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Reviewer Photos & Videos
Just what my lounge room needed!
Lovely lamp fits in perfectly with the decor and the globes were easy to purchase. I often receive compliments about how good it looks. I will definitely purchase more lamps soon. Delivery was prompt
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Excellent service and great prices
Ordered online - easy to use. Had a question and spoke to someone who was very knowledgeable and helpful. Then placed order and lights were delivered within timeframe. No problems at all. Easy transaction and have since used them again.
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James S
- 2 reviews
Terrible service - slow and inept.
Truly appaling company to deal with. Firstly, all items that say "In Stock" means it's in stock with their supplier. They still have to get it in - so it's not "in stock" with them. I place an order for some "In Stock" items and a week later they still hadn't been shipped. Multuple call, multiple inept people to deal with. Finally my order arrived - but an incorrect item had been shipped. Called - another inept person. They said they will open a ticked and someone should get back to me in 24 hours. Wow...... Just, Wow. They stuff up and I have ...Read more
to wait 24 hours for someone to read a ticket. Anyway, got off the phone, ordered the part somewhere else and I have it before they have even read the ticket. Still no repsonse after the 24 hours - surprise, surprise. Won't deal with these idiots again. Shockingly bad customer servce.Similar opinion? Write a review on ieatwords.com.au!
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CrunZSydney, Australia
Customer focused and consumer driven
Quality products at competative pricing and a consistently brilliant customer experience. The rest of this review is to make up the thirty word count for the review to be submitted :)
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Luana M.Sydney, NSW
Very good
Everything was excellent, easy, good service, good price, good customer service,good price, product was exactly how I expected. Quality was good and no cheap. I definitely will use the lighting outlet again.
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SESSydney, NSW
Great selection but terrible customer service
First, the good - the Lighting Outlet has a great selection and excellent prices.
Unfortunately, of the four lights I ordered, three were out of stock. However, the Lighting Outlet still charged my card straight away (which was a significant amount). As soon as they notified me that the products weren't in stock, I asked for them to refund the rest of my order. They didn't respond to this request to this or any of my calls. While in part this was due to the Christmas break, it was extremely disappointing that I had to follow up this issue mul...Read more
tiple times over the course of one month. After finally speaking with someone on the phone last week and told my order would be dispatched and refunded that day, one week later this still had not happened, and again I had to chase it up today. I'm still waiting for my refund, and apparently my one light is in the post, but I've been really frustrated with my experience. It would not have been such an issue if my card hadn't been charged straight away for the four lights - this was a significant amount to be without over Christmas. It seems like I'm a one-off blip in their otherwise great service, so hopefully everyone else's experience is better!Similar opinion? Write a review on ieatwords.com.au!
Great customer service and product value!
Faultless customer service and product. Speedy delivery and competitive price. Easy to navigate through the website and the website provided the search I was after. High quality product and good follow up customer care.
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Exactly what I wanted
Arrived prmptly and was exactly as expected from the images shown online. Quality is good, looks great installed and came at a great price. Will use The Lighting Outlet again. Thanks.
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HirasankarCentral Queensland, QLD
- 2 reviews
- Verified customer
Got what I wanted, perfect.
This is a amazing online store with such wide range to choose from. They have got products for everyone's taste. The products I received are perfect. Exactly the look I wanted. Quality is good too.
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Angry CSSouth East Queensland, QLD
- 2 reviews
No sight of replacement light bulb for over 6 weeks !
We bought 2 light bulbs from this company and 1 arrived broken. After waiting for 6 weeks, the replacement bulb is still no where in sight !!!
Avoid this company at all costs !
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Nice experience
My apartment has two globe broken. Helpful sales assistant offering accurate information enabling me to replace successfully. A nice online shopping experience. Would recommend if you are looking for a lightning store.
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Theresa D.Sydney, NSW
Never Buy From This Company
I ordered 4 lights, apparently the order was delivered but not TO US - the shop are refusing to refund or replace. Horrible service, so stressful we have electricians coming TMRW.
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Roman W.Metropolitan Adelaide, SA
- 2 reviews
Good quality and great price
Hi there really happy about my order. Had about 6 bollard lights in stainless steel. The order came quick no damage and my driveway looks great now. Thank you great work
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Vencha Pod LED 8 lights
I bought the 8 globe Vencha light for the void at the entry. The lights looks fantastic. It's now installed and it looks great. Delivery was fast. Very happy with purchase from the lighting outlet. I would highly recommend to anyone.
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Mercator optica trio downlights
Lighting Outlet got my Mercator downlights to me super fast and in the right quantity. The lights are not yet installed but I feel confidemt of my choice after careful research and they look good!
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Fantastic light. Fantastic Service
The light fitting was exactly what I wanted for the new bathroom. It looks sleek and modern and complements the minimal bathroom well.
The service was really prompt and every one was most informative about when the light would arrive. This made booking an electrician easy.
Great company to deal with !
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Great price, good quality light and quick postage
The lighting products ( 2 up down wall lights and 1 down wall light) I ordered from the lighting outlet are very good quality and the price is very reasonable for this quality. The postage was quick and the company easy to deal with
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Brodi
- 2 reviews
Quick delivery
The Website is easy to use, product is posted on time and products are accurate to what is on website, I will definitely re order in the future. Thank you
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RobPerth, WA
Perfect fit for the job
We are very happy with the lights we purchased, and they worked out perfect for our project.
We would certainly deal with lighting outlet again. There is no more to say
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The FactsAdelaide
Beware - these people dont care two hoots about you
Beware. Used these people and their customer service does not exist. Worth the effort going elsewhere. Leaving themselves open for the Amazons of this world to take them on. Businesses like this dont deserve to be in business
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Questions & Answers
Martin H.asked
What sizes do your opal lace glass shades - Q013 come in? I need 8 inch base and 7 inches height.
Than you Martin.
No answers
john alvinasked
who discovered of lighting outlet?
No answers
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