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Sunbeam Pie Magic Questions & Answers
PM4800 (Traditional Size 4 Up), PM4210 (Snack Size 2 Up), PM040B, PM4600 (Family Size)51 questions from our users
Lesley tasked
Cesare F.asked
Rae Hasked
My Sunbeam 4piemaker says it's ready, when it hasn't even heated up
No answers
John_Dasked
I saw a recipe book for a Kmart pie maker . Many of the recipes did NOT use pastry. Do I have to use pastry in my Sumbeam.
No answers
John Gasked
I submitted this same question last weekend but have not received a reply.
My pie maker was purchased on 5/1/18. It has been used four times but I still cannot get the tops to cook. The pastry is soggy. Have been sticking to the instructions ie half cup of filling.
John
No answers
Garyasked
I heat up, put right amount of filling top is soggy leave longer bottom goes too brown and hard top still soggy
2 answers
I find it works best if you use shortcrust pastry on the bottom and puff pastry on the top. If you are doing that already maybe its the brand of pastry that you are using (unless you are making your own).
I have always used the same pastry and the first few times I used it, it worked fine, the last couple of times it hasn't. so not sure what can be wrong have used it about 6 times and last 3 times have failed.
Garyasked
I have same question I heat up put right amount in and tops don’t cook leave longer bottoms go too brown top still soggy
No answers
Marieasked
Lizasked
Hi
Do you wait till the ready light is on before you start assembling pies
Or start when warm up light is on
My first attempt found the pastry (store bought) a bit tough and crisp not puffed
Thanks. Liz
1 answer
You should wait till the ready light is on. Best pastry to use is a short crust for the bottom and a puff pastry for the top.
Daisym123asked
I have the 4 Up pie maker. Can I use the machine and make only 2 x pies or does it have to be 4? Do not wish to damage the machine. Many thanks,
1 answer
Customer CareSunbeam
Hello Daisym123,
Yes, you can make just two pies. You don't need to use all four.
Kayasked
what is the diameter of the top of the pie
3 answers
120 mm for the PM4800. The 2 Up is slightly smaller at 105 mm and has a shallower dish. I find the 2 Up is great for one person as the pies are smaller and I can eat 2 (and it is quicker). On the other hand, the 4 Up are larger pies and the better choice if you want to feed more than one person.
Thank you Bill I appreciate you taking the trouble to answer me I am getting one for Xmas and am looking forward to better shaped pies than I can make by hand.
Customer CareSunbeam
Thank you Bill42 for the information...
Kay, you can find more about the pie maker in the manual linked here: https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/PM4800_17EM2.pdf
Amanda A.asked
Are there both deep and shallow pie makers on the market?
3 answers
Customer CareSunbeam
Hello Amanda A.
There are two sizes on the market at the moment. The PM4210 Pie Magic Snack Size 2 Up which takes 1/3 metric cup of filling and the PM4800 Pie Magic Traditional Size 4 Up which takes 1/2 metric cup of filling.
I was actually after a shallow one, best for sweets. Does this exist?
Customer CareSunbeam
Hello Amanda,
The above two options are all we range at the moment.
Angryasked
What is the best way to freeze pies for later. Also to reheat in pie maker will this over cook pies or burn them. Thanks
1 answer
Customer CareSunbeam
Hello Angry,
Just place pies in freezable container and place in the freezer, after cooking or uncooked.
To reheat cooked pies please follow the instructions on page 10:
For the PM4210 Pie Magic Snack Size 2 Up: https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/PM4210_17EM2.pdf
For the PM4800 Pie Magic Traditional Size 4 Up: https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/PM4800_17EM2.pdf
Angryasked
The warm up ready light on my pie maker is filled with condensation. Is this normal. ?
4 answers
Customer CareSunbeam
Hello Angry,
No I haven't seen this problem with any other machine, has the problem resolved itself or still happening?
I bought one today, made 8 pies and my light is filled with moisture too.
I have used mine for the first time this morning and mY light is filled with moisture too
Judy Randallasked
Just bought a new Pie Maker the top pastry not cooking in the middle
2 answers
Brendan K.Sunbeam
Hi Judy,
Please Ensure the pastry is not too thawed out when using as the result is not as good. Also ensure there is adequate filling in the pie to enable the pastry to touch the top of the element. This should help.
Thanks for your advise
Maurice Basked
Hi Sunbeam I have a Sunbeam pie maker that only takes one family size pie. I haven't used before and its still new just had it stored away for a number of years. How long do you think it will take to cook an apple pie in it? Maybe 20 minutes? I have discarded the box and instructions ages ago.
3 answers
Customer C.Sunbeam
Hi Maurice B,
I would say around that time.
Make sure the top and bottom are browned and all should be great.
many thanks.
Customer C.Sunbeam
Hi,
I have done more research and app 15-18 minutes seems to be the optimum time.
Christine Coombesasked
Hi, I won the pie magic, so wondering how I get covered for the warranty, also I love it so far, cooked tandoori chicken pies tonight, and they were great, and also apple pies, I am finding putting some baking paper in the bottom works well, so far so good, cheers Christine
2 answers
Customer C.Sunbeam
Hi Christine Coombes,
Great question! If you do have any issues please call our 1300 881 861 number and we can assist further - even without a receipt. Kind Regards Sunbeam
Thank you
Christine Coombesasked
Hi, can tinned pie apple be used as a filling between store bought puff pastry, cheers Christine
2 answers
Customer C.Sunbeam
Hi Christine Coombes,
Thank you for contacting Sunbeam. You sure can. It makes it easier and just as tasty!.
Kind regards
Sunbeam
I made the apple Pies, using the puff pastry, and put baking paper in the bottom, and I didn't preheat, I put the pastry on top of the baking paper, put a lot of apple in, and then basted with egg, put the top on, and basted that, and just turned it on, and about 20 mins later they we done, easier to put pastry in when it is not hot.....maybe something can be made different with them to allow for this, as I do find when it is preheated, it is fiddler to put pastry in, and it starts to cook before one has the filling in and lid on top......just a thought. cheers......the pies were yummo.
Christine Coombesasked
Hi I have won the sunbeam magic pie maker, I have based with oil and done the preheat as it says in directions..... I have found that is smoked really bad. so I waited and washed it, also waited and did another wipe with oil and preheated, it smoked really bad the 2nd time 2......is this normal, or should I wash it again and leave it with out a smear of oil.....aslo how does warrenty work, as I do not have a recept as i won it from a club, cheers Christine
3 answers
Customer C.Sunbeam
Hi Christine Coombes,
New appliances can smoke up when used the first few times. Please wipe it with a paper towel to remove any residue oil. You should be able to use it now. Kind regards Sunbeam
thank you
also re having won the machine, I do I go for warranty, as only got it yesterday, but I don't have a recept as it was awon item cheers Christine
Normaasked
I found the pasty a bit rubbery after cooking. Used store bought frozen. Wondering if there is a trick to pastry.
3 answers
Hi Norma, I use store bought puff pastry on both bottom and top and find that gives the best result is I don’t have time to make my own :)
Customer C.Sunbeam
Hi Norma,
Thank you for contacting Sunbeam. We find puff pastry used on both bottom and top gives a lovely crunch and crispiness. Or you can use short crust pastry. Try filling pies slightly more than 1/2 cup (not too much more) and leave in for longer than 10 minutes.You can also brush the pastry with egg whites to seal in heat. Kind regards Sunbeam
Ditto I use store bought puff low fat and ordinary seems to flatten nicely..bout to venture and try shortcrust but know is thicker pastry.best they say is shorcrust base puff top.enjoy
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