Tefal Soup & Co BL9031 Questions & Answers (page 3 of 4)

Hi, I'm sorry I can't help.... I've only ever used my machine to make soup.

Hi, I'm sorry I can't help. Perhaps contact Tefal directly? Gemma.

Hi Nessie, I suppose you could, but I haven't ever done this. Give it a try! Gemma.

Hi, I'm sorry I don't know. I would contact Tefal directly. Best wishes.

I am experiencing the same problem now. Used to work well without any issues but now this....
Timer stops running down, contents are hot in the mixer jug but I get the error message and flashing red light.

Hi Rudy, I'm sorry I don't know which websites or retailers currently stock this machine. I bought mine from Myer. And I took in a printout from the web for another retailer selling the machine for a lower price than Myer. And Myer price-matched to the lower price. Very handy.

Hi Westauswen, I haven't made the curry, though when I make chunkier soup, I use the P2 for around 25 minutes with less blend time as is cooked enough. You could try cooking your curry a little longer with meat, potato and carrot in the steamer and stop the blend cycle once the sauce has reached the texture you like, or, you could add the potato and carrots to the steamer after ten minutes or so if you'd prefer them to be a little firmer. It's all trial and error as with most recipes (I hope). Sorry I couldn't be of more help, good luck.

Thanks Angela for your suggestion . Talked to a friend who has a soup maker and she suggested the same idea. Will keep trying.

Hi Helen. I would contact Tefal and ask them to send or sell you a replacement book. Gemma.

Hi, Yes there is a small plastic / rubber fitting that the blade is fixed to, and this then is fitted to the bottom of the jug. You could contact Tefal if you needed to know what it is made of. I hope this helps.....

Thank you Gemma.

Hi Anne. I'm sorry - I have no idea. Maybe you could email Tefal? Gemma.

Thanks Gemma.

Look around on Google - Harvey Norman has it for $279 at the moment. Lots of other electrical stores also stock it.....

I bought mine at Newcastles Harvey Norman in Bennets Green regards Margaret

Thank you Gemma and Mrs Margaret Boaler..... its a bit pricey for me but I do appreciate your help :-)

Hi. I have no idea as I've not ever used the soup maker for anything but soup (and pureeing kale - see below). I guess it would need to be at least 1 cup of water, to cover the heating element at the bottom of the jug. I suppose it would also depend on how much fruit is in the jug, and how finely chopped. I tried to use my Tefal soup maker to puree raw kale leaves and stalks, so I could freeze the pureed kale into ice block trays, to put into soup, and avoid throwing out yellowed kale leaves from being in the crisper too long. The process only worked once I'd added enough water to the jug and then I needed to re-stir the kale a few times until it was all pureed. I hope you find a way to get it to work. I saw a new idea recently re using the soup maker to make a healthy icecream : frozen fruit + chilled yoghurt. I can't wait for summer to give it a go. Best of luck.

Read your instruction and that will tell you about how much liquid you nead

No don't emerge in water.

No do not emerge in water. I don't immerse the cooking jug in either because I just don't want to damage the electrical side of things, just clean the outside of the jug with a soft clean damp cloth with a bit of detergent, but not abrasive, and then it wipe over, I hope this helps....

I don't know, I would suggest you ring the Service people

I must not have had the jug inserted correctly - now works perfectly - pumpkin and sweet potato soup for Sunday lunch!

Mine is doing this. Its heating only at the bottom. Only used twice. No message displays just doesn't cook.

Well I was making soup for my Grandmother and she mysteriously died at 103 years of age so BPA free?, I'm not sure but if in doubt "Bubble-Rap"

I have the receipe book that came with the machine, I think you can use any soup receipes, as long as you take care not to fill past
The mark on the machine.

Thanks for your answer. I have a receipe book in English, what I don't have is the operating manual in English and I can't find it online :(

I want the manual too. What do the programmes do - and what about the speed selector button? Why isn 't there a manual in English for the product if it is sold in Australia - and why when purchasing the product are we the customer not made aware of this. I certainly would have thought twice about purchasing the Tefal Soup and co product.

I am sorry I have not done that, but it is such a powerful machine, I think you should have a go. Regards Margaret

Just updating to say I did manage to mill the chickpeas and got a good quality flour. I've used the machine to cook up so many wonderful things!

Hi
Would love to hear about the recipes you have made.
I also have the supercook (faux thermomix) so keen to hear about those recipes to you have adapted?
Thanks
ps i have started a facebook page for the soup & co

I think it's just branding because they look to be the same design and at a rough guess "MOULINEX Soup & Co" is marketed to the french where "TEFAL Soup and Co" is marketed to Australia and other countries.

Thank you for your answer! I thought so too, but the marketiers should not forget that we live in a global world and many do a thorough research prior to buying electronics, that's why this stragegy is very confusing to a potential client.
P.S. In my area they sell Moulinex, but I can order online anything I want :)