Once you get the grinding of the beans right, and using good quality coffee, it makes the perfect cup.
The pour indicator gauge clearly shows if you have the right pour (ie if you've packed the ground beans correctly).
It's reasonably easy to use & clean.
The milk frother is excellent due to the temperature bar.
Sunbeam's customer service via phone was very good when we had a few problems initially.

This is a great machine, producing good coffee and hot milk, now...
To start with it was quite frustrating. At first I started with pre-ground Lavazza and it was very weak.Turns out the grind wasn't fine enough (even tho it stated on the pack it was suitable for espresso machines.) Grab yourself a grinder, some fresh beans and keep grinding finer and finer until the pressure pour is perfect. Then you can enjoy the best coffee every time.

I love this machine a saves me for fortune instead of buying coffee every day . Easy to use and easy to clean . It is also Perfect summer summer to make iced coffee's . My guest love it when they come for dinner to enjoy on Expresso martini made with fresh coffee .

This machine does everything that i expected. Coffee tastes great especially first thing in the morning fantastic machine is so easy to use & cleaning it is a breeze . I must be doing something right as i have not had to ask any one for help. Best product ever.

Easy to use and clean. However, very noisy whilst on and not in use. The solenoid ticks every 30 seconds or so (its very noisy) and is really getting on my nerves. Bought 3 weeks ago. Also is anyone else getting a metallic after taste in their milk. I have heard to remove the anticalc filter. Is this in the manual?

I previously had the EM6910 ehich was a great machine but did have a few small issues. One was that the overflow water from the machine didn't always go into the drip tray - it ran under and then came out the front. thos is definitely not an issue with newer model.
It is much quieter than the older model, heats the milk more efficiently, has a milk thermometer built in which is awesome! I love this machine - it makes great coffee!!
I would definitely recommend it!

I Recently purchased this coffee machine
It was Recommend by a mate who has the old model
Make sure you purchase a good grinder and fresh coffee beans,
Once you work out the grind and tampering
your on the way for a great coffee.
No complaints yet, cleans up pretty ease

Had a cheaper machine before this one and very glad I upgraded - only fault is it doesn't read the milk temp properly when going to make the second batch of milk after you've done the first but you can feel that with your hands anyway. Overall nice looking machine, easy to clean and makes good tasting coffees!

Great machine, easy to operate and use
Has been delivering 2-5 coffees most days for the last 5 years
Love the taste of the coffee and the functionality.
The milk frother is also good, although I don't use it that often as I have my coffee black.
Would recommend to anyone looking for a reliable machine

love the taste had one before for 7 years so easy to use last one had to clean ever 6weeks then gives us no problems didnt need to replace the seals ever as long as you use descaler fush the hole think out then put just water thought then use eake 20 mins

This machine makes perfect coffee, e have to replace the seal every 10 - 12 months. It is a little noisy, steam perfectly easy to keep clean, had it for four years now. It came with a grinder which also works perfectly. We make four coffees every morning with it. We find the coffee from the supermarket is not as good in the machine. Until we used an old dual floor coffee filter for the machine. Now it works perfectly with all coffees.

I have had one of these machines for over 5 years. It makes good coffee if you buy good beans. It has never given me any trouble and I, therefore, recommend it as reliable. The steam wand is very effective and easy to clean and maintain and makes milk that you can do latte art with. The water reservoir is generous without being too big so the machine remains relatively portable. Mine came with a coffee grinder which is also very good. Easy to adjust and grinds very uniformly. The For under $1000 it is the best coffee machine on the market, in my opinion.

I purchased this coffee machine for my husband along with a barrister course. He absolutely loves it. He has been making amazing coffees since. The machine is very easy to clear and it not a great deal of work like most are. The machine also looks nice on out kitchen bench which is a bonus.

Have been using this machine as the primary office coffee machine for over 12months. It hasn't missed a beat. Easy to clean, easy to use, quick to warmup and probably most important is the consistency in the coffee.

It's certainly at a point where it's worth spending money on good beans and not mass produced swill, where you can notice the small differences in grind, roast, dose and how you've tamped it. It's certainly made me a better amateur barista. As someone who only drinks espresso I can only vouch for seeing other people make their milk coffees easily with the temperature reading making the whole process pretty foolproof.

Having used it consistently in the office it's probably something I'll be looking at buying at home.

It's the first coffee machine in my home. It looks clean and also easy to clean. So it is very convenient in the busy morning to make my coffee. The steamer is strong and easy to control that I can easily to practice coffee art in my home. Also the espresso is good too.

Having owned every Sunbeam cafe series, I only upgraded because of the extra features like temperature sensor in the wand. Still a great machine and considering the price, it is as close as you will get to a professional machine. It is still fully manual which is great and having used a professional machine a couple of times this is not bad considering the pro machine is around 18k. The steam is a bit weak but definitely Sunbeam try to improve it with every version. The grip handle feels great and the coffee extraction is excellent. Don't forget you will need to buy a very good grinder to match this machine if you want a great coffee so budget at least a couple of hundred for that also.

This is a great machine if you spend a lot of time working from home. My coffee tastes as good as anything I can purchase with a 5km range and means I don't have to interrupt my thought pattern and leave the house if I am having a particularly creative burst. Easy Clean and to master!