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Reviews

4.2

105 reviews
5
(80)
4
(5)
3
(2)
2
(2)
1
(16)
  • Product Quality
    5.0 (6)
  • Return Claim MadeYes (0) · No (12)
  • Shipping
    5.0 (3)
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NHD

NHD

  • 2 reviews

Great customer service

published

Table King has a chipped bowl warrantee, which I took up when my dinner set got damaged. Thanks Justin for replacing both the chipped and scratched bowls from my dinner set. Great service.

1 comment
Tableking
Justin H.Tableking

excellent service

published

ordered platter, wrong one delivered, correct one delivered and received 1 day later. fantastic service. company went beyond the call of duty to make sure I received correct platter before required for visitors arriving. also fantastic good will, allowing me to keep the wrong platter . this is the first time I have purchased from Tableking but will certainly be buying from them again.

1 comment
Tableking
Justin H.Tableking

Every now and then we make a mistake. The important thing is to fix that mistake as quickly as possible. We are so happy that everything worked out and we rectified the error within the time frame you needed. Your review is very much appreciated.

Venessa

VenessaSydney

  • 7 reviews
  • 8 likes

Excellent

published

Lost Parcel with Fastway Justin went above & beyond to fjx



I ordered a Global Knife Set which was posted out with Fastway and was then lost. Justin was very helpful in sending out another Knife Set to me while he took care of the investigation of the Lost Set with Fastway. He didn't question the situation and got straight onto it for me so i could receive my knife set ASAP. I really appreciate this Justin and very happy to hear that the lost set had been returned to Table Kings warehouse.
I'll be a returning customer in the next few months.

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  • Verified customer

Went an extra mile in customer service

published

I've ordered a present for my friend's wedding, and the order somehow got lost due to the cyclone in Queensland. When I contacted Table King just a few days before the ceremony, they reassured me I'd get it on time. I received the parcel the very next day via urgent delivery. Really appreciate their care and their willingness to resolve this issue in such a nice and friendly manner. Totally recommend Table King and would definitely use them again.

Exceptional customer service!

published

There were delays due to the recent weather and flooding, Justin made sure that our order was delivered on time for an important function!

1 comment
Tableking
Justin H.Tableking

Thanks for your glowing review. Admittedly we certainly had everything against us for your order. In the end after some challenges we managed to deliver on time in the end.

Nate

Nate

  • 2 reviews

Great bag, my wife will love it

published

The measure for me of great service is not that things go perfect but how people react when they don't and I'd say tableking did a great job. They listened, followed up and got back to me with a solution immediately. Happy to buy again from tableking.

1 comment
Tableking
Justin H.Tableking

Thank you for your kind review. While we can not guarantee everything will go as planned we certainly strive to ensure problems are sorted in a very timely manner. We look forward to serving you again in the near future.

Lynne Laird

Lynne LairdMid North Coast, NSW

  • 2 reviews

Thankyou Justin. great Service and response to order.

published

4 days before Christmas order requested after hours and delivered on the 22nd.I wish we could get this type of service from more businesses.
Highly recommend and will be back.

1 comment
Tableking
Justin H.Tableking

Christmas is a challenge for all internet companies to try to get things delivered on time especially when orders are left till the week before Christmas. We are so pleased everything worked out and your items arrived in good order and on time.

Awesome customer service and care

published

I had ordered a Global knife from Table King just a couple of days before Christmas, Justin had taken very good care of my order and had made sure that the delivery would come before Christmas. It was delivered the very next day as Justin had not only made sure my order would be received in time, he had sent it through an express service even though I had only paid for the standard postage!! I would recommend using Table King for quick and easy buying!!

1 comment
Tableking
Justin H.Tableking

Merry Christmas Dan. We look forward to you and your friends choosing Tableking in the future. Regards Justin and Jennifer

Jenny B

Jenny BBrewarrina

Jenny is happy!

published

I bought two four piece dinner sets which arrived in perfect condition and in very reasonable time considering I live in remote NSW. Very happy with all aspects of the transaction.

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Eddie88

Eddie88Sydney

Excellent customer service at Table KIng

published
1 comment
Tableking
Justin H.Tableking
Jimi

JimiGippsland, VIC

  • 9 reviews
  • 8 likes

Disappointed with quality of Off-White Director Chair Covers

published

Purchased Craft Studio Director Chair covers a few years back (coloured striped) which were much better quality than the current purchase of the Off-White. Expected material to be heavier cotton; very flimsy and cheap looking. Disappointed.

2 comments
Tableking
Justin H.Tableking
Jimi
Jimi
Katarzyna

KatarzynaWantirna

  • 7 reviews
  • 12 likes

Beautiful dinner set

published

Dinner set was on special and it's beautiful!
Excellent communication and arrived within two business days. The only criticism is with their courier who left the $400 of product on my doorstep disregarding the request for a signature. Would use them again without hesitation. :)

1 comment
Tableking
Justin H.Tableking

Have been wanting one for ages

published

Very pleased with my Le cruset French oven. Free gift is great too. Service excellent. Can recommend Tableking absolutely. Very good customer service.

GREAT SERVICE

published

Ordered Wine glasses but they didn't fit in our dishwasher. Very obliging to allow return and forward me a full refund!

Fast delivery makes me happy

published

I needed a wedding present urgently. I called and asked if they had a certain cutlery set in stock. Nothing worse than buying and finding out it is unavailable. They shipped same day and I got it in Melbourne next day. I'll be back for sure.

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Tricia

Tricia

  • 2 reviews
  • 1 like

Outstanding

published

We purchased a gold tablecloth and on receiving it found it had too much pattern on it for our liking. We contacted. Tableking and they organised to refund the item on its return. Problem free customer service.

Spode Teapot

published

After a rollicking set of emails back and forth with customer service, I conclude that online buying may be a bruising experience. I bought a teapot advertised as Made in England as a gift for a teaset collector. Dear me! It arrived with a made in China label. In the end, the website was "corrected" and I was instructed to return the item. I pointed out that this was misleading and caused me inconvenience. I was called "venomous" and told that I had spoiled his otherwise perfect day and why did he have to get "ME?" Well, folks, this is not a gag I will fall for again.

JessaG

JessaGNew Zealand

  • 3 reviews
  • 2 likes

Excellent Service

published

I ordered a huge amount of tableware from here (over 200 pieces!) and it was delivered exceptionally quickly and all perfectly packaged with not one breakage! Thank you!!

A pleasure to deal with

published

I bought 2 items just before Christmas and they really went the extra mile to make sure I got the items as quickly as possible. The products were great and the service was fantastic.

Great Service

published

On the two occasions I have made purchases from Tableking their service has been second to none. I encountered a pass word issue with my recent purchase which was promptly dealt with directly by their administrative department. Their online website is designed to give sufficient information regarding the products to allow you to make an informed choice prior to purchasing. I would thoroughly recommend Tableking.

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