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Reviewer Photos & Videos
NastySydney, NSW
Good and smooth service - 858272
Satisfied with the service they provided end to end. There was no hassle.
Installation was smooth. There was some delay but I was told that was because of the COVID-19 issue. The price I felt was a bit high for the configuration I chose. Got good reviews from others before going with them. Overall satisfied with the service and the company till now.
Similar opinion? Write a review on ieatwords.com.au!
JasonSydney, NSW
Bad service and disregard for your property
Consistent contact prior to paying money then next to no contact after. Was lied to on numerous occasions regarding approval and install. The installation team broke roof tiles where they were walking then expected me to pay for new ones. They left rubbish and bits and pieces all over my roof without any tidy up.
Would not recommend to anyone.
1 comment
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Good Company till now - project#861399
- The installation process was quick and easy. However, there was a delay for installation from the agreed date.
- No issues with the company till now other than the delay in installation
1 comment
Arise SolarArise Solar
Hi Kamal,
Thanks for making the purchase of your new solar system with Arise Solar! We're sorry for the way you feel for your installation process. We appreciate your business, thank you again!... Read more
Do reach out to us for some more discussions, we're available on [email protected]. Cheers!Similar opinion? Write a review on ieatwords.com.au!
Find out how Arise Solar compares to other Solar Retailers
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SkywriterDarling Downs, QLD
- 2 reviews
Don't know how I managed before!
The system was installed in one day and I was pleased with the swift execution of the whole deal from my first contact with Arise Solar to completion. The contractors were polite and they cleaned up everything afterwards.
1 comment
Arise SolarArise Solar
Hey Mary,
Thank you for taking out time to share your feedback. Your feedback motivates us to keep up and exceed the service standards that we adhere to. We're so grateful to you for being so kind to... Read more
share your experience in the form of this beautiful review.Similar opinion? Write a review on ieatwords.com.au!
ElioSydney, NSW
good job
initial purchase was very simple and quick and follow ups were efficient.
The installation process was extremely stream lined and punctual.
Final paperwork was presented to energy supplier as promised.
all up a very good result
1 comment
Arise SolarArise Solar
Hi Elio,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers... Read more
like you that make our job wonderful. We look forward to serving your friends and kin too.Similar opinion? Write a review on ieatwords.com.au!
Rajeev NijhawanSydney, NSW
- 2 reviews
Service could have been better
Took quite a while for the company to complete the installation. The company forwarded the solar details to the electricity only after receiving the complete invoice payment. They need to be more professional and trust their customers.
1 comment
Arise SolarArise Solar
Hi Rajeev,
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We would love to know why, so that we can deliver a better experience next time. Yo... Read more
u may reach us anytime at [email protected].Similar opinion? Write a review on ieatwords.com.au!
Professional installation
All went well with the first phone call to the final work on site. They came when they said and carried out the work in a timely and professional manner.
1 comment
Arise SolarArise Solar
Hey Gabe,
Thank you so much for taking the time to leave us this amazing review. We're so grateful for your kind words. Thanks for sharing your review with us and the community. You made our day!... Read more
Do reach out to us for some more discussions, we're available on [email protected]. Cheers!Similar opinion? Write a review on ieatwords.com.au!
Pamsunshine coast
Project Number 859400
Due to Christmas, the installation took a little longer than we would have liked, and the installation of our inverter took too long. All in all we have no problems with Arise, staff were very friendly, professional and sympathetic to the delay. I would be happy to recommend Arise to anyone interested in installing solar panels
1 comment
Arise SolarArise Solar
Hey Pam,
First of all, thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business, one of... Read more
which we're really proud of, the professional services you've been experiencing. I'm so glad you're happy with Arise Solar.Similar opinion? Write a review on ieatwords.com.au!
Great service provided by Joy and his team from start to end and after installing the system.Highly recommend arise team
Easy installation and great team. No issue with contacting team at all. After installation team called to make sure everything went well before they take dues. Highly recommend arise Brisbane team
1 comment
Arise SolarArise Solar
Hey Rupinder,
Thanks for your recommendations and writing for us. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority and your revie... Read more
w reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serve your friends and kin too.Similar opinion? Write a review on ieatwords.com.au!
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project number 859289
I was very happy with the installation of solar panels and staff were easy to deal with. Very professional and would definitely recommend to anyone who is looking to have solar panels installed
1 comment
Arise SolarArise Solar
Hi Jeannette,
We feel exited, learning about your experience dealing with our teams. Also are motivated, as through such words we realize that our efforts are being noticed. We're so grateful to you ... Read more
for being so kind to share your experience in the form of this review.Similar opinion? Write a review on ieatwords.com.au!
DavidMetropolitan Adelaide, SA
Very Happy with service and solar panels
From the beginning to the end Arise Solar were great to deal with. Responded to me quickly and installation went well. Original install date was changed but I think it was because it was of 40 degrees that day. In any case they kept me informed. Solar panels so far are getting great results.
1 comment
Arise SolarArise Solar
Hi David,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and sati... Read more
sfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serve your friends and kin too.Similar opinion? Write a review on ieatwords.com.au!
SreekumarMetropolitan Adelaide, SA
Very good
Dealing with the company was good. They did the paperworks very fast. They did what they have promised. But, unfortunately the behaviour of the panel installer/electrician was not comfortable. Thanks.
1 comment
Arise SolarArise Solar
Hi Sreekumar,
We want to thank you for your feedback and criticisms both. We've taken your thoughts to heart and we're planning on making some internal changes based on your recommendations.... Read more
Do reach out to us for some more discussions, we're available on [email protected]. Cheers!Similar opinion? Write a review on ieatwords.com.au!
kazMetropolitan Adelaide, SA
- 2 reviews
861300
I chose Arise Solar as a friend referred me . I had no issues with the customer service from initial calls, there was a slight delay in processing but that was the hold up from the electricity company of about 2 weeks . I was contacted by a local Installer ( Adelaide area) who was on time and helpful, fast and seamless install.
The solar panels were installed and activated 2 weeks later. Once again the 2 week delay was from the electricity company who installed a new meter box for me .
so far no issues and have had 2 calls from arise solar with follow up to ensure everything was okay
would highly reccomend
1 comment
Arise SolarArise Solar
Hi Karen,
We appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future. Thanks for your trust, we're thankful for amazing customers like you.... Read more
Do reach out to us for some more discussions, we're available on [email protected]. Cheers!Similar opinion? Write a review on ieatwords.com.au!
DavidSydney, NSW
Job number 863934
I would like too thank sarah and the installer team for everything they have done i am 100% happy from word go and the way they went too arms length get all done, regards dave,m
1 comment
Arise SolarArise Solar
Hey David,
Thanks very much for your balanced and fair review of Sarah and team. I'm glad you felt our efforts put in from beginning to the end was well done. It's something we've worked hard on and we're pleased our efforts resonated with you.... Read more
Do reach out to us for some more discussions, we're available on [email protected]. Cheers!Similar opinion? Write a review on ieatwords.com.au!
ART
- 2 reviews
The right time is now.
We choose Arise Solar from a host of other providers based on the quality of their systems, their availability nationwide and a competitive costing. It was easy to organise with the helpful staff able to answer questions readily. The only drawback is that they couldn't control the weather for the installer. After three attempts we finally got the setup installed and working well. There was ample follow up about the installation and efficiency. I have no hesitation in recommending them to friends and family.
1 comment
Arise SolarArise Solar
Hey,
Thanks for placing your trust in us and your willingness to share. We're thankful for amazing customers like you. Happy to have you experience our world class services!... Read more
Do reach out to us for some more discussions, we're available on [email protected]. Cheers!Similar opinion? Write a review on ieatwords.com.au!
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MusaSouth East Queensland, QLD
Mr Musa
Guys AriseSolar it’s very poor customer service experience you never get them on customer service I saw their solar prices on Facebook I believe but when I deal with Mr call himself Rod I don’t know that is correct name or not I have paid to them $100 deposit I have told him don’t put any application or apply for any before I will let you know
I have SMS him but he ingrown he apply to Energex before I signed I have checked AriseSolar they are in same place for EuroSolar has been showdown that company very bad many people has been victims i hav...Read more
4 comments
Arise SolarArise Solar
Hi Musa,
Your review is very concerning to us. We're terribly sorry to have disappointed you. We insist you to get in touch with us at [email protected]. Your registered contact details... Read more
and project number will help us to look into it and come out with a favourable outcome.I really disappointed rod because the way he deals with costumers is wrong am still looking for my money to be paid back I was asking more than month and I will keep asking I have all messages multiple times but he didn’t care
Arise SolarArise Solar
Hi Musa,
We insist you to please get in touch with us at [email protected] with your contact details so that we can get in touch with you promptly. ... Read more
Regards, Arise Digital TeamSimilar opinion? Write a review on ieatwords.com.au!
lies no thruth bull dust
After purchasing the 6.6kw package from Arise solar a was fairly happy untill i had to get the smart meter put on i was told this would be free but to my suprice i was charged $600 for it. i have not found any saving in the solar so far and wish i did not spend so much money on this rubbish. Do your self a favour and skip solar nothing good in it, trust me. 848425 is my number i was aske to leave a review as well so here it is
2 comments
Arise SolarArise Solar
Hi,
We want to sincerely apologize for disappointing you. However, we'd like to learn more about your situation and what exactly happened as we want to make things right. Please mail us at onlinesupp... Read more
[email protected] and we will get back to you promptly. We look forward to hearing from you and earning back your trust.Well i did ring up and ask about this or has that been forgotten to like the bullshit i got about the smart meter
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Never Trust this Company
We got told 2 5kw inverters would be fine for our new solar system then on the day of installation we got told that we should have gotten a 10kw Inverter however when the 10kw inverter came so did an extra $700 bill in which we got told we had to pay as the finance had already been paid ...It also took 3 Months for the Solar Credits to come through.. Would Never Recommend Them To Anybody,
Now we get told if we don’t pay the $700 we have No Warranty and they I’ll take legal action,, So BEWARE OF ARISE SOLAR
2 comments
Arise SolarArise Solar
Hi Brad,
Apologies for the way you feel. Kindly get in touch with us at [email protected] so that we can learn the details. We request you to include your project number with your contact details in the email to look into it.... Read more
Regards, Arise Digital TeamProject no. 851810 Brad Trewin 0402697647
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BazzaSouth East Queensland, QLD
858986
not here when installed- no issues as yet happy with company. there was about a two week delay for the installation due to a delay in getting the panels [damm covid19] but all that was resolved.
1 comment
Arise SolarArise Solar
Hi Barrie,
We’re so delighted to learn about your good experience dealing with our team. We thank you for your time and effort to share your experience and your review makes us realize that our efforts are being considered and appreciated.... Read more
Do reach out to us for some more discussions, we're available on [email protected]. Cheers!Similar opinion? Write a review on ieatwords.com.au!
KikiDarling Downs, QLD
Looks good.
Took some time to get started due to wrong meter box but after that they rushed to get it done and Looks good. Haven't received an electricity bill yet so can't see the difference. But I'm hoping for a massive improvement to the bills :)
1 comment
Arise SolarArise Solar
Hi Kiki,
Thank you for the review! Arise Solar appreciates when our customers take time to leave a note about us! We are glad you experienced our world-class services and hope to see you saving on your bills the same way you also looking at!... Read more
Do reach out to us for some more discussions, we're available on [email protected]. Cheers!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Thaoasked
What is your process time in sending your electrician to inspect when you have a faulty inverter system just recently installed not even a month old?
1 answer
Arise SolarArise Solar
Hi Thao,
Kindly help us with your project number so that we can assess the same and get you the update. We're looking forward to hearing from you. Also, you can get in touch with us at [email protected] with your registered contact details and we can get in touch with you at the earliest.
Regards,
Arise Digital Team
Laurie Banksasked
How long have you been in business
Noted that uyou do not have Clean Ene3rgy Council approved retailer is there a good reason .
Natalieasked
Im looking at getting solar, are you, Arise solar CEC Accredited Solar
2 answers
No I am a disgruntled customer
Arise SolarArise Solar
Hey Natalie,
All our Installers are CEC Accredited. We also are in the CEC Member list. Please share more concerns at [email protected] and we can share more info to your specific ones.
Regards,
Arise Digital Team
@Ian,
We believe your issue has been resolved by now.
Please get in touch with us again in case of any more concerns.
Regards,
Arise Digital Team
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Arise SolarArise Solar
Hi Jason,
Thanks for sharing your experience in form of a review here. We're sorry for the way you feel. If you give us a chance to discuss we'll try to gain your trust back. Kindly write us at onli... Read more
[email protected] and we'll be in touch with you.