Sunbeam Cafe Series Espresso EM7000 (Stainless) Questions & Answers

The pressure pump in my unit broke at the neck and had to be replaced. As your unit is only a week old it should be covered by warranty. The machine makes great cappuccinos.

Start with freshly ground beans. If your beans are old, no amount of fine grinding will save them. The grind size should be fine for espresso coffee. The degree is fineness required fluctuates during the day, so play around with this. Pack the ground beans tightly into the basket. If the grind is not fine enough the water will go straight through without registering on the dial. Does the machine pump water for a black coffee (tap on rhs of the machine)? If not there is a problem.

i never got one in my box when i bought it new but a commercial metal blink filter does fit in the group heads, just like the VST baskets fit in them.

Check the hot water knob is turned off complete as I have thus happen when cleaning I knock the button.

My pressure gauge isn’t moving at all, had the machine a week

Hi Ross - what was the answer - mine is doing the same thing

Hi David rung sunbeam and they kindly agreed to look at machine if I took to preferred repairer. Its in there now and I hope to hear next week on outcome. Will keep you posted.

Sounds like a problem I had with my EM6900 before I purchased my EM7000. It required a new main computer board & cost was around the $180 mark from memory (was 3 or 4 years ago)

Possibly a faulty or broken part

I got similar problem with you, but one is the espresso button and it run water.... Not sure how much to fix it tho.

Hi, my machine is new and I have had a lot of coffee machines over the years but the pressure guage is not working much and there is no crema??

I use both single & double baskets (I use VST brand baskets 15gm for single & 22grm for double because I use a larger mug ) but there is a difference in the grind required between the two different baskets, using a Breville 820 grinder I have to grind 3 clicks finer for the double basket (this was also true for the standard Sunbeam baskets). I also find that the temperature difference between Summer & Winter makes a difference to the grind required for example single basket in Winter I grind at 13 to 14 on the grinder scale but in the Summer (same brand of coffee beams) I have to adjust my grind down to 8 to 9 on the scale, The same goes for a double basket 10 to 12 Winter & 6 to 7 Summer. Also had to make the same sort of adjustments when I used a Sunbeam grinder. I have also found that pre ground coffee beans are not ground fine enough to get sufficient pressure for a good extraction in any machine I have owned over the years. Also note that when varying the grind you have to adjust the quantity to keep the level of the coffee in the basket just touching the base plate, hope this helps.

Need to add that for the past 15 months I buy the same bean everytime, a new 1kg bag every 3 weeks and have never really had to adjust the grind that much. I have tried changing grind settings (Breville Smart Grind) but still no pressure. Anyone upgraded or changed their basket to an after market?

You mentioned "Anyone upgraded or changed their basket to an after market?"

For me the standard filter baskets are useless. I used to buy green beans and roast them myself to get good crema with the standard basket then they would only last three weeks. With my Dual Floor basket you can buy the good brand coffee beans from the supermarket, keep them for a long time and you still get great full tan crema. You have to grind the beans yourself with a burr grinder.

https://www.ebay.com.au/p/Sunbeam-EM4300-EM6910-EM7000-PU8000-Dual-Floor-2-Cup-Filter-EM6910102/1424907965?iid=183646048898

You can leave the grind setting almost anywhere and you still get great full tan crema. The pressure gauge hardly moves but you still get a great tasting crema. The experts say it is cheating and do not use these baskets but who cares as long as you get great crema all the time.

You'll never go back to the standard basket after using a dual floor basket.

Firstly does your machine still froth the milk? if it does then your second pump is working OK. Have you done the cleaning cycles ( there are two of them) listed in the user manual? If yes then it may be a Warranty issue as the pumps have five years warranty on them from memory (well the EM6900 did).

I believe this is caused by water and soggy coffee leftover in the bottom of the portafilter basket from the previous coffee. This would cause the next grind of coffee to clump on the bottom straight away and might result in the pressure gauge to go into the red. I think this has happened to me.

I would recommend washing the portafilter and thoroughly drying it prior to grinding the next lot of coffee.

It could also be caused by wet coffee grounds on the group head. I have a cloth to wipe any excess coffee grounds from it after each pour. You'll probably find that the coffee 'puck' after a pour will get stuck on the group head this way.

Thanks Jay. We do wash the portafilter and group head after each shot as well as we would when finishing with the machine. We use the manual button for our shots, so not sure if that has anything to do with it. If i just make one coffee.. then clean up and turn it off, then make another a few hours later, it comes out fine.