Sync Energy
- syncenergy.com.au
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Reviews
Pumping out the kWh!
QLDWhen looking for solar on my new build i got into contact with Nathan W from the Brisbane office. Nathan bent over backwards to recommend a 9kw system for my property, with a high quality inverter. The price was significantly lower than other quotes i had received for comparable systems.
There was minimal paperwork and a date for install was locked in. The install boys were pleasant and efficient and helped me download the app and how to use it. I have been pumping out the kWh with continuous days of 50+ kWh going back to the grid! Very impressive!
I would recommend Sync Energy to my friends, family, and even enemies - nobody should miss out on this sort of value!
Highly recommended
QLDBrett Marks was a pleasure to deal with from start to finish. Highly recommend Brett and he has also followed up and assisted with some issues outside of his usual role. The whole process from information to installation was 10/10 and of high quality. Highly recommended.
Solar redemption
NSWOur first solar system was a joke with mimium savings.When I first saw Sync Electricity it peeked my intrest for a meeting with Jonathon.
This meeting outlined all the working and technical issues as well as what would be happening further down the track.
Our installation was on time and done professionally, the system has been in for 2 months now and we are already seeing big savings.
Give Sync a call and see what they can do for you.
Cheers Bruce
We haven’t had it long but so far it is looking great.
NSWThe young man, Annakin, who sold us on the unit was really knowledgeable and explained everything so that we could understand. He was more than helpful in many ways. The installation was no problem and they did it in a day and took photos for us plus we got an app on our phone that shows us what power is being produced and where it’s going. If this keeps being this good we will definitely get the battery and join the Sync family.
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The Sync Energy "$0 Bill Virtual Power System" just makes lots of cents
NSWOur Sync Energy solar + battery system (5kW inverter, 6.64kW PV panels, 20kWh battery) has been running since early June. We are really happy with our Sync Energy solar + battery system, which is now generating 35+kWh a day whereas it started around 12kWh a day in early June, as expected with winter conditions. Wow, we're not even into summer yet!
The Sync Energy "$0 Bill Virtual Power System", coupled with its 10 year contract, is an amazing value proposition for anyone who understands Return On Investment (ROI) concepts. The 4 year ROI of ou
... Read morer $26k investment their consultant forecast is spot on, now validated after we received the letter from our grid energy provider (currently Alinta) at start of July 2023 informing us of increases to NSW power prices. We were expecting 24% which was touted by the press leading up to the price hike event, but ours turned out to be an average 36% increase across all off-peak rates! So what this means from a financial perspective, is after our $26k investment will be paid off after 4 years, our power for the 6 years thereafter is FREE! And, a large area of our north facing roof is now shielded from the hot summer sun by the 16 fabulous PV panels, so am sure our home will be a lot cooler throughout summer & require much less use of the a/c system. Yes, very happy! Regards ... Michael & Michelle Gyler (Westleigh NSW)
Salesmen approach
NSWAnakin’s easy going professional approach was very comforting allowing me all the time required to understand the system prior to signing. Very happy with results.
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Mostly good once we overcame some initial issues
NSWThe system is great, monitoring good however there were some installation challenges at the beginning.
Initial plan for battery and inverter location had to be changed at time of install which caused some delay. In addition there were some quirks with the wifi connection to the network that took some time to resolve.
There is an ongoing issue where Sync do not yet have a suppliers licence so I have to maintain my contract with current supplier and be reimbursed each month.
None of these things are massive issues, just not as smooth as it could be. I’m sure sync will improve as they get feedback and tidy up the experience.
Great service
NSWGreat service from the start is very helpful and professional
So far so good
NSWI’ve had my solar installed for 3 weeks now and so far been very happy. Jonathan has been a pleasure to work with, explained everything clearly and followed up with any questions I had. Wouldn’t hesitate to recommend him and Sync for your future solar needs
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No Follow-up to Service and Warranty Issue for over 4 Months
SADespite acknowledging and fault with the solar system and repeated promises to send a technician, we are now 4 months later without resolution. Very poor service and client experience.
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Sync Energy put my mind at rest & knowing I won’t have anymore electricity bills is a godsend. Great service.
NSWJonathon is very professional, honest and friendly. Helped me figure out exactly what I need as well as the finance. Wonderful service!
first venture into solar
NSWHelpful, knowledgeable, accessible. Always We have had the pleasure of dealing with Anakin in managing the process of installing solar thru syncenergy. Anakin has been extremely helpful. calls and resolved issues that we had.
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Long awaited product
NSWWe waited a long time for Solar. As we work full time we always assumed solar was not for us. Anakin was super informative and helpful in finding a product that worked for our lifestyle and family
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All is well now and displays my inventors performance!!!
WAAfter talking to Jerick from Perth SNYC ENERGY, he was able to guide me through the updating and installing of SYNC DiSPLAY on my mobile phone and it is secured.
The customer service was exceptional and they agree that everything you have running of your internet must be SECURE .
Now knowing all of my appliances that run of my internet is totally SECURE . Thank you so much for your customer service .Denis .
Getting Solar a brave new world
NSWI found the advice I received from my consultant Alex Morris of Sync Energy to be superior to all the other advice I had received from other companies (8). He was the only one that told me the way I was planning to have the solar panels configured in would be inferior to the way he would advise. He was the only one that took the effort and researched photos of my roof in wintertime. These showed shadows from trees across the road that fell across sections of the proposed solar panels which would have restricted performance. I had the proof in m
... Read morey own hands summer was OK but winter was restricted. We agreed to shift a section of the panels to the western roof which now gives me good performance in the afternoon. The bulk of the panels face north which gives excellent morning performance as well as better overall performance. I rang him repeatedly with questions which he always answered quickly and efficiently, he always got back to me was patient and polite. The installation team was on time and efficient and worked like beavers and had the job finished by late afternoon. I didn't think they would finish in a day but Mark and his offsider didn't stop and got the job done, they also left the area clean. I am now waiting for the supply authorities to supply and fit the new solar meters. I am very happy with Sync Energy and have found them hard to beat in price, quality of equipment and level of engineering advice. I am an electrician myself and am a hard marker but I can recommend this company.Questions & Answers
Hi,
What brand of panel do you normally install.
Hi Jas,
We offer a wide range of quality products that has Australian local office and all warranty backed up locally.
Here are some our recommended products for solar panels. From budget to high end
Longi, REC, Astronergy and LG etc
Get an answer from our members and Sync Energy representatives
Details
 | | | | |
|---|---|---|---|---|
| Category | Solar Panel Installers | Solar Panel Installers | Solar Panel Installers | Solar Panel Installers |
| Clean Energy Council Member | Yes | Yes | Yes | Yes |
| Clean Energy Council Recognition | Member | Member | Member | Member |
| Solar Connection Type | Grid-Connected and Hybrid | Grid-Connected and Hybrid | Grid-Connected and Hybrid | Grid-Connected and Hybrid |
Contact info for Sync Energy
- ABN: 15616356837
Extra Information
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