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141 questions from our users
Cristina Simeonidisasked
Where can I buy round muffin trays to fit this cooker and can I use silicon trays
No answers
Peta K.asked
How long should it take for the nutrioven to heat up when you first turn it on?
Marianne H.asked
Hello, I have had my oven 3/4 months, I use it every day and it’s never missed a beat.
However, I went to clean last night and noticed stain on base if holder, then found two long cracks in the base of the glass?
Also, after reading posts, I ld like to add that my controls panel had been rubbing off early in use too - I think this is a manufacturing fault?
Thank you and kind regards,
No answers
Donna W.asked
Do you remove the plastic bowl that the glass bowl is sitting in and if so how
No answers
Nolaasked
Can I cook roast pork with crackling in the Sunbeam Nutri cooker
3 answers
Yes. Scour rind and lightly salt sit for 5 - 8 mins then cook as normal with rind towards element use extension ring with lower rack. With chops place chops with rind on outer edge of rack
Thank you for your reply Paul.
As I have always cooked on a conventional gas stovetop and oven I find this Nutricooker slightly perplexing.
Your simple info makes far more sense regarding pork than any others I’ve read including instructions from the manufacturer.
Kindest regards,
Nola I.
Sorry to bother you Paul but when you say to cook roast pork “use extension ring with lower rack” do you mean the low extension rack? Nx
Jan Casked
Do you have replacement bowls for the nutri oven, mine is cracked
No answers
Larishaasked
Good day, i got a covection oven as a present, but it seems that the fan is not working at the top, what might be the problem?
No answers
Dainasked
I've booted this think up for the first time and it went well for the first 20 min but after I opened up up to turn the contents it wouldn't start up again. Any help would be appreciated customer care
No answers
Paul Basked
I just book my new Nutrioven. I didn't worry about preheating the oven cooking a chicken right now. The oven has been cooking for 33 minutes and the "Warm Up" light is still on. It is cooking the chicken so is this indicator faulty. And I will add. The light was a feature I liked in my old oven...
No answers
Judy M.asked
What does an extender ring of the hollow conventional oven look like?
No answers
Kerry S.asked
Can I put Roast straight into Glass bowel in the Sunbeam Nutri Oven
1 answer
Customer CareSunbeam
Hello Kerry
Yes you can, Please follow instructions on page 14: https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/CO3000_ib_2.pdf
Julyetasked
Why is there aplastic outer casing for the bowl to go into? Never seen that before and will it get too hot and melt
4 answers
Customer CareSunbeam
Hello Julyet,
The outer bowl is to protect you from the heat of the glass bowl and will of course sustain any heat the NutriOven will let off.
Thankyou for that response, I used the Nutri oven for the first time last night and found it a lot hotter than my previous convection cooker! Crumbled chicken was burnt ! Will have to get used to it.
Customer CareSunbeam
The following guide has approximate temps for the different settings, which will help with over cooking. Page 7: https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/CO3000_ib_2.pdf
Clare Sasked
We have sunbeam co3000 14 months old. Power light won't come on with handle down. Can handle/switch break?
No answers
michaelasked
can I buy the extender ring
3 answers
What can I use to keep the element clean
Customer CareSunbeam
Hello Michael,
Unfortunately we no longer stock this part -
If you wanted to search online for the part, this is the model number: CO3000104
Sorry I couldn't help further.
Customer CareSunbeam
Hello Connie -
The care instructions are on page 10 of the manual: https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/CO3000_ib_2.pdf
Most parts are dishwasher safe and the glass bowl has a self cleaning program just follow the steps to use that program.
Gaye R.asked
My sunbeam nutrioven has come with a plastic bowl as well as the glass bowl. Is this just packing or for heat protection?
1 answer
Customer CareSunbeam
Hello Gaye R,
Yes there is a plastic outer bowl for heat protection.
You can see in this video how your NutriOven should look: https://www.youtube.com/watch?v=BNEZeAvB2G0
Andrea S.asked
How do long cook fruit cakes go in nitro oven
1 answer
Customer CareSunbeam
Hello Andrea S.
It will depend on the recipe you are using and how big of a cake you are making, the product manual has a few recipes that would help you gauge how long your recipe should take (e.g: Lemonade Scones, Blueberry & White Choc Chip Muffins and Caramel Pear Crumble). Find manual here: https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/CO3000_ib_2.pdf
Chris M.asked
I'm vegetarian can you put veges on the bottom of the glass. Not seen any video's on how you cook in this sunbeam.
3 answers
Customer CareSunbeam
Hello Chris M.
Yes of course you can - have a look at the vegetarian recipe on page 12 in the product manual: https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/CO3000_ib_2.pdf
Page 12 instructs use of RACKS not glass bottom!
Customer CareSunbeam
Thank you for that Malsooz - All the recipes use rack, nothing is actually cooked on the glass itself. What I had understood from Chris's question is that if the oven cooks veggies well with a glass bottom.
If my answer did not make that clear, I can see from your feedback, the manual was clear with it's instructions.
Brendyasked
I got my oven through fly bys. 3 days ago
Dont seem to have the fan working which means it has a fault so now I will have to find a appliances electrical person who can fix it.
Very dissappointed
Brenda
1 answer
Customer CareSunbeam
Hello Brenda,
I'm sorry to hear about your bad experience, you are entitled to a replacement or refund from Flybuys given that your product was faulty. Please do contact them on 13 11 16.
Desley S.asked
how to cook jacket potatoes in my nutrioven
1 answer
Customer C.Sunbeam
Hi,
Just cook them as you would normally cook in your large oven. Always put a few holes in them
Jenny Charlesasked
Can I bake a cake in my Sunbeam? My old oven won't switch on so I need an alternative to bake a normal cake. Perhaps on the lower rack? Thank you.
3 answers
Customer C.Sunbeam
Hi Jenny Charles,
Of course! Basically anything you can cook in a normal oven can be cooked in the NutriOven
I did do it, but had to place some foil on top of the cake as it was starting to burn. But the foil flew upward and stayed stuck on the top right on the element! Would that affect the baking of the cake
Customer C.Sunbeam
For cakes, we
recommend ring tins which allow cakes to
cook through to the centre. If using your
own baking pans or tins, and not the ones
supplied with the NutriOven, check that they
fit in the oven before using. Silicone bakeware
is not suitable to use in the oven
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