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NHD
- 2 reviews
Great customer service
Table King has a chipped bowl warrantee, which I took up when my dinner set got damaged. Thanks Justin for replacing both the chipped and scratched bowls from my dinner set. Great service.
1 comment
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excellent service
ordered platter, wrong one delivered, correct one delivered and received 1 day later. fantastic service. company went beyond the call of duty to make sure I received correct platter before required for visitors arriving. also fantastic good will, allowing me to keep the wrong platter . this is the first time I have purchased from Tableking but will certainly be buying from them again.
1 comment
Justin H.Tableking
Every now and then we make a mistake. The important thing is to fix that mistake as quickly as possible. We are so happy that everything worked out and we rectified the error within the time frame you needed. Your review is very much appreciated.
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VenessaSydney
- 7 reviews
- 8 likes
Excellent
Lost Parcel with Fastway Justin went above & beyond to fjx
I ordered a Global Knife Set which was posted out with Fastway and was then lost. Justin was very helpful in sending out another Knife Set to me while he took care of the investigation of the Lost Set with Fastway. He didn't question the situation and got straight onto it for me so i could receive my knife set ASAP. I really appreciate this Justin and very happy to hear that the lost set had been returned to Table Kings warehouse.
I'll be a returning customer in the next few months.
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- Verified customer
Went an extra mile in customer service
I've ordered a present for my friend's wedding, and the order somehow got lost due to the cyclone in Queensland. When I contacted Table King just a few days before the ceremony, they reassured me I'd get it on time. I received the parcel the very next day via urgent delivery. Really appreciate their care and their willingness to resolve this issue in such a nice and friendly manner. Totally recommend Table King and would definitely use them again.
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Exceptional customer service!
There were delays due to the recent weather and flooding, Justin made sure that our order was delivered on time for an important function!
1 comment
Justin H.Tableking
Thanks for your glowing review. Admittedly we certainly had everything against us for your order. In the end after some challenges we managed to deliver on time in the end.
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Nate
- 2 reviews
Great bag, my wife will love it
The measure for me of great service is not that things go perfect but how people react when they don't and I'd say tableking did a great job. They listened, followed up and got back to me with a solution immediately. Happy to buy again from tableking.
1 comment
Justin H.Tableking
Thank you for your kind review. While we can not guarantee everything will go as planned we certainly strive to ensure problems are sorted in a very timely manner. We look forward to serving you again in the near future.
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Lynne LairdMid North Coast, NSW
- 2 reviews
Thankyou Justin. great Service and response to order.
4 days before Christmas order requested after hours and delivered on the 22nd.I wish we could get this type of service from more businesses.
Highly recommend and will be back.
1 comment
Justin H.Tableking
Christmas is a challenge for all internet companies to try to get things delivered on time especially when orders are left till the week before Christmas. We are so pleased everything worked out and your items arrived in good order and on time.
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Awesome customer service and care
I had ordered a Global knife from Table King just a couple of days before Christmas, Justin had taken very good care of my order and had made sure that the delivery would come before Christmas. It was delivered the very next day as Justin had not only made sure my order would be received in time, he had sent it through an express service even though I had only paid for the standard postage!! I would recommend using Table King for quick and easy buying!!
1 comment
Justin H.Tableking
Merry Christmas Dan. We look forward to you and your friends choosing Tableking in the future. Regards Justin and Jennifer
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Jenny BBrewarrina
Jenny is happy!
I bought two four piece dinner sets which arrived in perfect condition and in very reasonable time considering I live in remote NSW. Very happy with all aspects of the transaction.
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Eddie88Sydney
Excellent customer service at Table KIng
I recently bought two (166cm) nutcracker soldiers for Christmas decorations. As a result of a mix-up between Table King and their wholesaler, the items hadn't arrived ten days after having been ordered. Given the delay, Justin (the Proprietor) immediately arranged to have both items air-freighted from Melbourne to the Gold Coast to ensure they arrived the next day and at substantial cost to Table King. Upon arrival of the items, one was unfortunately damaged. Again, immediately upon being notified (and even before I had sent confirmation photog...Read more
raphs) Justin offered compensation or replacement, in a manner consistent with an enterprise which respects the value of repeat custom. The true test of a business is how they respond to issues when they go wrong (as they will from time-to-time) and in this regard, Table King shone. Well done Justin...I will be a returning customer!1 comment
Justin H.Tableking
Thanks Eddie for your words of praise. As you are aware the cost of air freighting was almost the cost of the order itself. That being said we knew these were important to you and were prepared to tu... Read more
rn a blind eye to the costs simply to ensure your goods were delivered as promptly as possible. Merry Christmas to you and your family. We look forward to serving you in the future.Similar opinion? Write a review on ieatwords.com.au!
JimiGippsland, VIC
- 9 reviews
- 8 likes
Disappointed with quality of Off-White Director Chair Covers
Purchased Craft Studio Director Chair covers a few years back (coloured striped) which were much better quality than the current purchase of the Off-White. Expected material to be heavier cotton; very flimsy and cheap looking. Disappointed.
2 comments
Justin H.Tableking
We are surprised at your feedback as we have had nothing but praise from our customers regarding Craft Studio chair covers. If you have not used and they are in perfect as new condition we shall happ... Read more
ily refund on their return to us. Regards Tableking ManagementThank you. We have purchased Craft Studio overs before and have been very pleased with them. The covers are on the chairs so we will have to live with them. They are much lighter weight than our pr... Read more
evious purchase, hence our comments. We thought they would be a heavier duty (like a canvas type) rather than a very lightweight (nearly cheesecloth like). Our previous covers (coloured striped) were much better (heavier) quality. My husband's (Gordon) comment was "Hope you didn't pay more than $7.50 for them!." I did not enlighten him as to what I paid. Kind regards, Irene HaySimilar opinion? Write a review on ieatwords.com.au!
KatarzynaWantirna
- 7 reviews
- 12 likes
Beautiful dinner set
Dinner set was on special and it's beautiful!
Excellent communication and arrived within two business days. The only criticism is with their courier who left the $400 of product on my doorstep disregarding the request for a signature. Would use them again without hesitation. :)
1 comment
Justin H.Tableking
Hi there
As we have no way of identifying your order through your review please contact our office so we can get more details. Your contacting us helps us to address the problem with the courier man... Read more
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Have been wanting one for ages
Very pleased with my Le cruset French oven. Free gift is great too. Service excellent. Can recommend Tableking absolutely. Very good customer service.
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GREAT SERVICE
Ordered Wine glasses but they didn't fit in our dishwasher. Very obliging to allow return and forward me a full refund!
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Fast delivery makes me happy
I needed a wedding present urgently. I called and asked if they had a certain cutlery set in stock. Nothing worse than buying and finding out it is unavailable. They shipped same day and I got it in Melbourne next day. I'll be back for sure.
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Tricia
- 2 reviews
- 1 like
Outstanding
We purchased a gold tablecloth and on receiving it found it had too much pattern on it for our liking. We contacted. Tableking and they organised to refund the item on its return. Problem free customer service.
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Spode Teapot
After a rollicking set of emails back and forth with customer service, I conclude that online buying may be a bruising experience. I bought a teapot advertised as Made in England as a gift for a teaset collector. Dear me! It arrived with a made in China label. In the end, the website was "corrected" and I was instructed to return the item. I pointed out that this was misleading and caused me inconvenience. I was called "venomous" and told that I had spoiled his otherwise perfect day and why did he have to get "ME?" Well, folks, this is not a gag I will fall for again.
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JessaGNew Zealand
- 3 reviews
- 2 likes
Excellent Service
I ordered a huge amount of tableware from here (over 200 pieces!) and it was delivered exceptionally quickly and all perfectly packaged with not one breakage! Thank you!!
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A pleasure to deal with
I bought 2 items just before Christmas and they really went the extra mile to make sure I got the items as quickly as possible. The products were great and the service was fantastic.
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Great Service
On the two occasions I have made purchases from Tableking their service has been second to none. I encountered a pass word issue with my recent purchase which was promptly dealt with directly by their administrative department. Their online website is designed to give sufficient information regarding the products to allow you to make an informed choice prior to purchasing. I would thoroughly recommend Tableking.
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Justin H.Tableking
Hi there,
We pride ourselves on offering Australia’s only dinner set chip warranty. We have had this in place for over 15 years. We feel it is important for our customers to shop with confidence not... Read more
only in the brands we sell but also to confidently shop with Tableking. Thank you for your lovely Tableking review.