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4 questions from our users
John R.asked
Is the limescale filter replaceable and if so where can I find one
Regards. John
No answers
Tony G.asked
Hi, We have tried so many kettles and cannot find one that is quiet and small, we do not need more than two cups and if we do we will boil it twice, and I have yet to find a jug that can boil at 2.00am and not wake the whole house. It is a real pain in the b....... . Tefal could I ask your clever designers to please build me a quiet one, it cant be hard even if it takes twice as long to boil. Speed does not always give pleasure.
No answers
RitaAnnasked
Only had my mini Tefal kettle since 15/04/15 the on off switch no longer works. Not even a year out of it. What is the guarantee on this item?
1 answer
Tefal A.Tefal
Hi RitaAnn,
Thank you for your question in relation to the Tefal Mini Kettle. This product comes with a 12 month manufacturing warranty so if purchased on the 15/04/2015 your kettle is still well within the warranty period. All you need to do is take your appliance back to the retailer of purchase along with your receipt and they will be able to change over your kettle.
I hope this helps
If you require any further assistance please don't hesitate to contact us.
Thank you
– Tefal Australia
facebook.com/TefalAustralia
tefal mini kettleasked
I purchased a Tefal Mini Kettle from Target Geelong this year and I have persevered with it but it dribbles from the spout on pouring and I have had many near misses with boiling water going all over the place. If I have family home, I have to warn them about it and I consider the price I paid for this item, it should not have such a defect in style. The water runs back onto the base and is dangerous where electricity is concerned. My name is Muriel Conole.
3 answers
That happened to me once when I filled up the kettle over the maximum level. Perhaps you put too much water in it? Maybe my answer helps?
All the best!
Mrs Moose
No, it dribbles, even when it is filled up to the max level.
Even if mine is filled up to half of the maximum level it still dribbles from the spout. It's a fault in the spout design. I do not believe that water running back on the base is dangerous because the base is sealed.
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