not rent from Stockdale & Leggo in Laverton, don't use them at all. They ask you to do ridiculous things that not in your agreement but won't ever fix anything
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Don't touch these Pakenham based rental agents
Property managers at Pakenham (we had 4 different ones at various times) were consistently rude and aggressive. They lied about the previous tenant being a little old lady waiting for her retirement unit to be built. Must be a standard story for previous bad tenants that can affect new tenants.
The managers regularly threatened blacklisting if I asked a question (e.g. why a property valuer needed to take photos of our personal belongings), or complained about them giving our personal contact details to people without our knowledge or consent, o...
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Questions & Answers
Why are there never the same staff always new staff when I call and never get anything fixed in the place I rent. I then complain to the receptionist she say will get the owner of the business to call me he's never called. When will it get better?
Hein
i have been in real estate for 30 yrs and started my company in my early 20's, and have seen staff come and go. Nowadays, the average duration of service in one company for employees is much les...
your comment about recruitment agencies making lucrative offers surely means the staff where undervalued and needed to move, maybe best to find agency that looks after the staff that look after my property.
We can only speak for our own office. Our Epping office has 2 Australian Stockies property managers of the year. We have long term staff. 85% of our business is repeat business; satisfied clients comi...
Read moreng back &/or recommending us to their family & friends. Structure & systems are important so our asset managers can focus on spoiling our Investors & tenants. I’ve been doing this for almost 3 decades & find this Stockdale & Leggo franchise has a great culture of learning. I’m very proud of our fellow offices.Get an answer from our members and Stockdale & Leggo representatives
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Category | Real Estate Agents |
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Type of Real Estate Agent | Office-based |
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