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LYERS,
promised a list of 5 stocks to invest in, they give the 5 best performers at present .
thats lying . They want 30 words on this comment as well, THERES THIRTY
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jakegraham91South-Eastern Region, NSW
- Verified customer
I WAS FOOLED
Motley fool is deceptive. Claiming a subscription to there advice at a cheap price but once you have paid there is no advice. What you get is more enticing ads to purchase more expensive subscriptions to information I have already paid for. I wonder if I pay that will there actually be any advice or just more requests for more money. They got me. I was a fool.
1 comment
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Peter
- 2 reviews
Sleazy and aggressive marketing campaign to get people to sign up
I was thinking of signing up top Motley Fool.
I have now decided i would not touch it with a 10ft pole.
Every time i switch on a computer or smart device i am now confronted with a very aggressive advertising campaign.
It is absolutely ridiculous how many times i have seen it in the last 2 days.
On my mobile device, personal computer and email.
Straight away it made your business feel sleazy and untrustworthy.
1 comment
Erin B.The Motley Fool
Hi Peter,
Thank you for your feedback.... Read more
I’m sorry that your experience with our marketing has been a frustrating one. Their job is to entice members to join our subscription services, and they are certainly not intended to offend anyone. I will, however, be sure to pass on your feedback to our marketing team so they are aware of your experience. Erin [email protected]Similar opinion? Write a review on ieatwords.com.au!
FooledGreater Melbourne (Metropolitan), VIC
Don't be fooled
I joined Motley Fool for 12 months. The share recommendations were atrocious. Some of their recommendations as follows BKL, ISD, CGC, BWX. I'm still trying to recover from these big losses over 1 year down the track. Be careful, businesses such as this not only thrive from your subscription but they also make money on the recommendations they provide. The market will respond when they make a recommendation and they are able to sell out on this market share price rise that they/you have created. This is what happens when you follow the heard, yo...Read more
u will be the last one to the gate. Do your own research and find your own contacts. Also, I was appalled by their carrot dangling to upsell further products that they claim were superior products. Reward your loyal subscribers with your best product from the beginning Motley Fool!1 comment
Erin B.The Motley Fool
Hi,
You're right. We've picked some stocks that went down. That's the nature of investing. You'll never be right 100% of the time. Or even 75% of the time. We invest knowing that, repeatedly telling ... Read more
our members that they should own a broadly diversified portfolio of our recommendations. Because some are up 291%, 451% and 803% at the time of writing, more than covering for the losers. That's what investing is all about. We're sorry you lost money on some of our recommendations, but it'll also happen again in future. We don't like it, but we accept it -- as you have to, if you're going to invest.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Excellent services for finding the winners of tomorrow
I have subscribed to 5 services so far with Motley Fool Australia and while they aren't cheap per se, I have certainly got my money's worth managing a six figure portfolio. Share Advisor is a good service with a very good record focused on companies most people will be familiar with. Blast Off and Discovery are great services for finding small and little known companies with big potential and well above average growth. Anirbahn Mahanti who leads a lot of it is a very smart guy in areas like technology and healthcare and I've had plenty of bi...Read more
g winners so far from these two services. The reports and updates on the companies within each are thorough and easy to understand. If you are managing a decent size portfolio then these guys can help you find great opportunities that other guys seem to rarely mention. The marketing can seem a little pushy or hypey at times but I think the quality of the advice is excellent and unique.1 comment
Lianne E.The Motley Fool
Hi Karmast, Thank you for your comments, we're delighted to hear that you are enjoying your time as a fellow Fool and we're excited to be a part of your investing journey. We wish you continued success for many years come. Fool On!
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SydneyrunnerSydney, NSW
Life-changing investment service
I have used a number of Motley Fool share adviser services over 5 years including share adviser, dividend investor, extreme opportunities and Motley Fool Pro.
Most of them are ideas services and you can take or leave the idea. There is a new stock each month. I found the site helpful in understanding the type of investor I am. The organisation is very transparent with each of the services including a forum where members could discuss ideas, investments and the service. Extreme Opportunities does not include a forum and this really degrades tha...Read more
t services as being able to discuss a stock recommendation with other members and the advisors is a key value of the other services. Motley Fool Pro was life changing and was/is a portfolio service where you buy each stock to an allocated weighting. Doubled my money in approx 3 years. The quality of advice and reasoning for each investment idea was excellent. The key advisers of Motley Fool Pro have all now left that service so am not sure I will stickwith the service with the previous proven advisers having left the service I would recommend the service for a new investor and found Motley Fool highly ethical and responsive. You can easily check the investment of all the advisers and the performance of the service. The Motley Fool podcast is great The downside of the organisation is the heavy marketing push. They are always filling your email inbox with clutter and news on some amazing new service.1 comment
Lianne E.The Motley Fool
Hi Sydneyrunner, thank you for your comment. As an existing Pro member you will be able to access the Pro Advisor Info and Holdings page via the member site. Should you require any assistance in doi... Read more
ng so please contact our Member Services team at [email protected]. We wish you continued success in your future investing. Fool On!Similar opinion? Write a review on ieatwords.com.au!
operakat1945Greater Melbourne (Inner), VIC
Good marketing and a great help when starting to invest in Shares.
Overall the fool is a well run company although they overdo the marketing, beware that if you sign up your account is automatically renewed without a notice being sent, which is strange given the amount of mail with offers sent on a daily basis!
2 comments
Lianne E.The Motley Fool
Hi there, thank you for your comments. Please be assured that whilst we do include automatic renewal as part of the sign-up process, this can be cancelled at any time, immediately after purchase or t... Read more
hroughout the lifetime of your subscription. We also send a renewal reminder 30 days prior to the renewal date. If you have any further questions or concerns please feel free to contact out Member Service team.Thanks for the information, but you did not send a reminder to me at both times you renewed the service, but good too see you have changed your ways.
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TonyGreater Melbourne (Metropolitan), VIC
- 6 reviews
Great at times
I have had a few different subscriptions with Motley Fool Australia. I have found Dividend Investor & Share adviser to be great if you do your own research too, think of them as a starting point, but don't blindly buy each recommendation. Blast off was great for me too and as it is designed to be a portfolio, they assign allocations and strongly recommend you buy the portfolio exactly as they show it so none of your own work is required. I also made a decent amount of money on these recommendations.
Unfortunately, I fell for one of their market...Read more
1 comment
Lianne E.The Motley Fool
Thank you for the kind words about Share Advisor, Dividend Investor and Blast Off. Hopefully you've realised, as a member of those services, that we're long term investors. We're always pleased if a r... Read more
ecommendation (or a portfolio) gets off to a great start, but we don't necessarily expect it. In the short term, the market is a voting machine, as Warren Buffett has regularly said, but in the long term it's a weighing machine. I'd encourage you to think about it this way: if you'd had the chance to buy some of the Blast Off portfolio when it was down 6.4%, the gains on that portfolio would have been 6.4% higher at the time of writing, by the time they'd ascended those heights. Put another way, think of any great company and ask yourself if you'd like the opportunity to buy shares at a lower price. (And, for what it's worth, we get other people who complain if they join once a portfolio is already performing strongly because they 'missed out'. That's obviously the exact opposite of your critique.) Bottom line: We're sorry you felt like you weren't fully informed about Blast Off, but we marketed it because we believed it would be market-beating from that point. Whether it was already down 6.4%, was flat with the market, or up 10% is irrelevant to our assessment of future value, which is how we invest with all of our recommendations. In any case, thanks for trying us out, and we wish you all the best with your future investing. Fool on!Similar opinion? Write a review on ieatwords.com.au!
Joel M
- 2 reviews
Spammers
Motley Fool go about their marketing techniques and communications very aggressively. If you don't want to be spammed half a dozen times a day, avoid giving them your details. Not impressed.
1 comment
Lianne E.The Motley Fool
Hi there, Thank you for your comments, we're sorry to hear of your disappointment. Please know that you can unsubscribe via the link within the email footer. You can also contact our Member Service ... Read more
team and they will gladly unsubscribe your email from our distribution list, as per your request. Of course, should you simply require information on the services we offer please email [email protected] for more information.Similar opinion? Write a review on ieatwords.com.au!
GazzaBrooms Head
- 4 reviews
Good for beginners!
I was a member of the Motley fool about 6 years ago and learnt a lot from them. Now I do my own research and make my own stock selections and so far going ok.
1 comment
Lianne E.The Motley Fool
Thanks for your comments, Gazza. We're delighted that you enjoyed your time as a fellow Fool and wish you much success with your future investing!
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Totally Disappointing
Signed up for a two year subscription. It is so bad, four months into the first year, I tried to cancelled the second year only and was told I could not.
For those that can read this, I hope you take my advice and try another site or at least only sign up for the one year.
2 comments
Lianne E.The Motley Fool
Hi there, Thank you for your comments, we're sorry to hear of your disappointment. We do offer a 30 day membership fee back guarantee on our Share Advisor and Dividend Investor services. Where this ... Read more
membership guarantee is not offered we will detail on the order form and within our Subscription Terms of Service. If you have any further questions or concerns please don't hesitate to contact our Member Service team. Thanks for giving us a try.The problem is the continuous offers for additional subscribtions just keeping and it almost always past this 30 days grace period. Just like this reply to me from two months ago. This site is not professional at all.
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SteveIllawarra, NSW
Misleading
I signed up for 2 years for the price of one year. After one year they stopped my membership and said they made a mistake. Ripped off. Now I am bombarded with useless emails peddling other special deals. Once bitten! Use other companies.
1 comment
Lianne E.The Motley Fool
Hi Steve, thank you for your comments. We'd of course like to help resolve this matter for you. If you'd like to contact our Member Service team on [email protected] we would be happy to i... Read more
nvestigate the matter further for you. Alternatively, you can unsubscribe from our marketing emails using the 'unsubscribe' link in the email footer.Similar opinion? Write a review on ieatwords.com.au!
Ash D
- 2 reviews
Marketing more than advice
I have had memberships to the following services at different times :-
1. Hidden Gems
2. Motley Fool Pro
3. Dividend Investor
Initially upon joining the Hidden Gems service (at what was a purportedly discounted but still expensive price), I assumed that I was getting the benefit of the less expensive services as well but this was not to be. Each service operates independently of the others. This is my biggest gripe with Motley Fool. What are the criteria for inclusion in a recommendation by say Hidden Gems versus in the Pro service? Can two se...Read more
rvices come up with opposing recommendations? What is the distinction between the Hidden Gems service and say the Extreme Opportunities service? You might be able to perhaps segment the marketplace into people looking for dividend income, normal safe advice and then more speculative higher potential stuff. Even to allow this though, how do you distinguish between people looking for a hidden gem versus people looking for an extreme opportunity? What seems to happen is that one service dies and you are enticed onto some other new and exciting service. There are currently 16 services listed on their site. It would seem beyond belief that in any market let alone one the size of ours in Australia that you could sensibly have 16 market segments and honestly service each. I agree that they are more into selling their services than into helping you with your investments. Ignore their emails. They are mere spam.2 comments
Lianne E.The Motley Fool
Hi Ash, Thank you for your comments, we're sorry for any confusion.
We offer our members different types of subscriptions depending on their individual investing needs. We have had many requests f... Read more
rom members to specialise (eg small caps, resources, dividends etc) and by doing so we offer a 'pick and mix' service to allow our members the best options, based on their investing style.Thanks for the response albeit two months after I submitted my review. It would appear that you have taken the opportunity to respond to every comment in this forum in one fell swoop. Thanks also for ... Read more
your kind reference to your website shop page. Sadly I am still unable to discern the answers to my specific questions in my original post. What is the difference between say the “Extreme Opportunities” and the “Hidden Gems” services? Looking at your page it is unclear to me. To be clear I actually like reading Scott’s comments in his weekly column in the Age newspaper. What I don’t understand is your marketing strategy. If you seriously think that anyone is going to pay you thousands of dollars per year to obtain access to all 16 of your services then you are probably being a tad optimistic. In the end I cannot justify anyone saying the equivalent of “I have great advice and I would be only too happy to share it with you if you cross my palm with yet more silver”. People who have subscribed deserve your best ideas. You cannot reasonably say to people who have paid you their hard earned money that there are 16 categories of your best ideas (with no overlapping criteria for selection of these ideas). Ultimately you are tarnishing your reputation through your actions. Were I in your position I would take heed of the comments that people have made in this forum (which would appear to echo my own criticisms) and question whether or not there might be some truth in what people are saying.Similar opinion? Write a review on ieatwords.com.au!
HannahSydney, NSW
- 2 reviews
My two worst investments were due to Motley Fool recommendations.
Disappointed by their hyped up and repetitive recommendations of a certain stock for the first half of this year. Some ppl had to sign up to get the stock name. The stock then plummeted extremely badly and then for the second half of the year, they are saying the opposite, why its gone so badly and what other shares you should buy instead.
This year I have had two regretful investments due to their recommendations and will not risk any more. The second one also plummeted and stayed mediocre after the Motley Fool article was released recommending investment. Seems dodgy.
1 comment
Lianne E.The Motley Fool
Hi Hannah, Thank you for your comments.
I'm sorry your experience to date has been disappointing. We remain confident that our recommendations will prove to be quality ones, on average, in the fulln... Read more
ess of time. Our experience to date shows that returns tend to be highly variable in the short term -- such is the nature of the sharemarket -- but that quality almost always wins out in the end.Similar opinion? Write a review on ieatwords.com.au!
Motley Fool works for me
I find Motley Fool a good company and have been with them for several years. The company was founded in 1993 and wouldn't be here today if it was as bad as some people make out. Maybe they have an ulterior motive in writing mediocre and unfounded accusations? Talk is cheap. Their scorecard shows that they put their money were their recommendation are and it shows that nobody is perfect but some are better than others and Motley Fool is one of the better once. Nobody has a sure-fire cristal ball, but they do their homework before they recommend a buy and if it goes pear-shape, they will admit to it and don't sweep it under the carpet.
1 comment
Lianne E.The Motley Fool
Hi there, Thank you for your comments and Fool on!
Similar opinion? Write a review on ieatwords.com.au!
wolfgang25South East Queensland, QLD
- 9 reviews
ONLY FOR FOOLS
The site promised to give me best dividend stocks and recommendations.
Never got any and after 2 weeks I cancelled the subscription for a full refund as advertised.
Never got a reply.
Now 4 month into it I still got nothing from them. They know how to pray and new investors and sell them useless informations. In all newsletters they ask for more subscriptions to promise a bit more of useless stuff.
1 comment
Lianne E.The Motley Fool
Hi there, Thank you for your comments, we're sorry to hear that your experience with us was unsatisfactory.
We'd of course like to assist in resolving this matter for you. Should you wish to giv... Read more
e us another try please contact our Member Service team on [email protected] and they will ensure that your purchased subscription is activated and ensure you are able to access all paid for recommendations. As you know, we offer a membership fee back guarantee on our Share Advisor and Dividend Investor subscriptions, should you find that the information is not as you expected, we'll gladly refund either of these subscriptions in full if cancelled within the first 30 days. Thank you.Similar opinion? Write a review on ieatwords.com.au!
Ham manGreater Melbourne (Inner), VIC
Hopeless reviews on companies they have no idea about
Bagged paradigm pharma questioned if the shares are worth it and if there product worked.Heaps of footballers had the treatment and bought shares my wife had the treatment couldn't walk 100 metres before and 18 months later walks the dog 3 times a week plays golf every weekend and is pain free.The best treatment for anything she has ever had maybe Motley Fool should do there research before advising people on dos and don'ts of products they have obviously done little or no research on.Take it from me someone who knows the product this is going to be huge pain free and no side effects just hurry up and bring it on for those suffering.
Similar opinion? Write a review on ieatwords.com.au!
MikeDsilvaAU
- 8 reviews
Extreme Opportunities.. Oh Dear
I just signed up for the Extreme Opportunities.. I got sucked in and paid for the 2 year subscription cos it was only a little more. Turns out they do NOT offer the 30 day money back guarantee on this one. That should have been the warning for me.. if there is no money back guarantee period, it means they are certain you will want out!! So they don't offer it.
I went straight to their scorecard, and since June 2017, if you had invested an equal dollar amount into every single recommendation they published, you would have only the All Ords by ...Read more
5.9%. That simply is not worth all the work and accounting costs that go into buying, every single rec. You could only buy every 2nd or 3rd rec, but then you might buy ALL the duds and only get 1 or do decent stocks.1 comment
Lianne E.The Motley Fool
Hi Mike, thank you for your comments, we're sorry for any confusion. We do specify on both the order page and within our subscription terms of service that there is no membership fee back guarantee ... Read more
on our Extreme Opportunities service. Extreme Opportunities has a specific focus on breaking classic investing rules, venturing into the next-generation world of disruption. We’re looking for top dogs and first movers in important emerging industries. The nature of this service is that the stocks recommended are high risk with the potential for higher reward.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Motley Fool is the only thing that works for me
In my opinion, the Motley Fool gets five Stars. I've tried other subscriptions and ended up getting spammed right out the wazoo with other bloodsucker trying to pry more money out of my pocket. I totally beleive the guy that claims he is up 160% in 2 years because I'm up close to 30% in 6 months. I paid 99us for Stock Advisore and would pay more. As soon as I listen to other stock picks I lose money
1 comment
Lianne E.The Motley Fool
Hi Troy, thank you for your comments. Fool on!
Similar opinion? Write a review on ieatwords.com.au!
CaracoGreater Melbourne (Metropolitan), VIC
No Problems with Motley Fool Happy Investor
I am up 164% In 2 years using their recommendations . I think it is important not to put large amounts into a single stock. Instead I put $2000 or $3000 into a stock. That way there are no big losses. Lots of diversified stocks. Some go up and some go down mostly with my stocks not too many downs. If you buy one or two stocks you could be in for disappointment if they are the ones that go down. You need patience for investing in stocks there is no get rich quick scheme except for a lucky few. Hope this information is of value to someone
1 comment
Lianne E.The Motley Fool
Hi there, thank you for your comments. Fool on!
Similar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
HGR M.asked
Hi,
Very disappointed to read the negative views in this forum. 1.9 is really an absurdly bad rating! I use the MF in the US and would have liked to sign up for services on the ASX, but not after reading the reviews. I agree with the comments on the massive bombardment of unwanted extra services (mutiple times a day) You may want to consider softening some of your aggressive behaviour and repairing your poor customer service in a world where independent reviews are your potential new customers number #1 source for sorting the facts out. Till next year, Rob
3 answers
Erin B.The Motley Fool
G'day Rob.
We agree. We don't think 1.9 is even close to reasonable, given we're soundly beating the benchmark with almost all of our services. Our best guess is that this site might attract an unusually large proportion of disaffected current- and former-members, who have an axe to grind, or who have bought only a small portion of our recommendations and lost money.
Given some of our services cost less than a cup of coffee a week, and most are soundly beating the market, we're not sure that 1.9 reasonably represents either the quality or value for money of our services. Now, of course, anyone is allowed to post a review here, and we're at the mercy of those opinions to some degree. We hope readers will make their own judgements about services that are mostly benchmark-beating and are (we think) exceptional value for money.
You are, of course, welcome to your view on our marketing approach. You might even be right. On the flip-side, we have many thousands of customers who belong to our services. It might be a case of horses for courses. In a perfect world, we'd love to be able to say 'join a market-beating service for less than $200 for 12 months' and have people beat down our door (we note some fund managers charge more than 1% of assets for middling to sub-par performance), but we're competing for our potential members' attention. Now, that's our problem, not yours, of course, but we wanted to explain why we've found our strategy to be the most effective one of all that we've tried (thus far).
Thanks for taking the time to provide your thoughts, we appreciate it.
Thanks Erin for your excellent reply. I understand agree with you on most points. There are many platform tools available that would allow existing customers to select the amount of advertising they receive. Based on you reply I am going to reseach your offerings and give one a try this week. Thanks again, Rob
Erin B.The Motley Fool
That's great Rob - I'm pleased I was able to assist. If you have any questions with our products please contact the team at [email protected].
Geraldasked
When is the next discount on the premium service?
Ta
2 answers
Quite frankly I have no idea or interest!
Lianne E.The Motley Fool
Hi Gerald, Please email our Member Service team at [email protected] and they will be able to confirm service price options. We look forward to hearing from you.
Jeff Masked
Hi I want my subscription cancelled motley fool won’t answer any of my emails
4 answers
Hi Jeff, I had no problem in contacting Motley Fool and they cancelled my account and credited the amount charged, they contacted me within the hour, perhaps you could try calling them (07) 5564 5529 or check yellow pages for Motley Fool Brisbane, just google, good luck.
Thank you, I will call them tomorrow
Lianne E.The Motley Fool
Hi Jeff, Thank you for your note. Please email our Member Service department at [email protected] where they will be happy to assist with your subscription cancellation. Alternatively, please call 61 3 8592 4841. We look forward to hearing from you.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Erin B.The Motley Fool
Hi Jake,
Thank you for contacting us. I'm sorry to read you have not had a better experience. We would love the opportunity to amend this.... Read more
In your email your mentioned you have paid for a subscription but not received any content. It sounds as though there may be an issue with the set-up of your Motley Fool profile. Can you please send an email to [email protected] with details on when you subscribed and the email address used during the registration process and I will be able to assist further. I look forward to hearing from you. Erin