Great customer service experience with Tim Brown from Solar Miner throughout the whole process. He is professional and easy to communicate with. Very happy with the price and installers were quick and friendly. Looking forward to the solar performance and savings. Solar Miner is highly recommended.

Process from getting the quote to the installation of solar system was very smooth and handled in professional manner. Tim was excellent to keep updating on the status of progress .Tim was very well approachable by phone and he also responded to emails promptly. I didn’t have references from anyone for Solar Miner, I found them on google and sent the inquiry for solar system and till today quite happy with service. Good service Tim, keep it up.

I have been approached by Alan from SolarMiner couple of time and after I made my mind to proceed with installation and product he did not follow up even after me contacting their call center leaving message and emailing him.

Sitting here at home waiting for my install no one has turned up no phone call will be asking for deposit back and they can shove it don't use warning

Very easy to set up. Marks been great at keeping me informed with the set up. I have recommended solar miner to friends and family and already 3 family members have signed with solar miner.

I will provide more information soon I'm Still trying to know what happened with my installation that never took place After having all my government approvals. Excuse is We tired Calling you. You Never answered. But they got no proof of calling me. They have emailed me and the sales consultant who use to send me sms didnt even try to message me. I just found out my neighbor is still waiting for his installation form the same company. I told them to call and check. I phoned them in Dec too and i was told that the installation team would get in touch with me. No calls emails or SMS from these guys. Excuse is you Rebate has expired.

Service getting the quote and grant was great service....but still havent got install date, I received QR code for installer on 21st October and have rang for update of install and still getting no response.

The process was very impressive from the beginning. The sales personals who handled the paper work, specially Allan Johnson who guided me through the whole procedure, was excellent. The panel installation was very good and the job was completed on time.

Had great assistance during the process from Alan and Richard from Solarminer they gave us great initial and followup support during the process - the installation guys Jesse and Mick where great

Installation job done with perfection
Good and hard working people
Helped to install apps and to understand total solar system
Easy communication with Solar Miner
Contacted me frequently to assure system works perfectly

Their sales and customer service team are very professional and know the process really well. They were in constant touch with me throughout the process of getting a quote, obtaining approvals from solar vic for the rebate, installing the panels, getting the certificates. In each call, the person I spoke to did not forget to give their direct line asking me to contact them directly in case I had any issues or questions. They even followed up after a month asking if everything was okay.
The installer was very good too. I recommend Solar Miner to anyone who wants to go solar and likes good customer service.

Great customer service. Very easy to deal with Tim and other team members.
Installer was very professional, did great job. Solar System installed working great. I Highly recommend Solar Miner.

I contacted Solar Minor as my work colleague recommended.. Quote was for what I needed based on electricity usage. Installers were very pleasant, quick and professional with their work, leaving the work site clean and tidy. Inspector was impressed with work done, one small change required and attended to next day. I have recommended Solar Minor to my family, friends and work colleagues. They will not be disappointed.

Offered quote for what you need and not what you want. Their after sales customer service is great. No fuss sales support. it was job well done for me so i recommended 2 of my
friend already.

I contacted Solar miner based on my friend recommendation. Rajan whom I did not know came evaluated site conditions perfectly and provided very competitive quote. Thank God I did not accept other solar company would have been disastrous. Their proposal is to integrate 3kW single phase Inverter that we already have with the new 3-phase Inverter. What a joke. I have enough documentary evidence.

I was dealing with Tim and Austin. They are very friendly and responsive. Tim was able to organize special arrangement to suit my roof. Excellent experience with them.
Installers are also good at their jobs, who managed to fit as many panels as my roof allows.
Solar miner also organizes Inspector review to make sure installation is done up to standard.
I have been recommending them to friends. :)

I was dealing with Austin. It was very nice to talk to him and deal with him. Very friendly and good knowledge about products. And also concern as well about customers