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8 questions from our users

Wilma S.

Wilma S.asked

where do I take my faulty sunbeam ek 6200?



1 answer
Sunbeam
Customer CareSunbeam

Hello Wilma S,
So sorry to hear the unit was faulty, please return it to the retailer you purchased it from for a replacement.

Wilma S.

Wilma S.asked

my kettle leaks when pouring.

2 answers
Stewart
Stewart

Take it back Wilma, mine was the same!

Ros L.
Ros L.

I had the same problem.. Take it back to the retailer if you still have your receipt. Otherwise contact Sunbeam on their 1300 number and they will exchange it.



Bruce S.

Bruce S.asked

Is it BPA free?

1 answer
Sunbeam
Customer CareSunbeam

Hello Bruce S.
All Sunbeam (Australia) products are BPA Free.

Lesley

Lesleyasked

I recently bought the ke6200 and am pleased with the result. Is this wifi friendly so I can use ok google to switch it on?

1 answer
Ros L.
Ros L.

No, just a 'normal' kettle! And a good one.



Terry S

Terry Sasked

Is the inside near the handle supposed to be cracked

1 answer
Sunbeam
Customer C.Sunbeam

Hi Terry S,
No I do not believe there should be any cracks.
Please call our team on 1300 881 861 and submit a photo.

Mona habib

Mona habibasked

Is the sunbeam morning frost kettle PBA free

1 answer
Sunbeam
Customer C.Sunbeam

Hi Mona habib,
Thank you for contacting Sunbeam. Yes - the plastic used in our kettles are BPA free. Kind Regards Sunbeam

Mona habib

Mona habibasked

Is the sunbeam electric kettle PBA free

1 answer
Sunbeam
Customer C.Sunbeam

Hi Mona habib,
They certainly are BPA Free. Kind Regards, Sunbeam

Debra

Debraasked

Looking online only seems to be ‘the good guys’ that sell it in a store. I went thru all the sunbeam websites stores I knew had stores and they don’t appear to have it showing online as in store. Did you buy from anywhere other than ‘The Good Guys’ as not much competition to get a good price.
Thanks in advance.

2 answers
Sunbeam
Customer C.Sunbeam

Hi Debra,
Thank you for contacting Sunbeam. At present it is mainly sold at The Good Guys. Harvey Norman and Betta Electrical stores may also have stock. Best to contact them to seek what stores have stock. Kind Regards, Sunbeam

Debra
Debra

Ok thanks

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