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Sunbeam Pizza Bake and Grill Oven 19L BT5350

Sunbeam Pizza Bake and Grill Oven 19L BT5350 Questions & Answers

MPN: BT5350
3.7 from 54 reviews

28 questions from our users

Lis T

Lis Tasked

Hi, I’m wondering what the cost of a replacement heating element is for the Sunbeam Bake & Grill please?

2 answers
Trish_D
Trish_D

I've no idea I'm sorry but from experience a new product is often more realistic. We paid $95 for our oven. Sunbeam are helpful and would be able to assist.

Lis T
Lis T

Thanks Trish, thank you for your reply. I realise they are cheap to purchase. To throw away an element is ok, to throw away a whole unit because the upper element doesn't work seems bad to my minimalist soul. I will contact Sunbeam as per your suggestion, thank you.

Ben

Benasked

Hi how do you tighten the front door handle because the screw is behind the glass door

1 answer
Trish_D
Trish_D

Contact Sunbeam directly - it shouldn't be an issue in the first place, in my opinion. No problem with mine but it is new.

Yvonne

Yvonneasked

Is there a recipe for making a loaf of bread in my sunbeam pizza bake and grill BT5350, please?

No answers
Pat

Patasked

Hi just unpacked new Sunbeam BT5350 bench top oven and noticed gap on left hand side of the door i.e. door doesn't close snugly. This will result in significant heat loss. Is this a fault in manufacturing and should I return unit to the store?

No answers
Bridget P.

Bridget P.asked

Hi there, purchased the oven today and I'm just trying it out on Bake... the heat light is flickering on and off every 10 seconds and it has been doing for twenty minutes now, seems odd? Also, should the bottom elements on Bake be glowing like the top, as there is currently no orange glow at the bottom of the oven? Thanks.

2 answers
Lorraine M.
Lorraine M.

Both top and bottom elements should be orange for bake. My top 2 elements stopped working after just 12 months use. Very disappointed in this product.

Sunbeam
Customer C.Sunbeam

Hi Bridget P,
Thank you for contacting Sunbeam. The light should only come on and off when the thermostat drops temperature and reaches it again. Not usually every 10 seconds. Best to return this unit to the store of purchase for a replacement. Kind Regards, Sunbeam

Lorraine M.

Lorraine M.asked

after one year use the top two elements don't work, just out of warranty, can they be replaced or do I just bin it as it only heats without top elements.

2 answers
Sunbeam
Customer C.Sunbeam

Hi Lorraine M,
Give our team a call and they may possibly be able to assist on 1300 881 861

Kerrie Young
Kerrie Young

My top elements have stopped working too.
Very disappointed.

Lorraine M.

Lorraine M.asked

used my pizza bake & grill oven for pizza & toast for one year, just out of warranty when top 2 elements stopped working can they be replaced?

1 answer
Sunbeam
Customer C.Sunbeam

Hi Lorraine M,
the elements can be purchased as a part. You can go to www.sunbeam.com.au and go to service & support to find or give us a call on 1300 881 861 for assistance

Anne

Anneasked

About the timer. I thought I’d read somewhere that it had to be fully rotated then brought back to required time. Can’t find where I read it. I didn’t do that tonight and set timer at 30 mins and that’s where it stayed.

4 answers
Barry
Barry

Page 6 point number 5 in the instructions says to rotate fully then return to the time you require.

Anne
Anne

It says it for toast but doesn’t for any other type of cooking. I was doing bake at the time.

Tarielle
Tarielle

I have never done this. I just put the timer onto the time I think I need to cook the food. Usually it's around the 30 minute mark, sometimes a bit more but it just counts down until it's finished, no problem.

trvlnb

trvlnbasked

Could you provide the dimensions please especially depth front to back? I plan to replace my original which has been great but now has a warped element at the top.

1 answer
Sunbeam
Customer C.Sunbeam

Hi trvlnb,
Thank you for contacting Sunbeam,
Dimensions are as follows:
H x W x D
350 x 406 x 499
Kind Regards,
Sunbeam

Luisa G.

Luisa G.asked

Hi, I have just bought one today and when the temperature is reached, the heating light keeps going on and off every 2-3 seconds. Is it normal? Thank you

2 answers
Sunbeam
Customer C.Sunbeam

Hi Luisa G,
The light would go on and off to keep the desired temperature but it shouldn't happen continually throughout cooking every 2 seconds. If it keeps up, please return to store...

Luisa G.
Luisa G.

Thank you for your reply. I have returned it to the store and got a new one. This one does it every 10-12 seconds throughout cooking when on bake but I guess it's normal.

Rallie

Rallieasked

I've just replaced my old Sunbeam Pizza Bake & Grill with a new one, and notice that the wattage is now 1400 instead of the old 1600, and also the bottom elements are now covered. I used my other one where possible instead of using the big oven, so need to know if the lower wattage and the covered elements will give me the same performance as the old one. The store assured me I wouldn't notice the lower wattage - I'm not so sure, especially with the now covered lower elements. Could you please advise. Thanks

2 answers
Sunbeam
Customer C.Sunbeam

Hi Rallie,
Thank you for your question. The bottom element covering is a safety shield and will not affect the heating or operation of your oven. The 1400 w still ensures fast heat up.

Rallie
Rallie

Thanks for your quick response and your reassurance. I really do hope this model is as reliable as my last one which I used everyday for 5 years without fault - cakes, slices, pizza, crumbed baked chicken, whatever - all perfectly cooked. It's demise was when it started tripping our electricity, and on reading the reviews on this site, found the problem to be warping of the top elements - one of which was tightly resting on the top of the (metal inside) of the oven. The bottom elements were not warped at all. Now hoping that the bottom elements in the new oven, because they now have a metal covering, will not meet the same fate in due course as the top ones in the old oven, and it'll be just as reliable as the old one, for another 5 years. :-)

MSA

MSAasked

Can this defrost frozen items?
what does reheat imply? can it defrost?

1 answer
Sunbeam
Customer C.Sunbeam

Hi MSA,
Thanks for your question. The BT5350 does not have a defrost setting so best not to put frozen foods in it. However our BT7100 does have a defrost setting

Amy J

Amy Jasked

What is the oven material? Is it 100% stainless steel?

1 answer
Sunbeam
Customer C.Sunbeam

Hi Amy J,
Thank you for your question. The oven inside is not stainless steel. It is a coated metal designed for easy cleaning.

Lefty

Leftyasked

I recently became a widower and I am in the process of learning many new things, especially cooking. Can the Pizza Bake & Grill cook a roast? I need to buy a new one but don't want to buy the wrong product.

Brian W

1 answer
Sunbeam
Customer C.Sunbeam

Hi Lefty. Yes, you can cook a roast in this unit. Just be mindful of the 19L capacity when buying your chose cut of meat/chicken.

pcw

pcwasked

Hi,
I have just purchased Pizza Bake and Grill BT5350. When I follow the instructions on toast the top is good but the bottom is underdone. It seems the heat is not distributed evenly?

4 answers
Sayersmob
Sayersmob

Hi to toast top and bottom use the pizza setting in the wire rack, the Grill setting is just top element, won't cook bottom and Reheat is just like an oven bottom element only. Bake is top and bottom but doesn't get as hot as pizza. Just play around with settings when you've worked out what you use its simple.

schmo
schmo

We have the same problem with ours.. despite it being set on toast setting and on the hottest.

Sunbeam
Customer C.Sunbeam

Hi PCW. When using the toast option make sure the wire rack is in the centre shelf and is in the 'sunken' position. If it is not sunken, the bread will be closer to the top element and will toast quicker.

Darryl M

Darryl Masked

Bought one of these ovens when you put it on bake to preheat the heat light keeps going off and on every 5 to 10 seconds but stays on all the other menus when preheating
Is this how it works or there is a fault with it?

2 answers
Sunbeam
Customer C.Sunbeam

Hi Darryl, the pre heat light should stay on until the temp is reached, are you able to PM your contact number and we can give you a quick call after the New Year break to assist further.

Darryl M
Darryl M

Thanks for the reply ended up taking it back and got another one to replace it working now

George L

George Lasked

The handle on my Sunbeam Pizza Bake & Grill oven BT5350 is getting loose. I cannot tighten the holding screws from the inside because the screws are behind the glass of the door. Any ideas?

2 answers
Sunbeam
Customer C.Sunbeam

Hi George L, Unfortunately this is not a part that can be repaired on the oven. Of course if the oven is under warranty you can return for a replacement.

George L
George L

Thank you for your reply. Nevertheless, I am dissatisfied with the blatant disregard with which the issue has been dismissed. The problem is obviously the result of faulty manufacturing that will render a perfectly working oven totally useless. I am disappointed with the attitude of Sunbeam in this instance and will have second thoughts when purchasing Sunbeam products in the future.

Shirly

Shirlyasked

i just wodering can this oven bake a 6 inch cake in good quality?

No answers
Jo Anne

Jo Anneasked

I purchased a Sunbeam Pizza Bake and Grill Oven today from Harvey Norman, Blenheim, New Zealand. When unwrapped, I found there is no hand book in the box. Does this model not have a book? I have purchased two earlier models over a number of years and am sure a book came with them.

1 answer
slardar
slardar

You can download a digital copy of the handbook here. Not sure if links are allowed on ieatwords.com, but here you go. Two versions are available.

https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/BT5350_17EM2.pdf
https://www.winningappliances.com.au/manuals/bt5350/bt5350_operatinginstructions.pdf

Most electronics you buy should usually include a operating guide. Probably a human error if they didn't include one.

cathy

cathyasked

Does the heating light keep going on and off when you when you want it to heat to 180.C? I just don't know when it has reached the temperature.

2 answers
alphacinator
alphacinator

After a few minutes from cold start. When finished it will ring but if left unattended, let's say you fall asleep while watching TV, moisture condenses on glass door.

slardar
slardar

It's just a simple thermostat that you find in most home ovens. At a certain temp, it switches off the power (LED goes off) and the heating stops, and assuming the timer is still ticking, the oven will power back (LED is ON) on to reach the desired cooking temperature.

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