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Sunbeam Pie Magic Questions & Answers (page 2 of 3)
PM4800 (Traditional Size 4 Up), PM4210 (Snack Size 2 Up), PM040B, PM4600 (Family Size)51 questions from our users
Melasked
Really enjoyed using this piemaker. Unfortunately the case cracked on the second use.
3 answers
Don't understand.if machine then warranty.if pie then too much filling as do stipulate not to overfill.also filling should be cold.
Customer C.Sunbeam
Hi Mel,
Sorry to hear this. If you have purchased within the last 12 months and have your receipt please return to the store of purchase for a replacement. Kind Regards, Sunbeam
Thank you! I will do
Chrisasked
Hi I want to buy a sunbeam pie maker on line.
Two questions do the 2 up and 4 up produce the same sized pies.
And can i make just 2 pies in the larger pie maker .
Thanjs
1 answer
Customer C.Sunbeam
Hi Chris, Thanks for contacting Sunbeam. The 2 up (PM4210) and the 4 up (PM4800) are different sizes.
PM4210 is snack size and PM4800 is deeper and more of a meal size.These are the only tow pie makers available.
Kind Regards, Sunbeam
elleasked
how deep and wide are the pie cavities please
2 answers
Customer C.Sunbeam
Hi elle,
I don't have the depth of the pie but I can tell you the pastry base is 122mm in total and the top is 104mm across.
thank you that sounds great
Rosasked
Hi, Purchased a Pie Maker this week, and made a couple of batches, exactly to the recipe in your official Recipe Book (Chicken and Leek Pies)
Shortcrust pastry on the bottom, and puff pastry on the top.
What has happened is - the bottom and sides are totally burnt, whilst the top (puff pastry) is still uncooked. Brushed with egg on second batch to see if this made a difference. This is after cooking for 10-12 minutes.
Please help with an explanation. I am thinking of using puff pastry top and bottom next time to see if this makes a difference. Thanks. Ros Bockman
3 answers
Customer C.Sunbeam
Hi Ros,
Thank you for contacting Sunbeam. Try puff pastry on the top - as this will usually result in even cooking on both top and bottom. Kind Regards, Sunbeam
Hi. Thanks for replying. However, your suggestion is EXACTLY what I said I had done - as per the recipe. ie Shortcrust on bottom and puff pastry on top!
Customer C.Sunbeam
Hi Ros,
The elements seem to not heat as evenly as they should. If you have kept your receipt, please return this to the store of purchase for a replacement. Kind Regards, Sunbeam
Teresa G.asked
Paulineasked
The first time I made pies they cooked perfectly. Second batch pastry stayed raw on top very frustrating what am I doing wrong? Out of 4 pies only one cooks perfectly
1 answer
Customer C.Sunbeam
Hi Pauline,
Thank you for contacting Sunbeam. You can lightly brush the pastry with oil or butter to brown the pastry more. If this does not resolve it may be the elements not heating as hot as they should. Kind regards, Sunbeam
Runnymede H.asked
Hi, I have had my pie maker for 1 week and when I turned it on today the indicator is on READY and the pie maker is not heating.
3 answers
Customer C.Sunbeam
Hi Runnymede H.,
Sorry to hear of this. Please return it to the store of purchase with you r receipt for a replacement. Kind Regards Sunbeam
Thankyou for your answer. I shall return it xo
Customer C.Sunbeam
Thank you for your reply...
Denise T.asked
Ive got a pie machine, but have lost the pie cutters, am I able to buy them individually?
Denise
1 answer
Customer C.Sunbeam
Hi Denise T,
Thank you for contacting Sunbeam.
Parts are available from the following online agents - please place the model number in the search engine to see a full list and photos. It pays to check the pricing and compare.
https://www.ewingelectrical.com.au
http://www.elliselectricals.com.au
https://bigwarehouse.com.au
Mr Sparky (QLD) 07 3379 5332
Kind Regards,
Sunbeam
Nolaasked
Would you have a recipe for Custard Tarts for this Pie Magic?
1 answer
Customer C.Sunbeam
Hi Nola,
Thank you for contacting Sunbeam. Try downloading the booklet - Sunbeam 101 Great Pie Ideas. There are many different recipes in it.
Margaret B.asked
needtoknowasked
Id like the TWO PIE magic but very hard to get ??if i bought the 4 and only made rwo would it work ok? im single and really only want a one or two..at 73yrs.id not that big appitate....
5 answers
Not a problem. I have done this myself and it worked well.
Customer C.Sunbeam
Hi needtoknow,
Thank you for your question. You can make as many pies as you like with the PM4800 Traditional 4 Up. We do have a PM4210 - Pie Magic 2 Up. - however they are a smaller size.
You can make one or two pies without any problems.
Suzanne M.asked
Is the pie maker 4 still available
1 answer
Customer C.Sunbeam
Hi Suzanne,
The current 4 pie maker is model PM4800 - PIE MAGIC - TRADITIONAL 4 UP and is available at www.sunbeam.com.au or at the major retail stores.
Patricia Dasked
I have just bought the Sunbeam Pie Magic and used it for the first time yesterday. I precooked my meat the night before and it was cold. The bottom (short pastry) cooked fast but the top did not cook much at all. By the time the top was only half cooked the bottom was burned. I used puff pastry on the top as advised. Very frustrating and disappointing. The machine kept fluctuating from green to red. No constant heat. When you place the pastry on top of the pie how does the heating element on the top cook the pie?
5 answers
I don’t pre heat my pie maker.
Load up cold then switch on. Take out after ten minutes. Ian
Thank you Ian. That was going to be my next step.
I found loading up the cold pie maker was the best way to go and no worries about burning self or overcooking of the bottom. Can’t quite understand why this is not the recommended procedure. With a few slight changes, my pies came out perfect. In this heat in Qld, much better to use all short pastry as the puff is more difficult to use. Will try the tops with puff pastry in the cooler months. Patricia D
Valma R.asked
Cathasked
Has anyone ever used mountain bread instead of pastry?
2 answers
Customer C.Sunbeam
Hi Cath,
Feel free to experiment with the Pie Maker, it is perfect for many different purposes.
A friend of mine loved using fruit toast and filling with pie apples, then topping with ice cream.
It was a perfect mid week dessert!
I’ve used bread slices which I stuck together with water & they were great
Ken Tasked
When I put the short crust pastry (home made) in the bottom of the pie maker it shrinks before I can put the filling and top on. Any ideas?
3 answers
I have never used home made pastry - sorry but I have not had trouble with frozen (thawed) pastry - I always put pastry in a cold appliance as it is easier to handle
I agree, I have never used home made pastry either in a pie maker also always put pastry in a cold appliance then heat it up.
Leave your pastry to rest a while before cutting and you may avoid shrinkage.
Shirley Dasked
I have a pie magic 4 but no 101 great booklet, need help any idea where i can get one?
pie ideas
1 answer
Customer C.Sunbeam
Hi Shirley D, not sure about the 101. If you would like the Instruction booklet you can download from our website: www.sunbeam.com.au
Kevinasked
Where are they available?
1 answer
Sunbeam Piemakers are available from JB Hi Fi and probably from Good Guys etc.
Jackieasked
HI, I make my own shortcrust pastry, will this still work in the pie maker?
Chrys86asked
Just wondering if anyone else has issues with the inside of the bottom pastry not cooking properly? I've been using pampas redy rolled short crust. I thought the pastry might of been to thick but if I roll it thinner it shrinks as soon as I put it in to cook
3 answers
Make sure your filling is not too watery. The moisture will soak into the bottom pastry making it soggy and hard to cook.
Some of the meat (mince) is full of water. Supermarkets inject it into the meat to make it heavier.
Also some vegtables hold quite a bit of it too.
I use puff pastry. Make sure mixture not watery. I have had problems with short crust before so don't use it.
That's what I thought I was doing wrong at first too but the roast pork and gravy I made last night had bearly any gravy in it.
I prefer them will all puff pastry but they don't reheat well when hubby takes them to work.
I will keep trying
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