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Stratco occasionally offers incentives to their customers. Between the 12th of November until the 19th of November, 2022, Stratco offered reviewers a $10 Super Saver Voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ieatwordss Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Previous incentive period included 12/08/2019 until 21/08/2019
41 questions from our users
I have water back flow at the gutter edge of my verandah that has corrugated sheeting in the eye lash style. I cant raise the house edge of the eye lash sheeting to achieve greater fall and I cant lower the gutter edge. Will drip edge flashing solve my problem? Cheers Ross
Hi Ross, you will need to contact your local store for a recommendation to solve this issue. Please call 1300 165 165 and the team will be able to assist you. Regards, Annabelle
I am looking for a price on a Double Carport 8500 mm. x 5000 mm. x 3000 mm, (internal height)
Skillion roof with a minimum 100 mm. fall
Eastern side 2 x 100 mm. x 6 mm. RHS Posts, western side 3 x 100 mm. RHS posts 100 mm. x 6 mm., with roof cross bracings from the western centre Post to the 2 Eastern Posts
Cladded with a Color bond roof and gutter with leaf guard
Contact Manny Martin 0428113172
Thank you Emmanuel, I have sent you a private message so that I can arrange a quote for you. Regards, Annabelle
Can you buy a Frontier Double Carport with clear roofing instead of a zinc roof as I would like to place one over a pool but still let the sunshine in.
Hi Darryl, you wouldn't be able to use Polycarb sheeting for the whole roof no. You will need to have Zinc/Al sheets as well to support the structure and longevity of the product. Regards, Annabelle
Thinking of installing a flat roof pergola - how do they go in high wind storms?
Hi Amanda, our large carport has just been built. In answering your question, there hasn't been any strong storms/winds Our structure from Stratco is quite strong. If you have any concern, you really ...
Read moreshould direct that question with the Salesman thats given you the quote.
Hi Amanda, we can have one of our Team contact you to discuss in detail. Please contact me at [email protected] and I can arrange. Kind regards Natasha
I have just had stratco ambient blinds installed and one is hanging down lower on one side than the other. Does not retract fully. Is this fixable
Hi Ingrid, when you had your ambient blinds installed didn't you question it with the tradies? Every step of my carport that didnt look right I questioned it at that moment. I look time off work but I...
Read more have to say the tradies I had were fantastic and very professional. My advice to you, contact the installer and complain that you're not happy with the craftsmanship.Same problem the blinds are all creased down the bottom and keep comming out of there tracks my whole pergola isn't flush this has caused my blinds to come out of the tracks not happy two months old ...
Read morebut it's not straco it's the company that installed them I'm going through this process at the moment,I suggest you do the sameI have heard that the Cool Deck product may be a fire hazard in that the polystyrene insulation material is combustible. Are there any installation methods that can reduce fire risk?
Hi Trevor,
Cooldek polystyrene has fire retardant so it is self-extinguishing. It will burn in the presence of a flame, but will not sustain a fire when the flame is removed....
Read more Stratco supply bushfire flashings that can be used to cover the polystyrene and protect it from embers. Refer to our Cooldek flashing guide https://www.stratco.com.au/siteassets/pdfs/cladding_cooldek_shielding_flashings_guide.pdf These flashings allow the use of Cooldek in bushfire regions up to BAL 29, depending on the application. If you have any more questions let us know here or email us at [email protected] Kind regards, AlisonI have just been reading the reviews are you using cheap steel from China if so I will be pulling the pin on my pergola,I'm not paying for crap steel that will rust I want the TRUTH Kathy
Hi Kathy,
Stratco steel goes through thorough and continuous testing to ensure we're using the highest quality materials that consistently exceed Australian standards. If you have any questions about...
Read more your project you can email me at [email protected] with a contact number and postcode and I'll have our team contact you to discuss.We have outdoor colourbond patio with clear panels in the middle. Looks good after 10 years but too hot to sit under. Do you install insulated roofing to existing roofing? Thank you Wendy
Hi Wendy,
We certainly can. If you would like to email me at [email protected] with a contact number and postcode we'll have one of our installers in your area contact you for a free, no ...
Thanks Alison for prompt response, I’ve spoken on the phone to local Stratco branch and arranged for a quote. Regards Wendy
Why is the survey so poorly designed that 2 questions within are not answerable if you are simply buying some ferterlizer and not doing a project. Like building etc. very unprofessional survey and not what stratco should be accepting for its usually high standards......
Hi Greg,
I'm sorry to hear our survey is not up to our usual standards. If you could email me at [email protected] with your contact details our team would love to discuss this further to...
Are all Stratco sheds weather proof? Eg. Rain?
Yes they are. Brochure available on the stratco website.
Hi Trudy,
You can find a link to all the information you may require about our sheds here: https://www.stratco.com.au/our-products/home-improvement/sheds-garages/ ...
Read more Please let me know if you would like for one of our team members to call you directly to answer any questions or talk through your potential project. Thank you, Lauren.Is Pavillion grande suitable around swimming pools?
Thanks
Sanjay
Hi Sanjay,
Thanks for reaching out. Pavilion patios built in proximity of a pool require additional maintenance to ensure the product will perform as required due to a more corrosive environment th...
Read morean standard patios. If you wanted to provide your contact details via an email to [email protected] I will be able to provide you with a document which outlines this information.Thanks Lauren I have emailed you seperately
Hi Sanjay,
Apologies, I haven't seen anything come through yet. Perhaps try emailing me at [email protected] ?
...
Planning on replacing rotted timber deck in Brisbane with Stratco WPC/ wood plastic composite available in 3 colours. However, I have read online that all composite decking fades within a few months due to exposure to light, and when installed, can be easily scraped and damaged by moving your outdoor furniture around. Has anyone any experience of this?
Hi Kayjay,
Our composite decking has been tested by our Research & Design department for fading to ensure longevity. If you like I can send through our Composite Decking Guide and also have one of ...
Read moreour team members reach out to you to further discuss your project if this may assist?I hope not just had it put down
Has anyone had a Stratco carport for 5-8 years living within 300m of the beach on east coast Australia and experienced corrosion?
I’m looking at purchasing - need to check experiences. They look great.
Stratco do not recommend to use or warrant their roofing within 1km of ocean or canal or adjacent to pools and spas. They do have a higher grade product to use but the cost of this product is high. Hope this helps
Can you put a BBQ alfresco unit within the Pavilion Allure structure? I see that there are no pictures of alfresco BBQ units within the Stratco brochures? Is there any fire rating for the Allure structures and are they suitable for a BBQ under the roof line?
Hi Alan,
Thank you for getting in contact with us. As our Pavilion Allure is an aluminium product, there is less risk of damage. Staining from smoke and airborne fat is likely to be the biggest issue...
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