4 phone calls one day, no return call and no one could answer simple questions regarding my order. Problem one occurred after 4 days after ordered confirmed, one product not available, fair enough... 3 days after that oops another product not available for over 3 weeks... then being told the only item left on the order has being shipped...but actually not shipped for 3 another days later. Refunds hmm being told first refund occurred over a week ago, still not forthcoming. So if you are prepared to wait for responses and refunds and do not assume their website to be accurate, all will be good.

All products arrived promptly, in excellent condition, well packaged, the products Floor lamp and two table lamps were of good quality and well priced, thank you for such wonderful online experience, Would certainly use and recommend company.

Purchased wall lights. The company went above and beyond to get the product here by a set date. One of the lights arrived damaged. Company went above and beyond to get a replacement back to us ASAP. Had read previous reviews so was worried. Really happy with their efforts. Would shop again.

More than happy with the products, great value for money and excellent service. Will purchase again cheaper than Bunnings even with trade discount. Great range and quality products not cheap o/s rubbish.

I ordered lights from their Ebay business. After a week of not seeing tracking details I contacted them via ebay with no response so after 5 days contacted directly. They advised me the product was out of stock until January 2020 so over 3months away! They shouldn't be selling products they don't have in stock. Further more they tried to offer me incomparable products. When I found a light I liked they wouldn't honour their "smash price guarantee". Very frustrating to deal with, dishonest company. Make sure your items are definitely in stock before purchasing.
They did refund as soon as I requested.

Could not supply promised product. ordered on 3/10 and despite emails saying the order was being "prepared" did not advise it was not available until 11/10. I checked with them on other similar items they had none in stock, so I cancelled the order. They promised by phone a confirmation email and a refund within a "few" days. Its now 15/10 nothing!

I live remotely so being able to shop online for quality products and have them delivered without any problems, was fantastic. My shades were just perfect and exactly what I had been searching for.

I was having difficulty sourcing 12v led bulbs of appropriate specification but the Lighting Outlet website gave exactly the details I needed and the price was certainly competitive. After ordering, the delivery information I received was prompt and efficient and my delivery arrived exceptionally fast. Top marks!

I have bought two light fittings from lighting outlet,even though I live in Melbourne,,the price was very good,I had some trouble with one fitting,,lighting outlet replaced it with a new one straight way,,very good service
I will give them my business again
Regards Lothar Schneider

The service was great and extremely happy with all the products I buy from the light shop. Highly recommend. Definitely will be coming back to purchase more. Thank you guys

This is a fantastic company, price compared better than other online companies. The were exactly as advertised and the service was outstanding. If you are considering purchasing from this company they are professional and reliable.

No mucking around, the product matches the write up, great friendly service can’t fault this business would have no hesitation in recommending them they are the bees knees no bones about it.

After receiving a faulty LED controller, they replaced it with a more expensive model at no extra charge.
They were very helpful and I would like to thank Emily as she was great to deal with.

Dealing with the light outlet was a very positive experience. Very efficient, reliable and their products are very well priced. I have dealt with them twice & will certainly be back.
Maged

I searched online for the cheapest price and The Lighting Outlet was hands done the cheapest and fairest in price. Shipping was quick and I am loving my lamp. Thank you so much definitely a happy customer who will be returning again. 10/10

Was looking for a floor lamp and found perfect colour and type on Lighting Warehouse site. Ordered it and was delivered within specified time. Very happy, I’d certainly recommend buying from here.

Great price for a large quantity of LED globes. It was my first time ordering online from the Lightning Outlet. The order was well packed and Delivered quickly. Thanks for the great service