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Reviews

(18)
(12)
(16)
(25)
(114)
  • Transparency
    2.1 (29)
  • Customer Service
    2.2 (14)

Reviewer Photos & Videos


Flav

FlavBellbowrie

  • 2 reviews
  • 3 likes

Rubbish

published

I paid the 99$ (US) or so to sign up for a stock advisor thing, I had a very few e-mail about what I actually paid for.
But in return I get flooded with offer I don't even care about.... if I option out I wonder if I loose my stock advisor e mail that I actually paid for... so I don't
I don't even which e-mail is part of my subscription that I paid for.
All they want is selling you membership on top on another and another one....
Total waste of money!



Stay away and do some research, this what I do know.

1 comment
The Motley Fool
Lianne E.The Motley Fool

Hi there, thank you for your email, we're sorry to hear of your disappointment. We'd of course like to resolve this matter for you. Please contact our Member Support team at [email protected] and they will be able to assist further.


Corrupt

published

Corrupt company. Trying to slug me $199 for something I never signed up to.
Prior to that I did pay a one year membership for about $90. Their stock tips were terrible. Disgusted by their corruption and incompetence. Total rip off. DO NOT go near them.

Transparency
1 comment
The Motley Fool
Lianne E.The Motley Fool
Greg

GregSydney, NSW

A waste of time

published

I joined up hoping it was as good as promised but very disappointed and will not renew. Every day a new email with a teaser, with request to upgrade. It is clear the cheap "one year buy in" is to catch you for an upgrade later on. I receive far too many teasers and regard this site as unprofessional and focused solely on improving its own income. Marcus Today and Lincoln are far more professional.

Transparency
1 comment
The Motley Fool
Lianne E.The Motley Fool
Paul K

Paul KSydney, NSW

I’m a fool

published

I took out a subscription 1 year ago.I have bought shares on their recommendations and lost over 50% of my life savings.A very corrupt company with very little morals. You certainly made a fool out of me

Transparency
1 comment
The Motley Fool
Lianne E.The Motley Fool

Don’t waste your time

published

One of the worst companies buyer beware.i really don’t know what there are doing.Some of the worst data and technical information. please be prepared for massive losses.So so terrible this is a scam.

Transparency
1 comment
The Motley Fool
Lianne E.The Motley Fool

Investing is hard, even with advice

published
Transparency
1 comment
The Motley Fool
Lianne E.The Motley Fool

Hi there, Thank you for your comments. Fool on!


shumba

shumbaSouth East Queensland, QLD

Rip Off

published

This company has to rate as one of the biggest rip offs. They don't do what they say they will do and their advice is very suspect. I believe any investment with them is a waste of time and money

Transparency

Avoid Avoid Avoid

published

I had subscribed to TMF a few months ago and closely watched the recommendations they provided. All stocks had large losses immediately after the recommendations. Constant spam emails to try and get more money from you with different memberships. Very little advice with even less value.

Angela

AngelaPeel, WA

Bad Company. Don't deal with them

published

I joined Motley Fool Share Advisor last week, and despite repeated attempted to log in, they just won't accept my email address despite sending me at least two to three emails daily trying to flog other products. They have not returned any of my emails either. I can see from reviews that others have had the same problem. Don't fall for their palava. They are a scam company. I am going to contact my Bank and stop any further payments in the future to them.

Transparency

Disapointing

published

I took 3 of its recommendation and they all turned out losses. The thing is that they managed to delete all big losers in score card, only keep gainers and small losers.

Transparency

daintree98

daintree98

  • 2 reviews
  • 4 likes

Stock Gumshoe exposing the frauds

published

Check out stockgumshoe.com and the author Travis Johnson really drills down to expose the reality of these 'stock pickers'. Most of them are scammers who recommend buying stocks so they can 'short' and make a windfall at the expense of the mug fools. They never mention how many shares they own or their friends own in their 'stock pick' and if they are buyers or sellers.Basically they make money two ways, selling subscriptions and 'pumping and dumping' stock picks. Don't be caught with your pants down when the tide goes out.


Avoid recommendation

published
Transparency

Took my money, no membership activation, no response

published

Four days ago I warily paid for a 2 year membership and the money was deducted from my credit card. I was relieved to receive an email welcoming me to The Motley Fool group. HOWEVER, despite trying to log in for FOUR days, I receive a default saying that it doesn't recognise my email address. I being emailing them for four days requesting assistance but NO RESPONSE. I am now wondering to call my bank advising them that I have been scammed???

Transparency

guydebyl

guydebylPerth, WA

  • 2 reviews
  • 9 likes

I love reading the recommendations.

published

I have made sold profits by following up on the recommendations and making a final decision myself. One must understand that not all recommendations will turn out profitable. Investors need to regularly monitor what they have decided on. I allow up to a 30% setback and concentrate on the recommendations that have had prolonged periods of upward movement. eg. CSL, ALU, ALL, A2M, MGX, ...etc.. all recommended by Motley's. I concentrate on several of their advisors. Funnily enough, I'm not a subscriber. Motley's are very generous in providing free information. Very happy.

Transparency

Provides some of the worst share advice you can find

published

To get a feel for how bad this service is, all you have to do is look at the Motley fool's ASX share recommendations over the last 5 years and compare them to ASX market. They have a terrible track record. Worst subscription I ever purchased.

Extreme Oportunities NOT

published

I wish I had read reviews before joining their Extreme Opportunity subscription, received absolutely nothing for it and now am worried that come renewal they will automatically take from my account.
Im lodging a complaint with fair trading as no answers to emails and no number to call.


FoolNoMore

FoolNoMoreMetropolitan Adelaide, SA

Not good!

published

dodgy service!!!!!

published

This is a real waste of money. It is just an upsetting assault of automated emails trying to you to buy something else better spend $ elsewhere like Morningstar or a REAL financial service provider. The customer service is terrible as you can't speak with a person EVER just automated bots. Once your money leaves your cc its is damn near impossible to get it back so go directly to the cc provider and dispute the charge as emails are never replied to and the ph numbers are bot duds where no one ever replies. beware


  • Verified customer

"Dividend Investor" is a bit dodgy

published

In their marketing for DI, Motley Fool only talks about their wins, not their losses . I paid a $99 1 year subscription to find out more, but after I signed on & read the Recommendation History covering over 2 years, I saw that the vast majority of the Recommendations lost a lot of money ( usually 10-50%) and also substantially underperformed the ASX benchmark . I promptly requested a refund & suggest others do likewise . I think I'm better off selecting stocks with the dartboard method.


Kerryn

Kerryn

  • 7 reviews

Beware Beware!

published

This has to be some sort of scam. The shares we bought in 2016 on their advice eg.Telstra, have almost halved in price. Greencross have sold without any correspondence to us the shareholder at a 25% loss for us. G8 also recommended have showed consistent losses. I could go on and on. In our experience these are incompetent advisors in Australian shares. They sign you up for annual subscription at an inflated price from you're original commitment unbeknownst to you. I was reviewing my Paypal account and saw the ongoing payments which I cancelled immediately. Steer clear. Do not waste your time or money.


Page 2 of 10

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Questions & Answers

HGR M.

HGR M.asked

Hi,
Very disappointed to read the negative views in this forum. 1.9 is really an absurdly bad rating! I use the MF in the US and would have liked to sign up for services on the ASX, but not after reading the reviews. I agree with the comments on the massive bombardment of unwanted extra services (mutiple times a day) You may want to consider softening some of your aggressive behaviour and repairing your poor customer service in a world where independent reviews are your potential new customers number #1 source for sorting the facts out. Till next year, Rob

3 answers
The Motley Fool
Erin B.The Motley Fool

G'day Rob.

We agree. We don't think 1.9 is even close to reasonable, given we're soundly beating the benchmark with almost all of our services. Our best guess is that this site might attract an unusually large proportion of disaffected current- and former-members, who have an axe to grind, or who have bought only a small portion of our recommendations and lost money.

Given some of our services cost less than a cup of coffee a week, and most are soundly beating the market, we're not sure that 1.9 reasonably represents either the quality or value for money of our services. Now, of course, anyone is allowed to post a review here, and we're at the mercy of those opinions to some degree. We hope readers will make their own judgements about services that are mostly benchmark-beating and are (we think) exceptional value for money.

You are, of course, welcome to your view on our marketing approach. You might even be right. On the flip-side, we have many thousands of customers who belong to our services. It might be a case of horses for courses. In a perfect world, we'd love to be able to say 'join a market-beating service for less than $200 for 12 months' and have people beat down our door (we note some fund managers charge more than 1% of assets for middling to sub-par performance), but we're competing for our potential members' attention. Now, that's our problem, not yours, of course, but we wanted to explain why we've found our strategy to be the most effective one of all that we've tried (thus far).

Thanks for taking the time to provide your thoughts, we appreciate it.

HGR M.
HGR M.

Thanks Erin for your excellent reply. I understand agree with you on most points. There are many platform tools available that would allow existing customers to select the amount of advertising they receive. Based on you reply I am going to reseach your offerings and give one a try this week. Thanks again, Rob

The Motley Fool
Erin B.The Motley Fool

That's great Rob - I'm pleased I was able to assist. If you have any questions with our products please contact the team at [email protected].


Gerald

Geraldasked

When is the next discount on the premium service?

Ta

2 answers
operakat1945
operakat1945

Quite frankly I have no idea or interest!

The Motley Fool
Lianne E.The Motley Fool

Hi Gerald, Please email our Member Service team at [email protected] and they will be able to confirm service price options. We look forward to hearing from you.


Jeff M

Jeff Masked

Hi I want my subscription cancelled motley fool won’t answer any of my emails

4 answers
operakat1945
operakat1945

Hi Jeff, I had no problem in contacting Motley Fool and they cancelled my account and credited the amount charged, they contacted me within the hour, perhaps you could try calling them (07) 5564 5529 or check yellow pages for Motley Fool Brisbane, just google, good luck.

Jeff M
Jeff M

Thank you, I will call them tomorrow

The Motley Fool
Lianne E.The Motley Fool

Hi Jeff, Thank you for your note. Please email our Member Service department at [email protected] where they will be happy to assist with your subscription cancellation. Alternatively, please call 61 3 8592 4841. We look forward to hearing from you.


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