It was a fair machine but when it broke down, sunbeam told us to go to their preferred repairer, Bravo who charges you about $88 to tell you the cost of repair is as much as a new machine. Then Bravo offered to sell us a reconditioned machine instead of repair for slightly less than the repair and with only a 3 month warranty. We decided to pick up our old machine unrepaired. When we came to pick it up Bravo said it wasn’t ready, despite the fact we called ahead to check, so we insisted and they eventually posted it back to us. We wrote to Sunbeam with our concerns via their website. We were ignored.

water tank is quite large which is good. temp gauges allow for correct temp to be reached. very easy and straightforward to use, easy to clean. coffee tastes good from this machine and would recommend for any application. we use it daily to make 4 to 6 cups and it hasn't missed a beat.

Great coffee machine. We use it everyday. Only once did it stop working but we fixed it by giving the head a clean. Makes great coffee and came with a free grinder. Bought it from the good guys for around $599 i think.
Always happy with Sunbeam products & always reliable.

Am i happy.?
It's a stunning machine that is an absolute must have for all coffee lovers.
The machine produces coffee that will rival a barrister. . . . . . . . .
Just typing this is making me want a morning cuppa of cofefev... lol.
You will be delighted with it, I'm ecstatic!

Really good home coffee machine. I haven't experienced any technical issues after owning the machine for over three years, and making coffee daily. Coffee tastes good. Obviously not as a good as what you'd get in a cafe with a commercial machine, but more than passable for a home coffee.

The EM7000 makes great coffee but be prepared for a learning curve. I was very frustrated with it at first because the coffee produced depends a lot on operator skill.
Now I have the grinding and tamping to the right level, I feel I get cafe quality coffee 95% of the time.
The coffee, I would say, is not quite hot enough but I steam my long black water and that fixes the temperature issue.
Great machine!

We have had two of these machines over the past ten or so years and could not be happier. both machines were bought at the factory outlet and are(were) seconds. They cost about half of their retail cost.and both have worked almost perfectly. The only thing that doesn't seem to work properly is the pressure gauges. However, We never look at them anyway as they are not important if you know how to pack the coffee into the portafilter. It is important to have a fine grind and to fill the portafilter enough as to not leave a gap between the PF and the group head otherwise the high pressure from the pumps will force the water through too quickly resulting on a not so good coffee.

Lashed out and spent over $750 on this little beauty. It hasn’t missed a beat. I have it working 7 days a week. Easy to clean. I have only noticed just this week that the handle doesn’t come off as easy as it used to once the coffee has brewed. I have to jiggle it otherwise it can get stuck. Could be rubbers need replacing.. will contact sunbeam and see what they say. Otherwise pretty happy. Owned for about 18 months.

If you want a great competitively priced coffee machine you cant go past the Sunbeam EM 7000.
The Sunbeam brand is a household name in Australia for appliances and one can see why.
They are well made,great looking and last for ages.
The EM 7000 is just another appliance testifying to Sunbeam quality.Not only that you get a great coffee out of this machine whatever your favourite cup.So many of my friends who have also purchased an EM 7000 can't be wrong.

I was quite happy with this machine at first. Coffee was great and the milk frother worked well too. Standby noise was quite annoying, but overall the machine performed as it should, for this sort of money.
However it started leaking around the group head after 3 months and we realised that the seal needed replacing. Sunbeam immediately agreed that the machine should be replaced. We got a replacement machine but the second machine had a faulty pressure gauge. So we returned it as well, the day after getting it, and decided to go another brand instead.

I purchased the sunbeam coffee machine two months ago I found it a little daunting at first but with some help from a friend who has had one for a while she got me on the write track it is easy to use looks good in the stainless I did get some help with a local barista to achieve better grinding and getting the milk nice and creamy I love the machine

These are great machines. There is a bit to learn in order to produce great coffee, and you need to be patient. I would also suggest having a good grinder as the grind of the coffee is quite important. With this machine you are able to pour your shot and texture the milk at the same time, this makes the process much quicker. The milk steamer is not commercial grade, but pretty close in my opinion. All in all a great semi automatic coffee machine.

Once you get the grinding of the beans right, and using good quality coffee, it makes the perfect cup.
The pour indicator gauge clearly shows if you have the right pour (ie if you've packed the ground beans correctly).
It's reasonably easy to use & clean.
The milk frother is excellent due to the temperature bar.
Sunbeam's customer service via phone was very good when we had a few problems initially.