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70 questions from our users

Shellamalloo
Shellamallooasked

After baking a loaf of bread or making dough how long before you can use the machine again? I am wanting to make two batches of pizza dough and have been waiting for over an hour to be able to make the second batch.



4 answers
Beekay
Beekay

It should be ready to use straight away. It doesn’t need to cool as it’s only mixed and proved so you should be ready to go again within 5 minutes. I normally press the menu button briefly to make sure the settings haven’t changed and then start

Shellamalloo
Shellamalloo

Thanks Beekay I think I need to contact Sunbeam

Laraine M
Laraine M
John V
John Vasked

The paddle in the bottom of our Bakehouse doesn't always stay upright and drops before mixing is complete resulting in a loaf that isn't a loaf at all, just an unmixed lump of ingredients. Any suggestions?



2 answers
Sunbeam
Customer C.Sunbeam
Lani
Lani

I'm having the same problem and my bread is not mixing due to blade going flat on every loaf

Lance F
Lance Fasked

Is my BM4500 faulty? Whenever I follow the recipes saying to add ingredients to the fruit and nut dispenser (e.g. honey and oat bread p30) those ingredients are just thrown over the bread on one side and they don’t even stick to the top. I thought they were meant to be released earlier so that they would be inside the bread?

2 answers
Beekay
Beekay

Never got that far Lance, I took mine back for a refund 3 loaves and three fails.



Sunbeam
Customer C.Sunbeam
Jenn P
Jenn Pasked

Hi - is there anywhere that lists the details of each Cycle? I'd like to know warming period, knead time, rise time, & bake time and can't find all of that in the manual.

Jenn

2 answers
Sunbeam
Customer C.Sunbeam

Hi Jenn P, the instruction booklet does not list the actual times for all the functions.
All the times vary according to the actual type of bread you are making and therefore listing may not be entirely accurate.

Beekay
Beekay

Sorry Jenn P I tried mine three times and took it back for a refund. I now have the Panasonic and success everytime

Laraine M
Laraine Masked

Can you pause the bread maker during a cycle?

4 answers
Beekay
Beekay

Don’t know Lorraine, I sent mine back for refund after three fails

Laraine M
Laraine M
Sunbeam
Customer C.Sunbeam
Laraine M
Laraine Masked

Can you pause the Bakehouse bread maker during a cycle?

1 answer
Sunbeam
Customer C.Sunbeam

Hi Laraine, we answered your question on your previous post. I hoped this helped.

Luisa
Luisaasked

Hi, I have recently bought the BM4500 and have some Laucke Rye Bread Mix

I’ve put the blade in, selected menu #9. The counter is counting down but nothing is happening

At what stage does the machine start doing something. 4:08 and still nothing??

Thank you
luisa

2 answers
Beekay
Beekay
Sunbeam
Customer C.Sunbeam

Hi Luisa. At setting 9 the machine will start with a 30 minute preheat cycle to activate the yeast and prevent the bread from becoming too dense.

rebeccam
rebeccamasked

I bought this machine and want to use the laucke bread mix. I cant see any instructions. Can someone help me?

1 answer
Sunbeam
Customer C.Sunbeam
Urs
Ursasked

How do i know when it is going onto second cyle to add other ingredients required in the recipe?

Is it when the fruit dispenser is emptying is that a good indication?

2 answers
Beekay
Beekay

There’s one of the programs that gives you a chime when it’s time to manually add ingredients. Otherwise use the automatic shute

Urs
Urs
Helen
Helenasked

I love my bake house, I tend to use the dough recipe though because the blade doesn’t collapse (not a problem) my problem is that occasionally the blade comes off during the cycle and leaves a horrible grey mark in the dough which if I don’t get it all out looks bad in the loaf. Any suggestions on how to avoid this would be appreciated.
Thanks
Helen

3 answers
Beekay
Beekay

The paddle in mine seems to have a ceramic type of coating so I haven’t experienced any discolouration in my loaves. Maybe consult the manufacturer

Helen
Helen

Thanks Beekay, I think I will do that, I am getting frustrated with the problem, I tend to go through phases where the blade doesn’t come off during the kneading process so no problem..

Sunbeam
Customer C.Sunbeam

Hi Helen, please contact our customer care team on 1300 881 861 and we can supply you with a new blade.

Warren
Warrenasked

The "Time Delay: instruction on page 7 refer to page 12 but these make no sense at all as steps 7-10 do not appear on page 12. Is there a publication that corrects this error?

2 answers
Dawinah
Dawinah
Nicole E.
Nicole E.

thank you Dawinah!!

Sue
Sueasked

My pan won't come out I've twisted it and yanked it but won't come out. Obviously the last time I used it I put in crooked even hubby couldn't remove it.I hope you have solution?

2 answers
Masterchef
Masterchef

I don't have an answer but you must place the pan in correctly to start with. Contact the retailer and Customer Service

Sue
Sue

Thanks. I did pizza dough it didn't effect just means I can't take out to wash but I will take to shop and see if they can get it out

Mimi
Mimiasked

I've just used the wheat function (menu selection no. 3) & it doesn't start... just some strange clicking sounds as though it wants to but can't. Is there normally a delay with the wheat function # 3? I've changed it to French setting & it starts right away. All other setting I've used so far also seem to start straight away. No delay to the timing was programmed in so can't be that....

1 answer
Nelson
Nelson
Sandi
Sandiasked

I have just been given a Sunbeam 3400 bread machine - query is the blade at the bottom suppose to come out ?? My doesn't and it is really really hard to get the bread out without mashing it up.
Thank you for any advice.
Sandi

4 answers
Nelson
Nelson
Sandi
Sandi
Masterchef
Masterchef

I only use the dough cycle the blade falls out with the dough. A little kneading shape into loaf pop in the appropriate tin leave in warm spot wait till doubled in size and bake in the oven, perfectly cooked bread each time. try it sometime.

Sheila P
Sheila Pasked

Sunbeam Bakehouse 1kg, had it for 2 weeks, beautiful loaves of bread but now the selector buttons don't work even though there's power going to it and it show home screen with menu 1. Have cleaned properly, unplugged from the wall for 10 mins but still nada. Any suggestions?

1 answer
Masterchef
Masterchef

Hi Sheila P, I have had mine since just before Xmas I have only used the dough cycle works fine making bread again today. I suggest you phone Customer Service or contact the retailer where purchased. Cheers

Richel
Richelasked

The blade is scratching the bottom of the pan. It did not do this during th first 4 loaves. Would you explain why and if I can gave the pan replaced.

1 answer
pieta
pieta
Katie
Katieasked

Hi all, I have inserted the kneading blade into the unit, however it does not click, or feel secure..just wondering if yours are quite loose when inserting or if I am doing something wrong! Thanks

1 answer
pieta
pieta
Wendy
Wendyasked

My BM4500 won't go past program no 6. What needs to be done to rectify this and approx cost please?

1 answer
Big Nana
Big Nana

My best advise is to talk to Sunbeam....

jac
jacasked

E:01 error wont work Sunbeam smartbake custom breadmaker??

1 answer
Martlark
Martlark

That means the machine is too hot. Turn off, open it up and let it cool down for a while.

Dave5796
Dave5796asked

The fruit dispenser does not open at all what can i do to fix this?

1 answer
bargosal
bargosal

I would clean thoroughly round the hinge area to try and dislodge anything stuck in there.

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