Sydney Batteries (page 2 of 2)

Was unfortunate to get a flat battery in Sydney today and these guys were amazing. Promptly responded to my call for help and Brian (the technician) spent time making sure all was okay before leaving in spite of the extreme heat. Thankyou so much to Peter and your team. I'm a very happy customer

3 months latter...
My new Bosh deep circle battery is tested on my Merc AMG. Result=12.65 V!

Dear [name removed] if you are reading this please try to understand that you need to learn about cars and electricity before you call your self a professional.

You diagnosed problem with my alternator and even a leakage of electricity on my car without testing your crap battery.

I am seriously thinking to report your business as a scam and ask the government to prevent you from scamming and harming people selling them old batteries which y...

Called this " experts " to fit a new battery in my Mercedes AMG. After 6 months, car battery was 40%. Call this experts and the expert Peter answered the phone. Directly he diagnosed the problem. Electricity leakage in the system. When to see him directly, he changed the story, well, my car had problem with an alternator. All this lies to not replace the battery with the correct one. He sent me to Mercedes-Benz garage to change the alternator. After short visit, mechanics in Mercedes start to laugh! This experts from Sydney Battery fitted tra...

I called this company last month and the fellow introduced himself as Peter whose grasp of the english language turned out to be as poor as the quality of his unknown brand batteries. Anyways, I took the chance and despite Peter telling me that his technician would be there within the hour, after several hours of being stranded, the so-called 'technician' showed up. Long story short, the battery got changed however, it left me locked out of my audio system and the top-of-the-line-maintenance-free battery died yesterday so I did the job properly this time by calling NRMA. Sydney Battery is one hell of a dodgy company and I for one will never use them again.

The installer could hardly speak English, they billed by credit card for more than agreed, and then they replaced the battery without putting a power back on the vehicle, so I lost all my settings in the stereo.

Avoid at all cost. Never be so desperate to use this service. I had to get a jump start within 2 months of getting my battery replaced and since then i have jump started battery twice. Every time i call for a warranty replacement they say they are closed for refurbishment??!! How can a mobile battery replacement place be closed for recurbishment or renovations? Big time scammers and shonks. Plus the verbal abuse you receive from team manager peter and the appaling language to boot is an utter disgrace. Please everyone, they are not the cheapes...

Battery life of less than 12 months,absolute rubbish battery,avoid ssb,will never use again and will never recommend rip off,crap,garbage, not happy

I called Sydney Batteries 3 months ago to replace a flat battery. Despite advertising that they were the cheapest, I have since found out I was overcharged. 3 months on the battery went flat. I contacted Sydney Batteries who immediately sent me a text message saying I agree to the warranty conditions. I smelt a rat so clutch started the car and drove it to my mechanic. His test revealed it was a flat battery. I called Sydney Batteries again to arrange a replacement. [name removed] aggressively disputed this and said he would send one of his tec...

I purchased a battery from these guys & the guy came and installed it, after 1 month I noticed the clear cylinder on top of battery (that is meant to be green when battery is new) it was black but I didn't take any action as battery was still working.
A few months later battery would not start after car was not in use for 3 days & it continued like this every time car was not in use for 2-3 days I had to jump start it. I called them up (Sydney Batteries) as Invoice says 3 year warranty & he said he will come out to my place but if battery is s...

This company is a SCAM. They give provide faulty batteries to customers and do not fix the situation when you ask them for a new battery. They act aggressive and tell you that you have to pay to have it replaced! Even with a 3 year warranty!! And that is WHEN you can actually contact them, they always go straight to voicemail! This man is scamming everybody (as you can see below in almost every single comment) and I suggest that everybody call fair trading to complain like I am going to do right now.

Purchased 3 SSB AGM batteries for a game fishing boat - a $1000 investment.
One of the batteries was dodgy from the beginning - would not hold a charge. Over a year it deteriorated until I could not get a charge into it. Took it back to SSB who refused to honour the 3 year warranty because I had let it go flat!!!
It went flat because it was faulty not because of anything I did with the battery.
Stay away from SSB batteries.

[name removed] Sydney Batteries Team Manager will not honour 3 year warranty on my battery. Requested to text my Tax Invoice, which I did, then my receipt, which I did then he called me to say I had a 2 year warranty not 3 year. My Tax invoice clearly indicates 3 year. He then text a warranty condition agreement that I had to acknowledge. I refused. This company must be working on scams. I'm contacting the relevant NSW F/trade department to follow this thru.

Sydney Batteries should not be in business if it treats customers like this. Avoid them.

I rang and had a technician out within the hour. He was polite and knowledgable and the battery was connected and worked fine. After reading the reviews I am nervous about the longevity, but so far so good. Good price.

The " New" battery i bought from Sydney Batteries lasted just 5 months before it died and so i called the NRMA to run a diagnostic test on it to get an independent and unbiased result. The results showed the battery had a dead cell meaning it was cactus. I then called Sydney Batteries and the manager gave me this speel about if there was nothing wrong with the battery i would be charged an $80.00 call out fee. When the driver came he asked me how often i drove the car and so forth and said the car had a power leakage but when i showed him the N...

Please guys never ever deal with this company. They told me someone will be there within 1 hour and I was waiting and waiting but never showed up and when I called them to cancel my job and first think the team manage start with F...k you Mother Fu... bla bla. This is the customer service they have. Non stop swearing to me and I hang up.
Think about the future what could happen if I needed to change or replace the batter or something else.
I never recommend to anyone to go ahead with this shitt company

Don’t deal with this company! Pay extra and get NRMA or MARSHALL to replace your battery.

Their quote and alleged warranty for my 4WD battery replacement was the best I could find. I sent photo of existing battery and how it was connected as this was my 2nd battery, and had lugs instead of round terminals.
Mobile technician arrived after 1.5 hours but brought a battery with the wrong terminals. The technician did not know how to connect the battery, and my mechanic had to perform the installation.

In less than 3 months the battery was no...

Called at 1:50pm...text with quote arrived 1 minute later...technician at my home in less than 15 minutes...fast check of current battery and replacement as i knew was needed....pay pass quick and easy. .back on road in less 10 minutes...cannot fault service or response from Peter or the technician. ...just what i needed with a newborn and little time on my hands..

I got my battery replaced by them last month. The car started but eventually died again in 3 weeks time. I checked it with a mechanic who pointed out to me that the battery is not a new one to start with and is of a much lower power rating than the one that is supposed to be used for my car. My car uses 670 CC amps and the one these guys fitted was a 550 CC amps which is not suitable at all. I called them and a guy called Peter Law answered and as soon as he knew I was calling for warranty replacement he totally lost interest in the call and s...

I rang and had an appointment for Tuesday between 10-1230. On Saturday morning at 8am I recieved a call to say they were in the street to replace the battery. I had done night shift and was not happy to receive this call, I explained it was the wrong day and time and said I would like to cancel my Tuesday appt as I was not confident with their business processess if they could get this so wrong. Then the guy started yelling at me that he did not want a customer like me anyway and did not want my business. Great customer service - NOT.

I called on a Saturday and needed to get my car battery replaced. I was given a 2 hour slot straight away. The technician turned up on site within that time and had communication leading up to his arrival. The technician was polite and efficient and most importantly, the car started after he left. Could not ask for more from a service. It does exactly what it advertises on their website - thank you!
UPDATE: After having had the battery replaced in March this year, by August I was having problems again. They came and checked and (after ...